My BMW had a leaking water radiator coolant hose and they were able to replace the faulty connector…read morethat reduced the cost and time to replace considerably. Thanks you!

This is a family run business. You can expect to be greeted by friendly, helpful staff and…read moreoccasionally one or more of their chill doggies. The auto work is good and the prices are fair. Maybe they aren't always the lowest price in a 30 mile radius, but they often run special discounts on tires and such so it pays to get on their mailing list. Recent interior design updates to the lobby have transformed it into a comfortable, cheery place to sit and wait. It's got a really cute old country store vibe but modern (does that make sense?) ... I especially enjoy the raised counter & barstools in the window corner (see photo) with plenty of space to park a laptop, and yes there's WiFi. The restrooms are outside of the shop which is less than ideal but whatever, it's an old school gas station setup after all. On a personal note: My father adored everyone he dealt with at Winding Brooke and was a loyal customer for years up until the day he died. It meant a lot to me to know "the kids at his mechanic's" as he called them, were so gracious in responding to his eccentricities and able to smile about some memories with me now that he's gone.

Took my truck to have 4 new tires installed. They cracked my chrome wheel and told me the wheel was…read moremanufactured cheap. The owner takes no responsibility for the employee's work. This guy has no morals just excuses. My wheel will cost over $700 to replace. This place is no good. The employee rushed it and messed up my wheel plain and simple.

I took my boyfriend's vehicle for inspection today at this location. This is where he takes his…read morevehicles for years with no issues and prefers to take them because he trusts them through the years. After an hour, I was called to the window and was told that the vehicle was rejected. I said what? The lady with the short light hair at the window said that the computer said it was rejected before and that it could not pass. I said for what? She said he put down front brakes but, for some reason, scratched it out...I said I have no idea. She giggled and said yeah you waited long for nothing. THAT was not funny, but I said I would call my boyfriend. As I was walking out to the car I called him at work and he said the car was never rejected or had a rejection sticker on it...I said I was thinking the same as I was calling you because we were in Richmond yesterday. The sticker on the vehicle was till 7/31/2025, and as I was getting into the car, there was NO sticker on it. NOTHING. No rejection sticker... I walked back into the shop and asked the other lady with the long brown hair at the window. Why is there no rejected sticker on the vehicle. She said to go into the garage and ask. I said, who is the inspector?? She explained who he was and I walked up to him and asked why is there no rejected sticker and why did you scratch off on my reciept front brakes when you told them to tell me that?? The sticker was valid till the end of this month and it's the 29th...His name is Michael R Baughan (I'm assuming the owner or one of the family member owners) he kept saying I dunno. I dunno. I'm just doing what the computer says. I said this vehicle was never rejected. It had a valid sticker on it. I said why can't you put the rejected stick on it at least so i do not drive without anything on the windshield at this point? I then said there's something wrong with this whole situation. and continued saying that my boyfriend has only been coming to this shop for years with his vehicles... I can not drive this way. He walked away from me. They were closing up shop before 5pm. Apparently from sitting in the waiting area for over an hour, the receptionists kept telling people on the phone or who walked in that they will be closing earlier again today. Guess they don't want to work or whatever the reason or reasons are, I left and went straight to NAPA down the street to grab brakes. This is ridiculous. I am not sure if it was because I was a female and I was being profiled which wouldn't be the 1st time in my life, instead of my boyfriend doing it, but not giving me a sticker and charging me on top of it seems illegal to me....If you look at the 3 pictures I added to this review you will see that the 1st pic shows how he scratched off what he wrote on the yellow copy. The 2nd one is the actual receipt charge of $20 AND the 3rd pic states equipment inspected: OK with Xs straight down. BRAKES has an X under OK... Now you tell me WHY I had to have this terrible experience when his paperwork says otherwise? It's funny because there were people who knew him at NAPA when I walked in there to buy the brakes and had never seen this before... you either PASS the vehicle OR you reject it. You do not send it away with NO sticker on it and charge the customer on top of it. I'm pretty disgusted in how they handled this, and my boyfriend said to check at home to find the receipt from last year. Sure enough, I found it. Look at pics 4 and 5...Ironically, last year, the vehicle DID pass exactly a year ago today. I seriously hope no one else has to go through something like this. It's horrible to think what their reason or reasons were,.mistakes happen or maybe he decided to be dishonest, but this just blew my mind how they treated me and BLEW my entire day where I can not use the vehicle at all. Thanks, I really needed this on my day off... PS photos for some reason are not being post in order of review but I'm sure you can figure out what headache I went through

I've used Randy's for about 5 years and have found them to be excellent mechanics, with excellent…read morestaff. They care about getting your vehicle fixed as soon as they can, and assuring it is "Dunn-Rite". Their shop is new, clean and well equipped. They even sell used cars and some are very interesting. Prices are good and fair. Try them. I don't think you will go anywhere else afterwards.

