We've worked with two staff members now and both were extremely knowledgeable, helpful and nice!…read moreThere is one young man that works there and he was very conscientious of our needs as well as people checking out (they seem short staffed). We went in for a hamster but he convinced us to get two gerbils instead...it's been the best decision and so grateful for his help!!

Not a bad store despite being part of a chain! It's a decent size store with basically everything…read moreyou need to meet the general -and fun- needs of your pet! It was well stocked when we came in and there were a variety of options for the majority of things. The prices are relatively reasonable on most items and the easy members prices reflect even better deals. We brought our little boston terrier in for a nail trim, as she has black nails which makes it difficult to do yourself sometimes. The groomer was very professional, kind with our dog and was able to finish the job quickly for a decent price. There definitely is no shortage of grooming customers so they clearly do a great job! We visit my parents who live in the area a few times a month, and now we'll be bring our dog in for upkeep when we're in town. I didn't get a chance to really look through the fish and reptile area but it looked like there were a lot of options. Nice store!

Had a horrible experience at Bentley's today. I went in asking if they had a specific dog food. I…read moreexplained that I will be picking up a puppy on Friday and needed this food as that is what the breeder currently uses. I got a discussion on how terrible the food in discussion is, that it's cheap and a way breeders cheat. It became almost a political Discussion about pet food. I tried to explain that this is a short term food for my puppy . I was furious and walked out. I will not walk back in. A simply sorry we don't carry that food would have been sufficient, not a lecture on breeders or how they use cheap foods to make more money. I was a Bentleys customer, I am an experienced,caring pet parent. This was a short time solution ( she is too young and small to suddenly change food). No salesclerk should have a customer shaking and upset.

We love Bentley's!…read more Our shepherd was having some rather interesting skin issues and itching like mad. After talking to our vet, it was recommended that we look into new food options. We were having a difficult time finding a food that would meet the new guides we were given until we went to bentleys. They were SO incredibly knowledgeable and helpful. While we all know that some dog foods can be terribly expensive, our associate was entirely mindful of our budget and goals. They provided several options along with thorough descriptions of the pros and possible cons of each food. I walked out feeling entirely relieved and that I had the tools needed to best help our dog. We have been back several times for both the dog and cat, and will continue to be a client as long as we have our furry friends.

The dog wash area is always dirty. I have the buy six washes card so I've been here 3xs using up…read morethat punch card. Every time I have had to call the store as they do not respond to the button indicating turns on the drier. Maybe new ( untrained) staff maybe laziness. IDK. I just know I won't be using this dog wash again.

I had my dog get groomed yesterday. The lady that groomed him, Sara (or at least that was the name…read moreshe gave me and she had removed her name tag prior to pick up), was not very professional about issues she ran into during the appointment. She suggested I hire a private groomer for his next haircut; however, psp is a private company (public being run by the government) that offers grooming services. I have no problem taking my business back to PetSmart next time as we have had zero issues with my dog with their groomers. I would be worth while for management to investigate the number of complaints that come from this groom and consider if the way she treats the animals that incites stress in the dogs. I will not be conducting any future business with this location.

I have visited this store twice. On both visits I was greeted with friendly knowledgeable sales…read morepeople. I just added bird feeders to my backyard and started out just buying some things from a big box hardware store. I did a bit more research and wanted to attract more birds so I decided to visit this lovely little shop. On both visits the lady helping me was very knowledgeable and showed me the right things to get for my space. I never felt pressured to buy anything, on the contrary, I was given the information, then left to decide on my own. Both of my purchases were a big success. After what the country has just been through ( especially small business) I have decided I will try to whenever possible, SHOP LOCAL!!! I will be doing my bird business here.

I was looking for a durable, reasonably priced bird feeder that wouldn't break, was easy to clean…read more(especially with that weird purple finch eye illness going around), and easy to fill. (I looked at Walmart, Farm and fleet, and even bought other feeders that were not pricey only to have the squirrels destroy the plastic, or to have the mechanisms fail within one season.). I ended up purchasing Wild Birds Unlimited squirrel proof feeder, and after a couple of weeks loved it so much I bought another. Have had them for at least 2 years with a vigorous bird population visiting and many frustrated squirrels (both perch and clinger type birds love it). I just bought a third. They are about $50, but well worth it in my opinion.

