Great honest Company and mechanics. Super helpful and I will go to place for any car repairs and…read moreinspection

My husband & I have been going to Auto Tech for off & on as needed. They are first come first serve…read more. Reliable, dependable and very reasonablely priced for their services. I as a women feel very comfortable using AUTO TECH GIVE THEM A CALL.

Last week I took my wife's Nissan Altima to Guaranteed Auto Service in Newport News for a VA State…read moreInspection & Oil change. This was the 2nd time I have used this shop since moving to Hampton July 2020. When we moved to Hampton, I immediately began searching for a family owned & operated auto repair shop. I searched Google & Yelp for the BEST shops throughout Hampton Roads. All my research indicated Guaranteed Auto Service was the place to go. I have not been disappointed! This shop is laser-focused on providing great customer-service, and top quality work at an affordable price point. They are not going to perform unnecessary work. They treat you like family (a friendly greeting & cold bottled water when you walk in the door; free car wash before you pick up your car and Thank You Note on the seat). You just don't find many businesses like this nowadays! Mr Barr & his great team will get ALL my auto repair/routine maintenance business in the future. When someone asks me where to take their vehicles for maintenance & repairs needs, I am sending them to Guaranteed Auto Repair in Newport News!

They fucked up my bmw fuel lines and told me take it somewhere else 0/10 all I asked was them to…read morelook under my car cuz some loud clinking now my entire oil and fuel is sitting on the ground and they won't take responsibility and told me take it to another shop to verify ts like I can verify when I took it in I didn't have a giant puddle under my car and just got a oil change, after the visit I can't even take my car on the road and I drive it there fuck this shitty ass shop

Was recommended this company to fix an air conditioner that was damaged on the highway. The vehicle…read moreat the time was slightly over one year old. They were very friendly and informed me that a rock had punctured my condenser. This was true. They replaced the condenser and upon driving the vehicle, the cool air turned to warm air. I returned the vehicle, and I was told the refrigerant was low. They added new refrigerant and the a/c remained cold for 11 miles. I returned to vehicle and was told the compressor was bad. I disagreed due to the age of the car, and took the vehicle to an authorized dealership. I was told at the dealership, that who ever changed the condenser had essentially ruined it during the installation. So, after almost $2000 in repairs, my A/C works again after what should have been only $1000 or less.

Excellent service! Within the last 2 weeks I have had to contact Newmarket for service and they…read morehave been able to see my car both times SAME DAY. This recent time my car's fan would not shut off. I took it in around 12:30pm and at 1:59pm I received notification my car was ready for pickup, so they underpromised but over delivered, which was great!

Great service. I paid half of what the dealer quoted me and they actually diagnosed the problem…read more Glad I got my AC fixed. No more sauna car!

Absolutely thrilled with my experience at Barney's Auto! Took my beloved Honda S2000 in for a…read morecoolant flush, thermostat replacement, and a full cooling hose service--and I couldn't be more impressed. Cory was the definition of professional: knowledgeable, meticulous, and clearly passionate about his craft. The work was done flawlessly, and my car is running cooler and smoother than ever. If you've got an S2000 or even a GM vehicle, don't think twice--Barney's is the place to go. The level of service easily beats the big dealerships, and the prices? Way more reasonable than anyone else I've found. You're getting top-tier quality without the inflated costs.

By far the most honest mechanic shop I ever been to, extremely reasonable prices, friendly customer…read moreservice but the catch is you can't setup appointments, it's first come first served and it's limited what they can & can't do such as no wheel alignments but I still highly recommend.

I honestly didn't realize that this service center was still in operation, and I've lived one block…read moreaway for over seven years! (Apparently they used to be a gas station long before my time) I Googled car repair centers, and the results included Childress Service Center. My repair was very minor and they had me in and out in 15 minutes flat! The woman I spoke to on the phone prior to my visit was so friendly. When I spoke with her in person she explained that the repair center is a family business, and she is the fourth generation! I thought that was pretty cool, and I love supporting small, local businesses. If I ever need a more serious repair, I will likely use Childress because of the awesome customer service. (I did meet one gruff, unfriendly mechanic when I pulled in, but hey - as long as their work is solid‍)

My car got towed here when I hit a deer on 58. Completely wrecked the front end of my car…read more First off, the people there are really nice. I had a hundred questions and they never got impatient or short with me. They also worked closely with my insurance adjuster so the whole process went very smoothly and with little to no stress. Took about a week and a half to two weeks to get my van back and it's as good as new. They didn't leave anything gross in or on my car, in fact I'm almost 100% sure they vacuumed it! I really appreciated that. I was very happy with our service and plan to use them in the future for any of our car care needs.

My wife's car received a terrible door ding from a lady in a parking lot. It was an accident and…read moreher insurance paid for it without any problem. Our car is a 2018 Subaru Forester with a metallic cherry red paint and clear coat. We took the car to Rob at Knox Automotive and he told us that it would be 3-4 days to complete the repair and paint. The car was finished on time, and you can't tell where it was repaired or any sign of paint match. The car looked like it had just rolled out of the Subaru showroom! I used to do body and paint work years ago, and if I couldn't tell where it was repaired, no one could ! I will never take any of my cars to anyone but KNOX AUTOMOTIVE ! Thanks Rob ! Bill Watson

Great service and good price. I brought my son's car in to get the muffler hangers replaced so it…read morewould pass inspection. The got it done in a couple hours without an appointment and only cost $60.

I got a muffler put on my car that I bought off eBay here. They did not have a problem with it at…read moreall, and even kept me somewhat involved in the process, by asking questions to see what I wanted. Service was even pretty quick... I was in and out of there in no time. The guys there that I talked to we friendly too. Only downside is now I have a car without a CAT, so now they are no use to me. But that's not their fault, and when I did get work done from the they were fast, friendly, and affordable.

I called on a Friday to make an appointment for an oil and filter change, and was able to drop it…read moreoff at 8 am the following Tuesday. The shop opens promptly at 8. Ed recognized my voice when I dropped my car off and I signed his log book and left my keys less than 5 minutes later. I received a phone call from Ed a little over an hour later that my car was finished. Total charge: $90. Quick, professional, efficient, and cordial!

The good: they fixed one part on my car that they determined - caused my car to fail inspection…read more The bad: after they fixed that part, they failed it again saying they wouldn't let my car pass inspection for two additional things that they hadn't previously identified. And when he asked who had inspected it before and told me what I needed to fix, I told him that HE was the previous inspector- and he became indignant- saying he will fail it again. No, I will not come back and patronize this place. I will also actively discourage my friends and family from patronizing this shop.