This shop is great! Very friendly and knowledgeable staff. Randy and Adam went above and beyond to…read morehelp me out. I purchased a used Trek road bike and by the time they completed the tune up it looked and performed like a brand new bike. They offer a nice selection of quality new bikes as well, to include lots of top brand accessories. Convenient location and ample parking as well! I'll definitely be back for future needs and highly recommend this shop.

7 minutes!!!!!!…read more That's right from the time I walked in the door, handed the wheel to the staff and explain what I wanted, he handed it back to me with a new tube installed, inflated and I paid the bill it only took 7 minutes till I was walking out the door!! The total bill was very reasonable. As fast as these folks work they would be a great NASCAR pit crew!!

We found this gem of a shop by just driving by, although we had heard a while back of a great shop…read moreon the area, and we needed a better bike rack. Stopped in and met Dale, one of the at least three generations of Martins who operate this business which is in the process of expanding on a busy Saturday afternoon. Dale took the time to explore my needs and recommended the best bike rack (Kuat 2.0) that I have ever owned and I think that I have had about 10. The problem was that literally there was no room in my car for the box. Actually though it wasn't a problem for me. In about half the promised 45 minutes a team had it inboxes, assembled and on the back of my car. Bummer though was that when I got home I found that I didn't have the hardware to mount it on the car for which it was intended. I called Dale and intwo days the needed hardware was in my mailbox without charge. I cannot say how refreshing it is to find a store that offers expertise, advice without pressure and exemplary service. You can be sure that I will be back there.

After 11 years I decided to see if any good changes happened. Sadly no…read more Their facilities are much bigger and nicer now. However their staff are still rude and prices are outrageous. A far cry from what these bikes are actually worth. If coming to a place to be treated like you're a bother and get ripped off is your thing.. then this is your place to buy a bike. Just find a good bike shop that will be kind and treat you right. Cheap isn't the answer. I'll pay more for great service every time!! This place is just not it.

Radius has a full selection of new (fancy), new (affordable and mid-range), and used bikes, parts,…read moreand accessories spanning the entire realm of cyclist needs for road, mountain, and other types of biking. New and used parts, too. I got a gorgeous, used mid-90's carbon fiber road bike here for an awesome price after prowling Craigslist for many moons, and they were so gracious as to tune it up and swap out the pedals on my way out. I've put a hundred some miles on it in the past couple of weeks and it has performed admirably. Dimitri was very helpful and a pleasure to do business with!

I had an old bike I needed to get repaired for my nephew - and Radius was the perfect solution…read more Dimitri is an expert tech who has built a simple web based interface to schedule a home visit to come and make it happen... quickly, simply and cost effectively. Kudos to him!

I've been shopping here for 15 years. Great help, good merchandise,…read moreand very convenient to Lancaster. strongly recommended.

Way better than outdoor don't waste your time with those fools go here for quality and safetyread more

I was looking for a bike that my local Trek store did not have in stock. Ben and Rob were…read moreaccommodating over the phone when I called to hold the bike. When I arrived in person a few days later, they were terrific. They patiently answered my endless questions and made sure that I purchased the best accessories for me. I cannot overstate how well worth my time it was to travel to Trek Lancaster to work with these two kind and knowledgeable professionals. Well done gents, keep up the great work!

amazing customer service. Thank you guys so much, I called about shipping my bike to another state…read morefor a race and they were so helpful to talk through all my options. This has been stressing me out so much. I haven't been to your store yet but now I know where to go. Thank you !

I recently took my mountain bike here for an overall tune up and to have the fork repaired. The…read moremechanics were very friendly and professional, and the bike was done right when they estimated it would be. I took it out for a test ride and it felt like I was riding a new bike instead of one I purchased over ten years ago! We also have purchased two bikes for our kids from the Common Wheel community center on King. The bikes are great quality and buying them refurbished made them affordable for us. We paid big box store prices for far more superior bikes. The Common Wheel is well worth supporting just for the quality of products, services and employees, but they go above and beyond and offer amazing programs to our community. It's great to have a local shop that empowers the city through the power of bikes! Truly a special, unique, quality bike shop. Thanks for all you do Common Wheel!

During my walk I stopped by the store due to a humorous sign in regards to dogs. I went in to check…read moreit out and discuss the options inside. After some cordial greetings I began to explain the type of bike I had (hybrid) how I road and the types of terrain I had ridden. I even gave some brand names I was familiar with, bike knowledge etc, and I also told him the price I had spent on my last bike ($$$) What's the first option he shows me, the cheapest, basic bumble gum bike in the store. I said, in no way In any thing I just said, would this type of bike suit my needs. He then showed me the 2nd cheapest option, which had not one of the options I was looking for in a bike. At which point I was confused but then it was clear. This guy obviously made assumptions how much I can spend, based on how I looked. It did not matter how much I explained my needs, or my experiences with riding so that I can locate the right bike. Besides blatant prejudice the store has little selection and no tangible way to provide the riding experience necessary when choosing your next bike (comfort, safety, feel, etc) due to the downtown location. You really can't test ride the more rugged options, which doesn't matter much, because the options are slim. I was hoping to support this small biz because of the mission with 2 purchases for my sister and myself. I'm happy to have avoided supporting this type of mentality.

