The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

Love this place. Spoken with John when I come in, always a pleasure to deal with and very generous…read morewith his time and good advice. Helping me out with tires, brakes, and alignment on an old Mercedes. He's a car guy and I appreciate that. The shop is a good place to hang out if you need to wait for your car. They don't do state inspection but that's not a problem for me. Big recommendation.

Great customer service! Was able to get tires to shop next day and mount them. Lower price that was…read morequoted by other shop. Will definitely get more tires from them!

Koontz is the absolute best! I've worked with them for my F150 and GMC Savana, and both times…read moretheir work was perfect, and the cost was right -- it's a great value for your money.

This was my first accident my car has been in and dealing with insurance was a learning experience…read more The assistance I got from Koontz was so comforting and supportive, I was able to get my car fixed in 2 weeks. I loved how inviting and friendly the people are and I felt like I had no worries of getting it fixed. If I had any questions they'd respond to my call super quick and explain in detail what is delaying and what they are doing to fix it. I also was surprised how clean my car was when I got it back! I didn't know that was a thing they did and I honestly feel bad because my car was so dirty before. I should have cleaned it before I gave it to them Fortunately I didn't have to spend anything out of my pocket because the accident was completely the other party's fault.

HIGHLY RECOMMEND RVA MOTORS…read more Full disclosure: my son was the customer, but as his ride to this dealership, I can report as the "fly on the wall". My 20 year old did preliminary research and knew the car he wanted to see about. From the moment we arrived, I watched Asker treat my boy with professional courtesy, confirming this was a manual transmission (my son replied that actually is a major selling point, and I got to be proud for teaching my son stick shift), a little friendly conversation, and then time for his test drive. When we returned from the drive, my son had a question about the engine and Asker immediately brought the dealership mechanic to respond with expertise. The interactions remained very easygoing (i.e. no pressure or gimmicks) with the exchange of detail towards a purchase. Asker gave my son a fair trade-in for his previous car currently stashed at a garage, and did all the paperwork right there in house: registration, taxes, temporary tags, the works! I was so impressed with the ease of the car buying process . It's nice to do business with someone who is genuinely interested in listening to the customer, and I'm pleased my son had that good fortune today.

After 3 bad experiences at other dealerships, I was done looking for a new car for me. My husband…read morekept pushing. He found a KIA Soul at RVA in Richmond VA, so we went on a journey. We met the owner there in the morning after driving 4+ hours the night before. This KIA and this dealership were perfect for what we were looking for. His price was very reasonable and he worked w/us to do a cash deal and not have to finance anything. It's been 1 week today and we love it. I drive it to work every day and my husband suggests we drive the Soul when we go out together. So far we only had to fill it 1x even including the 200 mile drive back home.