They're great! The staff has been so helpful in helping us figure what to buy and how to take care…read moreof our new hedge hog. Makes you feel good about supporting local!

They have everything my pups need! Z, my picky eater, has tried so many kinds of foods. The folks…read morethat work there are always willing to talk through the selections. I know they don't have to- and I'm so glad that they take the time. And, I've found a food Z likes!

I don't know how well they really groom because my first few impressions were not great…read moreunfortunately. I called and left two messages (which is the ONLY way you can schedule appointments or get much information other than walking in) and neither call was returned. Stuff happens, messages get lost, so I decided to walk in and did not get a warm reception at all. I'm assuming it was the owner in the middle of grooming and she asked what she could do for me in what seems to be a clearly irritated tone. I explained I had left two messages and hadn't heard back (to which you would think you might get an apology or explanation but got nothing except a further irritated expression.). I asked pricing, availability and how best to schedule appointments. She answered $75, which is around double nearly anyone else I've ever talked to or gone to. I asked if she does much grooming on many doodles (as I have had several groomers 'poodle' my doodle, which is why I am so particular about groomers and will pay more for one who knows the true 'doodle' cut .) I think she actually rolled her eyes and said yes, she has been doing lots of mixed breeds for years. The demeanor, way she answered and less than warm first impression turned me off very much. We are new to town and have owned small businesses in small towns and word of mouth can be your best friend or your worst enemy, and while we all have off days I was less than impressed from this interaction...especially compared to all the other local businesses we have been fortunate enough to interact with who are warm, friendly and eager to help. Also, we choose to give our business to companies who adapt to changing times and busy lives. I go to a groomer because I am too busy to groom my own dogs, work full time and can not call during business hours during the work week to schedule appointments. We look for businesses that have scheduling online or even via email or Facebook. This business does not nor did they return a call from my two phone calls and messages I left. Needless to say, we will NOT be bringing our dogs there nor recommending this business based on this.

This is the only place I would ever take my dogs for grooming. The owner is an award winning…read moregroomer that has pretty much groomed every dog breed or mixed breed out there and has years and years of experience, unlike the pet food store groomers who dry the dog in a kennel with a blower rather than professionally on a table and maybe have been grooming dogs for a month. Care is taken to find out just what you are wanting done at drop off so there are no surprises. Dogs are happy and squeaky clean when you pick them up. And prices are low for grooming and nail trims compared to the big name stores. It is so nice to have the Silver Leash and worth the half hour drive for me to have my guys groomed so well. Plus there are fun dog treats and chewies and toys in the shop for a post grooming treat.

Great place great people. Wide selection too. And great hours. Yelp won't take a review without…read more85 characters so this is filler for a great place

Love this place. Super friendly staff. Super helpful. Good pricing. Highly recommend.read more

Very quaint, locally owned pet supply store. They cater not only to small house pets, but horses…read moretoo! Specialty products, such as nutritional wholistic dog and cat foods, along with numerous pet toys, accessories and pet novelty items. Bridles, feeders, equine vitamins and supplements. A bit pricey, but it's the place to go for "hard to find" items. Staff was friendly and knowledgeable.

In the midst of a family crisis, I was at my wit's end with my barking dog. I went into the store…read morelooking for help ... like a soft muzzle that inhibits barking. I've seen them online and other stores, but they don't sell them at Hooves and Paws. Instead, I got something better. A friendly ear and personal help for my (dog's) problem. Corri reached into her personal bag of solutions, and helped me see the light at the end of the tunnel. She is very knowledgeable and helpful, and I'm so thankful that she went above and beyond to help solve my problem. Why go to a pet big box store, when you can get infinite knowledge from the workers at Hooves and Paws? Customer for life!