This was my first experience with this shop. I brought my truck in for three things: an oil change, a state inspection, and a windshield washer fluid hose repair. All three items were completed, so this isn't a review claiming that nothing was done. My concern is with the quality of the service and the follow-up afterward. During the inspection, I was told my truck needed a new engine air filter. The problem is that I had recently installed a high-quality reusable K&N filter. That recommendation immediately made me question how carefully it had actually been inspected. During the oil change, I noticed I was being charged several dollars more per quart of oil than the nearby auto parts store charged. To their credit, after I questioned it, they adjusted the bill. However, I shouldn't have had to catch that myself. In addition, when I left the shop, the "Check Oil" maintenance reminder had not been reset. My biggest concern involved the windshield washer hose repair. I was originally charged a diagnostic fee for what turned out to be a straightforward repair. After I questioned it, the charge wasn't removed--it was simply reclassified as labor. Before leaving, I asked exactly what had been done to repair the hose. This is a known issue on my model truck, and simply reconnecting the hose often means it will separate again. A simple zip tie is a common preventive fix. I never received a clear explanation of what repair was actually performed. To be fair, I contacted the owner before posting this review. Ryan responded promptly to my first email, which I appreciated. I then sent a follow-up email on June 8 asking one straightforward question: "What work was performed regarding the windshield washer hose repair?" More than a month later, I still have not received a response. No repair shop is perfect, and I don't expect perfection. I do expect careful work, fair pricing, and clear communication when I ask reasonable questions. Unfortunately, too many small issues added up, and the lack of follow-up from the owner ultimately led to this rating. There are many repair shops in the area, and this experience didn't give me enough confidence to return. read more

These guys are PROFESSIONAL! No pressure, great customer service. The best diagnostics ever! Fixed up 2 of my vehicles. I love the way they listen to customer concerns and address them immediately. S O L I D!!! read more

I wanted a state inspection on my 2003 ML320. They found issues with the front and back end, and a frayed seat belt. They wanted to do both sides of the front end, though it wasn't needed. My issue was, they couldn't find the seatbelt, so they got a used one. $225 for a used seatbelt, and $650 to change it out. I pick up the car, and the seat belt is tan, not black, like the others. No heads-up from them, that the wrong color came in. Why didn't they send that back to shipper? Is that quality care? No! Makes you question if the other items should've been replaced. I used them before, and wrote a good review. Ill go elsewhere in the future! $4700 waste of money! read more

August 2023, I brought my 2019 Elantra Limited to the shop for inspection. The car had 40,000 miles at that time. We bought it brand new in 2019. They failed the inspection for some light rust on the edge of the front brake rotors (about 1mm) and also about 2mm in the area by the rotor hat. They said that the VA inspection regulations requires that the brake pads are fully contact the rotor surface. My pads are fully contact the rotors. I am pretty sure that the brake pads are not designed to cover the rotor surface from edge to edge. I was quoted $150 to resurface the rotors and $400 to replace them. I declined and got it inspected at some other very reputable shops. They had no issues passing the vehicle. If this is the reason to fail my car, then NO VEHICLE on the road will pass inspection. They ALL have this type of rust on the rotors where the pads don't touch the rotors. I then did some research on VA Inspection regulations but not able to find this requirements. I will NEVER come back there again. I don't mind if the reasons are legitimate. I do mind, however, if the reasons are illegitimate just to make money. I am ABSOLUTELY disappointed. If I can give minus 20 star, I would. read more

I live in Virginia Beach. This place is in Yorktown. What a drive. But so worth it. Today's visit was simple, an oil change. But why this visit went so well was the conversation I had with Chris (one of the owners) after all the work was done. It was about the possible purchase of another vehicle, his advice, tips, what brands are best for longevity, price, etc. In the end, I walked away knowing something that I didn't know before. Apparently, because of the military car prices are somewhat inflated in our area. Simply put, flying out of the area and purchasing a car may be worth the cost savings. Of course, the options are greatly expanded... duh. Such great advice as I consider this next purchase. Well played and much appreciated! Oh yeah, solid customer service today. For folks like me that hang out in the waiting room on my laptop, we certainly appreciate the TV dinner tables brought in to make our work/waiting experience more comfortable. read more

I'm a small business owner in Newport News. My SUV had broken down and that is the bread winner for our family and business. Chris was able to get me into the shop, diagnosed the problem and offered me the solution at an affordable price. They got me back on the road within the week. read more

You are immediately greeted with friendly, helpful and knowledgeable staff. No limit auto takes pride in their work and their mechanics are very intelligent in diagnosing, repairing or servicing your vehicle. Highly recommend this shop for your next repair or service! read more

A really fine place. I've been taking all my cars there for over ten years now. They are friendly, honest and do great work. You can't beat that. Highly recommended. read more

As can happen sometimes, the original repair did not solve all the issues. Ryan and his crew stayed very positive and did what was required to make it right. They went above and beyond to ensure that the repair was perfect and delivered a freshly cleaned and fully working car. read more

We have been taking our GMC truck and our Toyota Camry here for the past 2 years or so now and we have nothing but great things to say about this shop. They are honest, nice, and very professional about everything they do. Never try to be pushy and upsell you on stuff, explain everything to the T so the one who aren't mechanically inclined know what they are talking about. Fair priced also we love these guys and would recommend them to everyone. read more

This place fixed my car at an instant. Go to them for any car problem you have! Recommended if you need roadside services read more

No Limit Auto - They take care of everything and are very friendly!! All you need to do is ask them and they will do it! - Auto Repair Near Me - Yorktown, Virginia

The staff is very pleasant and helpful. I came in needing a new tire and another time for an inspection and both were positive experiences. There was no pressure to get additional work done and they did a good job keeping me informed on their progress with my vehicle. read more

Thorough work up for my car issue. The team member explained multiple possible causes and how each one was ruled out with a final recommendation. Friendly staff. No complaints. Overall good experience. read more

The best auto shop around. Honest, reliable, friendly, and reasonable prices.

