John and Ken couldn't have been more pleasant to deal with. They prove there's nothing like…read moresmall-town service!

Needed some parts for my Corvette I was having a hard time finding and they came through for me…read more Great service!

On July 1st I had the pleasure of returning to Northern Neck Chevrolet for service on my 2024 RST…read moreDiesel. Once again they got me right in, performed the service and came and found me. Enjoyed speaking with Brad and Alex both who are always cheerful. I will be buying my next truck from hen the time comes.

I have used A & M for about 6 years. The staff is wonderful, and they always seem to get me in on a…read moreshort notice if they can. I would highly recommend them.

Three things matter when it comes to auto/truck repair: Skill, Experience, and Honesty. A&M gets…read morefive stars for each of these three. A&M has earned my trust. I appreciate their work and their 'bench-side manner.' By that, I mean they brief you on the fix by carefully explaining their findings and the actions they took to remedy the problem. My many thanks to Eddie and both front-desk ladies. They know what they're doing and they how to run an ethical and trustworthy business.

We take our Hondas here for maintenance and repairs. The crew is friendly, and our vehicles are…read moreready when promised. Prices are mostly competitive with the AAA garage down the street. Sometimes you also can find a 30 off Local coupon for some savings.

I don't usually do this sort of thing but I am beside myself with gratitude right now. Two…read moreSaturdays ago my Odyssey which has always been serviced and maintenanced only Williamsburg Honda began misfiring while driving on the interstate. I immediately drove it to the dealership, praying it would be something easy to fix. They called me early last week and told me that 3 of the piston rods were damaged, amounting to a repair upwards of $5k. Luckily the repair was covered by what they called and extended warranty on prominent issues with this vehicle's make, model and year. The extended warranty, which was closed last year, was reopened for a limited period of time - and extended to additional years, makes and models. While in the engine, they noticed that a coil had also been damaged - because they had record of the work being done at Williamsburg Honda, they also replaced that for free. I have always been told not to go to dealerships because they inflate the prices and charge for things you don't need - however, I am convinced that the loyalty and willingness to keep my van serviced with them resulted in this repair being 100% covered. For me, I will always take my Hondas to Williamsburg Honda, but if you are like me and you are unsure, I wanted to share this testimonial especially since the holidays are approaching - we can use all the love, care and customer service we can get and I am beyond grateful for this.

I have lived in St. Mary's County for over 15 years and drive by Tom Hodges car dealership almost…read moreevery day, and until yesterday I had never actually visited. I contacted the dealership with interest in a used Subaru Outback. After speaking to representative, I received a call from the owner, Tom, shortly after. The discussion was friendly and honest. Tom was genuinely interested in making sure I was satisfied with the vehicle. I arranged a meeting the next day to come take a look at the car. Long story short, I ended up purchasing the vehicle with what was easily the best car buying experience I have ever had. Typically, negotiating the price of the car is a strenuous and unenjoyable experience. Working with Becca, Jeremiah, and Tom, we were able to come to a very fair price without the unnecessary back and forth. Not often do you feel that a car dealership is being fair in their pricing, but they were at Tom Hodges. The transaction was quick, the staff extremely helpful from the sales team to the admin folks, and most importantly, the pricing very reasonable. Not only will I be purchasing future vehicles from Tom Hodges, but I will also be getting my Outback serviced there as well. Next time you are in the market for a used car, give them a try. Enjoy a much smoother transaction than most of the other dealerships in the area.

Bought what appears to be an amazing bought a car site, unseen, and the minute it was delivered to…read moreme the entire cabin smelled like exhaust. Unfortunately, it took a couple months for a proper diagnosis. The smell continued to get worse and worse, and made the vehicle unsafe and on a drivable for my four children and my wife, I reached out to the owner asking if he would cover the expenses because if I would have test driven that car in person I would've never purchased a car. There was always an excuse. I guess a lesson learned. Even a small town dealership that's been established for a long time. Doesn't have much empathy for an out-of-state purchaser. So $790 later, at least the issue was fixed and my children are saved and not getting exhaust blown into them through the vents while they're in the backseat I guess there was a reason why I was never offered a warranty until many emails later that I kept requesting it((all-time stamped and documented)

The people are very nice, I had a problem with my key fob and they took care of it right away. They…read morecleaned up my car, it looked brand new, I would deffentilly purchase a car from them again, they are super!

I bought a truck from here over a year ago and have had nothing but problems since. When we went to…read morepick it up, it had not been cleaned or detailed AT ALL and they did not have it ready for us, so we had to wait almost 2 hours after driving 6 hours to pick it up. They SPRAY painted over the original paint on the bed to make it look newer and in better shape than it was, so now the spray paint has been peeling off everywhere. The toolbox on the truck doesn't work- like it doesn't open and close or lock. Also, they only gave me one key and insisted that there was no additional key or a key fob... for a 2019!!! After talking to my local dealership, they were supposed to include a second key and key fob with my purchase. I am absolutely disgusted, and would never buy anything from them again.

fair services pricing, buying a car was very easy and a good deal- no games in the process or…read moresurprises. Would I buy another car there ? Yes. Services always been good and quick, no issues.

New incompetent management. -- I made an "appointment" last week for 10:45 AM to have a recall…read morerepaired. They told me it would take about an hour. I waited all day and got a call that they were not going to be able to get to the vehicle. This pretty much wasted my entire day. This morning I got up at 5 AM to be first in line for their 730 opening to get my oil change and filter which I have been doing for the last 13 years. The representative said, "Do you have an 'appointment'?" I said, I've never had an appointment in 13 years for oil change, and filter." She said, "Well, now you need an appointment, but we'll 'try' to fit you in." She said, "I can't guarantee we'll get you in." She also said, "Since you have a recall, we can't do your service unless you have the recall done first." I went to talk to the guy that I have been dealing with for years complaining about this and reminding him that I had an appointment last week that wasn't honored. Even though everyone else I talked to used the term "appointment", he dutifully held the new management line and said, It's not an appointment. It's a "check in time." This is total BS. Everyone on earth knows what an appointment means. It does not mean come on over and maybe we'll get to you and maybe we won't. After 13 years, they have gotten my last dollar.

I would highly recommend Tappahannock Chevrolet service department. I especially want to thank Jose…read moreand the service department for the outstanding service they performed on my vehicle. Jose went above and beyond knowing I was going to be driving on vacation. He made sure that my vehicle was Road ready and I really appreciate that!

We purchased a new truck here last week. We had been to several other dealerships before coming…read morehere, and their service to their customers is the most welcoming and "family" like. We had our 9 year old son with us and he grew quite bored and hungry through the process. The general manager made sure to keep him fed and occupied, but still within our sights while we decided on which specific truck would best suite our needs and then completing the paperwork. We walked in about 30 minutes before closing and they were content to stay until the deal had closed. I always get an anxious feeling when buying a new vehicle, but their gracious hospitality helped put me at ease and helped me feel confident in our purchase. I'm proud to say that we are now part of the Tappahannock "Chevy" family after buying our truck there!