Hey, folks, bill at acap, films just stop by. Let's roll and rolled out with a brand new bike…read moreworked with a nice young man, Vincent down here in Columbia led me to the right bike for the right reasons, answered the phone newest product. There's also a nice lady named may here, and she was very informative, so I rolled out of here with a new bike. And I'm very happy through your warranty. Everybody should come down and meet these folks. They 're great, perfect.

Went in to Let's Roll bike shop in Columbia, PA just to check out a few folding e-bikes not sure if…read moreI was going to purchase one. They were great showing me my different options. I went to lunch, while at lunch I looked online at one of the manufacturers and that they had a sale going on online for a significant discount for the exact bike I was looking at. I went back to the shop to see if they would honor the discount, they said no problem. I then took the bike for a test ride and it was exactly what I wanted and being able to get the online discount in store was icing on the cake! They even made sure I knew how to fold it up. Very happy with this shop and my new Superhuman Shapeshifter folding e-bike that I purchased and I will definitely be back to get maintenance and service done when it's needed. Now on to some trail rides!

I found Hush Money Bikes while searching for a Bike Trainer. They had a sale on a few so I called…read moreand spoke with Ted. Ted was able to quickly give me a price quote with shipping (over to California) so I proceeded to complete the transaction over the phone. I received a Sales Receipt via email right after the transaction was complete. Soon after hanging up the phone Ted text me with the UPS tracking number. I received my package a few days sooner then Ted's original UPS estimated delivery date he gave me. I have since referred a family member to also purchase the same Bike Trainer while the sale was still on going and he too received a great purchase experience from the person he spoke to which was Chris. I highly recommend Hush Money Bikes. I'll continue to have their shop on my list of places to purchase Bike supplies! Just a helpful note which is no fault of Hush Money Bikes. UPS did not update the status of my package as it was traveling from Pennsylvania to California. Each day I checked the status and it reported the package was in Pennsylvania till several days later when it was scanned near my city here in California. In case anyone also comes across this; you just have to wait for UPS to update the tracking.

My wife and I had just completed a bike ride a across the country, but still have several bike…read moretrips planned before we return home to California. My wife's bike was making a clicking noise that was driving her absolutely crazy. We had gone to a local bike shop (nicest guy), where the mechanic diagnosed it as a shot bottom bracket. Unfortunately/fortunately he didn't have the part. We then went to Hush Money Bikes hoping they might have the parts we needed. Once there we were assisted Chris who listened to my wife's explanation of the issue, as well as what we'd been told. He then very systematically started testing and ruling issues out. It turned out to be an issue with the seat post (yes, really). He had it fixed quickly, and at a very reasonable cost, especially compared to what a bottom bracket would have run. Also I personally would never have thought it could be the seat post!!! One other thing we both appreciated was that Chris test rode the bike, I've experienced a lot of shops that will have you do this. All in all it was a great experience, and my wife lives her bike again!

Might be a long review…read more.. My family lives in Toronto, and Universal Cycles is in Lancaster, PA - roughly an 8 hour drive. That's a LONG way to drive for a bike. But we did it, simply because Universal Cycle carries bikes that other stores DO NOT have. Specifically, a child's bike that is a FANTASTIC bike for little kids. Sure, we found it for slightly cheaper in Kansas City, but the service we got from that store (only online) was far from decent. So, on a recent trip from Toronto to Washington, DC, we stopped in at Universal Cycle and go the bike. It was a fantastic experience. My son LOVES the bike (it was even "giftwrapped" with a bow), and I can only thank Universal. I don't know how they source bikes and parts so quickly, but it really is amazing. The store is not a huge bike shop - it's rather small. But they have this way of getting just about any part/bike, and that is beyond compare. I really wanted to give this store only 4 stars - simply because they're so far away from Toronto. But that's not their fault! Thanks Brad and the crew at Universal in Lancaster!

This place blows my mind. They're able to get parts that other shops in the area haven't even heard…read moreof. The variety is overwhelming. Knowledgeable, super helpful and fun to just chat with. They usually have what you need right there, but if they have to order in, most often it's same day, if not 2 days at most - a definite breath of fresh air from all the super brand specific shops in the area. As someone that works on the weekend, it's great to pop in on a Monday when a lot of other shops are closed to pick up an order I placed from their website!