I bring my Lexus to Randy's for oil changes, tire rotations, annual inspection and other work (ex.,…read morebrakes). I am very satisfied with their work and everyone who works there is pleasant. The prices are reasonable and they follow up to ensure you are satisfied with their work.

They were prepared to receive us when we arrived. It was a very reasonable cost for high quality…read morework. Very professional and accommodating. They completed the inspections of two vehicles and the installation of a trailer hitch receiver which was the service we requested. Very personable. Thank you!

Amazing service at a fair price with the best customer service that I have seen. Steven called as…read morea follow up to our service to ensure that everything was working properly! I will take all of my vehicles for any/all work to them!

Bay auto's Staff are very knowledgeable and their prices are fair. They take great care of my cars…read moreservice needs.!

Quality of the service and the price were better than we expected, especially because it was urgent…read morecare on a holiday weekend!

Everyone I met at this company provided a great customer experience. Quote was assesed and provided…read moreback faster than any other body shop I have delt with. The car was repaired faster than their original projected date, and it looked and drove great! Great people! Great service. I highly recommend.

Will and his team are top notch. I dropped my car off with little notice. Needed body repair, they…read morecorrected the damage and even helped with a few things I didn't even ask for. Great service. Great work. Great people that CARE!

Dunn Rite is now in Kilmarnock, VA. We bought an SUV there in June, 2016. The service was great…read moreand we got a pretty good deal. The lifetime free inspection and oil changes are also really cool! But the test of a great dealership is not what happens when things go right, but when things go wrong. This was a used vehicle, and some stuff did go wrong shortly after. Randy promptly fixed it for free (even stuff not under warranty). Then, later on (5 months later), the SUV still had some issues and again, Randy fixed it for free (charging me HIS cost for a replacement part which was not under warranty). He also towed the car over 130 at no expense to me. That's called dedication to good customer service. Our car's been running smoothly ever since. I highly recommend them!

I dealt directly with the owners and would not recommend them. If you do use them my advice is to…read moremake sure you dot your I's and cross your T's. Double check everything and don't take their word on anything; get everything in writing. If they don't or can't follow through with a simple request please just walk away.

We needed a windshield replacement and live near Jimmys so we asked them to do the replacement. We…read morewere told they would call next Monday to schedule, then the next Monday and so on. 3 or 4 weeks later they call, after stopping in many times, and are ready to install windshield. The replacement takes a day and we bring the vehicle home and park it. A couple days later it rains and the windshield leaks horribly. When we drive it we can hear the wind rushing in. Go to Jimmys and are told the windshield guy is on vacation. After 4 weeks of stopping in and not getting this repair rescheduled, we have scheduled a new company to do the replacement, again! So, instead of paying $750.00 once, we are now paying twice!! Horray, so glad we supported local business!! Long story short, Jimmys should stop installing windshields and if they do claim to still be in the business, the consumer should be informed that they have no idea what they are doing. What a mistake for us, please save some money and go to a PROFESSIONAL the first time!!

Two months ago, on our way to Reedville, about a mile east of Montross, we slammed into a large…read moredeer which came out of nowhere. Our 2004 4Runner was badly damaged but we managed to limp back into town with a leaking radiator, 1 headlight and lots of missing parts. Jimmy's Auto body was in the process of closing up but the owner allowed us to park the car there and his son graciously drove us, our dog, and our car-full of stuff to our vacation house in Burgess where we fortunately kept another car. That was beyond kindness! After a detailed conversation with Cory, the owner, my husband, who was very familiar with mechanics and bodywork, felt confident with the knowledge and demeanor of this man, so we looked no further and left the car there to be repaired. I cannot tell you this was a fast job. There were snags along the way. Some parts had to be ordered aftermarket and some from Toyota, but my husband stipulated that he wanted a new radiator and battery with which Cory agreed. Cory had some challenges in reaching and dealing with our insurance adjuster in order to get all the required parts covered. Obtaining some of the Toyota parts presented other challenges like the company sending parts for the wrong year car. But Cory persevered and got everything straight for us. We didn't have to enter into the situation at all, and when the job was done, it looked like a new car!!!! He fixed places on the sides and tailgate where I had dings and fixed up the roof where I backed into a tree. The paint job was impeccable. He did a lot of cosmetic work within the agreed upon price which raised this business to what anyone would consider 1st class in both workmanship and customer service. These people are a pleasure to do business with and even though we live in Southern MD we'd consider taking other vehicles to this body shop because they're honest, concerned about their customers and do excellent work.