I went to the Honda Dealership today after having problems with my 2013 Accord. They told me that I needed to replace my starter which will cost around $1000 with parts and labor included. I immediately picked up my car and called No Limit Auto. I called and they gave me a quote in 5 minutes which turned out to be almost half of the price the dealership wanted to charge. I dropped my car off and they had it ready to go in a couple of hours. Great service for a great price and they got the job done. read more

Absolutely First Class. I've got a fleet of teenage driven, older cars and will never trust them to anyone else around here. Recently, they worked like crazy on my 98 Camry and found and fixed a problem that another shop missed several times. Diligent, fair, friendly, and kept me informed all along the way. A+ team...period. read more

I came because my inlaws have been coming for years and said it was a trustworthy place. Overall, is friendly and reliable, affiliated with NAPA, and professional service. read more

Amazing customer service!! The receptionist was very helpful and professional. The service was very quick! I'd highly recommend going here.

Great service I use them all the time, I take all my vehicles there if you have a fleet of vehicles this is the place to go to.

Chris and the guys at No Limit are top notch. Very knowledgeable and well priced. I bought a set of tires from them, their price was less than Walmart. read more

Honest, fast, and reliable. They take care of fleet work for contractors, construction companies, the YMCA and more as well as regular maintenance for passenger cars. State inspections, oil changes, fluid flushes, timing belts, all the way to new engines and transmissions. They do it all! read more

Great service at prices that beat any dealership. Very happy with the work they did on our Audi.

First I would like to say if l could give more stars l would lets start with Jill the receptionist she is an absolute darling and greeted me with a lovely smile, I took my car there because l thought the motor to the power seat was out and oil change and a few other minor things such as inspection sticker so after l dropped it off late in the evening around 4.00pm by the next day I was told it wasn't the motor but only the car switch that needed to be replaced and l had a gash in the tired which was also replaced. With that said l am going to be a costumer from this day fourth because they could of easily said l needed to replace one of the seats motors and that is why they have my business from now on. As a lot of you know most of the time when we take our car to be looked at we get jipped a lot well that has been my experience dealing with a certain dealership beginning with F and the last letter ending in D. This was one of the best professional honest mechanic l have ever come across in the 30 yrs i've been driving. I don't usually leave reviews but l felt like l had to as they are one of the few places around today that are honest and not greedy like most. So with that said l highly recommend No limit Auto :) I forgot to add my car was ready the next day read more

I have taken my car, my husbands car and mother-in-laws car into no limit Auto for various types of services (state inspections, new tires, ac charges, ac repairs, etc). The owners especially Ryan always treat us good. They are professional, curteous, prompt and always explain everything to us. I have called them many times about questions and they are always helpful. They are very knowledgeable about all cars and work on all of them. They are honest and i appreciate this so much and they have earned my trust. I definitely recommend them for any of your car services. read more

This place was great, I was traveling through while on vacation and my alternator crapped out on me. They got me in same day and got me back on the road in a couple of hours. Plus towing price was reasonable, $50 cheaper then 2 other shops I called when I first hot stranded. Customer service was great too, the lady working the desk was super polite and very sensitive to my situation. read more

1st off they came to tow my Blazer away cause I couldn't get it to start, but they guy was 2 hrs late to the time I was told he would arrive. 2nd he told me they specialize in Chevy Blazers & they could diagnose the problem.My Blazer went there on a Thursday & I didn't get it back til the following Friday.Bad part about this whole thing is they never called me. I had to call them twice both times telling me they cant figure out the problem, expected they where able to get it started for them everyday. So they finally call me telling me when am I going to pick up my Blazer. So when I got there Friday morning it wouldn't start for me. So the guy jump started it, still having no idea what the problem was & charging me $103.73 for diagnostics fee that never fix the problem REALLY!!. This is crazy being I took it to Advance Auto which does a diagnostics for free & come to find out it was my stater. SMH I will never go there again & I would not recommend them to my worst enemy!. read more

Found this place during Xmas week when my mom's normal mechanic was on vacation. Ryan and Jilda were knowledgeable and seemed very straight forward and honest about the work that needed to be done. Job was completed on time and at price quoted. I was pleased with the treatment I received at No Limit. read more

Well I took my husbands car here to get some things done to it that it had been needing and it was actually cheaper than what I was told at other places. Because of that I also decided to get the bumper repainted, it was looking pretty bad. They were a day later than when it would've been ready but it all turned out fine and the bumper looks great now! read more

Friendly staff and great customer service. Would recommend them to any one. They will take you out to the car and show why the repairs are necessary. read more

We always have had great Service at No Limit Auto. We have been going to them for years and will continue to do so. Plus they are now AAA rated which makes it all the more reason to have your car serviced by them. Very professional,very ethical and personable. You won't be disappointed! read more