After 11 years I decided to see if any good changes happened. Sadly no…read more Their facilities are much bigger and nicer now. However their staff are still rude and prices are outrageous. A far cry from what these bikes are actually worth. If coming to a place to be treated like you're a bother and get ripped off is your thing.. then this is your place to buy a bike. Just find a good bike shop that will be kind and treat you right. Cheap isn't the answer. I'll pay more for great service every time!! This place is just not it.

Horrible return policy. They automatically keep $20 + 5% of your purchased item cost. So returning…read morea $49 item is basically a wash once you pay both parts of shipping. It's people like this who drive us all to Amazon. And that's aside from their religious crap in their emails. Stay away!

My wife and I had just completed a bike ride a across the country, but still have several bike…read moretrips planned before we return home to California. My wife's bike was making a clicking noise that was driving her absolutely crazy. We had gone to a local bike shop (nicest guy), where the mechanic diagnosed it as a shot bottom bracket. Unfortunately/fortunately he didn't have the part. We then went to Hush Money Bikes hoping they might have the parts we needed. Once there we were assisted Chris who listened to my wife's explanation of the issue, as well as what we'd been told. He then very systematically started testing and ruling issues out. It turned out to be an issue with the seat post (yes, really). He had it fixed quickly, and at a very reasonable cost, especially compared to what a bottom bracket would have run. Also I personally would never have thought it could be the seat post!!! One other thing we both appreciated was that Chris test rode the bike, I've experienced a lot of shops that will have you do this. All in all it was a great experience, and my wife lives her bike again!

Hush Money bikes is a special place. The team here is very knowledgeable about various cycling…read moredisciplines and clearly love what they do. They don't want to sell you a bike, they want to sell the right bike for you. That doesn't always mean the most expensive option. I've heard people complain about pricing but I always feel like I get a great value. I knew very little about bikes and cycling and they havd always been patient and kind when explaining things. The crew here loves the sport and want you to as well!

I used to ride a regular trail bike but dye to health issues I wanted to check recumbent bikes. So…read morewe made the trip to lancaster recumbent. I am so glad we did. I did some research and thought I had my bike picked out. After talking to Diane Sara and I think Chuck and trying different bike. I actually bought a different bike and it was used in great condition so it was a little cheaper and I was able to get some accessories. I love the bike and can't wait for my biking adventures to start again. Everyone was super friendly, and very knowledgeable. Now my husband wants one and we will definitely be going back. Also we loved the dogs at the shop. Thanks for all your help.

I was riding the Northwest River Trail on my bike several times a week. It was getting to the point…read morewhere it was not enjoyable any more because of the saddle-inducing pain. Along the trail in Marietta is a signpost for businesses in town including Lancaster Recumbent. My wife has always talked about recumbents so we visited the shop. We took a test ride and ended up getting a Catrike Villager for her and a Trial for me. Sarah was very helpful in every aspect of the purchase. Scott showed us how to load the trikes on the Alpaca rack we purchased. It was a great experience that you don't get much these days. Just a great family business. We got to test the trikes and the rack on a trip to our cabin in Potter county. We are near the Pine Creek Rail Trail and broke in our trikes there. What fun! And no pain! My wife has a knee replacement and the other one needs done too but riding the Catrikes is pure bliss.

Ken at Paradise Electric Bikes is the real deal! From the moment we walked in, he made us feel…read morewelcomed, informed, and completely at ease. His knowledge of electric bikes is unmatched, and he takes the time to really understand what you need--not just what he wants to sell. He didn't pressure us into anything, just shared honest advice and let the bikes speak for themselves. We purchased two bikes . If you're even thinking about an electric bike, go see Ken. Paradise Electric Bikes lives up to its name--total paradise for e-bike lovers. Couldn't recommend it more highly!

Friendly, helpful, honest & knowledgeable staff. I had a bike sitting around for quite a few years…read morethat needed a tire repaired & a general inspection to make sure it was safe & kid ready. They got the bike fixed up for us, same day, and at a fair price. Definitely recommend.

Our family has purchased all of our bikes with this company for years. Our oldest daughter learned…read morehow to ride a bike in the back of their business lot! Pleasant staff and great selection! Our favorite brand is Fuji bikes. We're not professional bike riders but we love this shop and repair services! If you're going to buy a bike for your child THIS IS THE PLACE! Value is great because you can also trade in your old bike!

Becca & Co. did a wonderful job on my Rocky Mountain Powerplay Fusion which has several thousand…read moremiles on it. We patiently waited for parts to arrive throughout the Winter 2026. After a substantial wait of several months, She managed to have Rocky Mountain provide a brand new Dyname 5.0 motor instead. She also upgraded the rear wheel/hub as well as provide a tune up. I've been riding the bicycle for the past month and it's as good as new, IMO. I highly recommend Becca, Loweriders, and Rocky Mountain bikes.

Might be a long review…read more.. My family lives in Toronto, and Universal Cycles is in Lancaster, PA - roughly an 8 hour drive. That's a LONG way to drive for a bike. But we did it, simply because Universal Cycle carries bikes that other stores DO NOT have. Specifically, a child's bike that is a FANTASTIC bike for little kids. Sure, we found it for slightly cheaper in Kansas City, but the service we got from that store (only online) was far from decent. So, on a recent trip from Toronto to Washington, DC, we stopped in at Universal Cycle and go the bike. It was a fantastic experience. My son LOVES the bike (it was even "giftwrapped" with a bow), and I can only thank Universal. I don't know how they source bikes and parts so quickly, but it really is amazing. The store is not a huge bike shop - it's rather small. But they have this way of getting just about any part/bike, and that is beyond compare. I really wanted to give this store only 4 stars - simply because they're so far away from Toronto. But that's not their fault! Thanks Brad and the crew at Universal in Lancaster!

This place blows my mind. They're able to get parts that other shops in the area haven't even heard…read moreof. The variety is overwhelming. Knowledgeable, super helpful and fun to just chat with. They usually have what you need right there, but if they have to order in, most often it's same day, if not 2 days at most - a definite breath of fresh air from all the super brand specific shops in the area. As someone that works on the weekend, it's great to pop in on a Monday when a lot of other shops are closed to pick up an order I placed from their website!

Huge shout-out to The Cycle Works! Coming in for some cycling in the area, my front hydraulic…read morebrake would no longer hold fluid. Despite their usual workload they were able to turn the repair around in twenty-four hours and even stayed open a little later than usual so I could pick it up as soon as it was done. Can't say thank you enough.

I've purchased two bikes from here while living in town. The bikes were ok quality, and we paid…read moresteeply for them. The service was not the best and owners were rude, sadly. I'll gladly stick to era ski and bike shop or martins!