We took our dog to be groomed on August 15th in Pewaukee with Angie J. They told us they were…read moreintimidated by our 8 yr old mixed breed rescue. She did him before. They said he kept sitting and fell twice. He is a big dog and has joint issues. He also gets scared on smooth surfaces to walk across. So there are no challenges with other dogs and all are perfect when they come in. She was only doing furmanator and nails. They said we can't come back anymore and we said not coming in store and she said fine. I have taken cavalier there and I shop in store all the time but not anymore. They were rude and never addressed problems at the get go before the groom. Also my fiance seen them drag a dog across the floor. I think they need to be trained to deal with certain circumstances and care for the well being of a senior animal. They could have put him on a bigger rug and worked on him while sitting. A 1 star was too much. They just were like we can't deal with him so we won't finish him. No charge but we were more than willing to pay. This twice before going there.

Pet Smart online orders for the pharmacy is a total joke. I was told that Allivet fills their…read moreprescriptions so I mailed the vets prescription to Allivet. When I called asking when my dogs prescription would be sent Allivet told me that Pet Tards were such a problem that we no longer work with them. So here I am, prescription gone since Pet Tards gave me Allivets address to mail my prescription to. MY FREE ADVISE STAY AWAY FROM PET TARDS IF YOU WANT YOUR PETS PRESCRIPTION

I'm really disappointed with my first (and last) purchase from What's In The Bowl. My husband and I…read morestopped in for the first time this week and I purchased a plush toy (for $25!) along with a second toy for my small special needs dog. He loves plush toys (he's missing most of his teeth) that have a larger plush component and then inside there are smaller plush's they can pull out. I purchased this "premium" one that had 3 birds in a "birdhouse" (or a grass hut?) for him. The next day I gave it to him and within minutes I noticed a plastic piece on the ground and saw that the bird he had in his mouth had a hole in it. I immediately sent a message to WITB because I couldn't believe I spent $25 on a toy there and plastic was coming out. Today I got a message back from someone there. I was really ticked by the message (included). It came across as a "too bad, so sad" reply. How am I supposed to know what your policy is? I've been there one time. It could've been worded much differently even without a refund. It left a bad taste in my mouth and I won't be back.

Always friendly service and the brands I want for my dogs are stocked. Prefer smaller shop to the…read morebigger stores.

First time here. I was looking for some cat toys…read more I was in the area and decided to stop by. For a pet store, the space felt a bit small. They carry a wide variety of pet foods, but there weren't many toys for cats to choose from. I was hoping to find something like one of those coiled tunnels that cats love to run through. Instead, there was just a small display of catnip, balls, and a few fishing pole style toys with soft items on strings. It was a little disappointing for a first visit. I did end up buying a couple of small items and some cat treats. You can never have enough of those. The employee who checked me out was friendly.

I have used Bentley's as my groomer for almost 2 years and I have been consistently pleased with my…read moredog's grooming. I love that within 70 minutes my dog returns to me looking handsome and smelling great.

First time here. We have a new cat, Stu. Stu is a young male who loves to play just as much as he…read moreloves to eat and sleep. I have found that many other pet suppliers have a pretty dismal selection of cat toys, while offering plenty for dogs. Since I was in the neighborhood, I decided to stop in and check this place out. They have a lot to choose from. I don't know if they carry every type of cat food, but the selection was far more extensive than I expected. On this visit, though, I was mostly interested in toys. I found exactly what I was looking for. In fact, they had four different versions of tunnels for Stu to crawl through. I ended up buying one with a very unique design. Definitely a place I would stop by again.

I love coming to this location and have pretty consistently for the past several years now (since…read more2019). The staff is helpful and friendly, plus they are very nice to my quiet and well-behaved pups as they sit in the cart with me while I shop if they are with me. I enjoy shopping at this location. It is clean, well-stocked, easy to navigate, and I often find great deals. They also have rewards programs on certain styles of food and such. I typically order online for pick up when something is needed in a pinch. The process is a breeze and the staff is always very communicative if something I selected has sold out (only a handful of times over the years where online inventory during a peek sale hasn't caught up to in person purchases so not bad, IMO). Nothing but great experiences!

I was out shopping and needed some food and a new scratching pad for my little buddy so I decide to…read morecheck this store out because I wanted a certain food and better than grocery store scratch pad, I didn't like what I was finding in other stores. I don't like the cardboard scratch pads that have taken over because I feel the longevity might not be good and the mess it could make on the floor. The store it self had an empty parking lot for a Sunday afternoon which I thought was strange but I went in to find a mostly empty store where the employees out numbered the customers. The store is nothing like the West Allis location because it's small with noticeable less live pets and a smaller foort print but I found what I needed. The food brand selection for my brand yield only two options in the big bag and not what I wanted but something I wanted try so I'm not complaining yet but if I did want the what I'm using it's not here. I can't find a rope scratch pad and only the cardboard versions and one with carpet, I went with the carpet version. I felt that the food selection was smaller than than the other two big chains with one just down the road so I probably will not back because of the limited selection, I want the 15 pound bag of food because I'm keeping my buddy and I don't want to buy small bags and make several more trips than I need to.

We always ask for 12 crickets get 12 crickets right away in about 5 minutes. If you go check out…read morethe small mammals

Great selection of pet food brands and wild bird seeds. Special ordered what I needed…read more Always helpful. Good prices.

Great business and great people working there! The only place I go to keep all the critters fed.read more

Smaller store but good for convenience and time but really expensive for my taste . Staff was…read morefriendly enough and maybe they're short staffed

Do not take your golden retriever to be groomed here!!!! It is about to be winter and Paacha gave…read morehim a summer cut. Way too short for the up coming winter months. Completely shaved his groin area and now it is very irritated. Also got water in his ears and gave him an ear infection. All of this came up the very next day. In the past we would take him to the pewaukee PetSmart and it was much better.

excellent place to take your animal to. we took our office cat there, and she looks amazing. so…read morehappy with the final results. keep up the great work

I recently became the home for a rescue cat. She is tiny but can be a handful so I brought her in…read morehere to have her nails trimmed. I was delighted they were able to give me a same-day appointment. I have no complaints about the service or the price. They were very friendly and fast. I feel lucky to have found them.

I just rescued a 5 month old Chihuahua from this shelter about 3 weeks ago. The facility was…read morereally clean and very welcoming. The customer service there was excellent. Our whole family is very excited and happy with our new addition to the family.