Had body work done at Dave Owens last week. This is a family business in Cleves, OH and I highly…read morerecommend them. Pam did my estimate and worked with my insurance to get things straightened out. Hope I don't need them again but will definitely recommend them to family and friends.

Just picked up my car after having extensive front end repairs done. The paint is a perfect match…read moreand the car looks brand new again. They took care of coordinating the claim with my insurance company as well as my rental car. The insurance adjuster had clearly left out the cost of some critical replacement parts including the bumper itself which sustained the majority of the damage. The body shop took care of negotiating the additional cost with my carrier. This was an extremely painless process and I would recommend Dave Owens to anyone in search of a quality body shop.

I recently had my car towed. That in itself is a stressful experience. Unfortunately, it was made…read moreeven more unpleasant by the company that towed my car. The company was Lambert's Auto & Paint (apparently they do towing also). They are located at 7212 Harrison Ave. Cincinnati, Ohio, 45247. The owner, Jim Lambert was rude, abrupt, brash, disrespectful and a thoroughly unpleasant man to deal with. It is a family operation. The equipment (phones, fax machines) are antiquated and in poor working condition. The staff was inconsiderate and noncooperative and had negligible customer service skills. I STRONGLY recommend that any individual or company bypass this incredibly nonprofessional towing service. CUSTOMERS BEWARE!

A great small business find. Repaired my front fender -- paint had chipped and water was pooling…read morecausing more paint to separate. Car looked good as new when we picked it up. Not a cheap price tag, but very happy with the quality of the work. Highly recommend!

This is the kind of body shop I was looking for. No fancy office and no spotless work areas. The…read moreplace just looks like there is some serious work being done there. They gave me an estimate in about 15 minutes, scheduled me in 3 days later, and completed the work a day sooner than estimated. The repair was perfect, the car was clean, and the price was well below the two other estimates I got. I'll be sure not to lose their business card. Paul F.

My experience at Center City Collision wasn't perfect, but the people there were great to work with…read moreand I trust the quality of their service. A highlight of Center City Collision is their communication- they call twice a week to give a general update on the car's status, as well as were quick to respond to my (many) calls and emails. I was referred to Center City Collision by my insurance as a in network body shop, so taking my car their would facilitate the repairs. Paul communicated with my insurance company the whole time and I was never concerned with that aspect of the process. Additionally, he promptly sent me an estimate of the parts and time needed for the repairs. Unfortunately the parts for my foreign car were slow to be delivered, but they were quick to repair the damage (in the timeline given during the estimate) and when a needed part hadn't been noticed in the repair process, they had it overnighted and offered a rental car. Lastly, my car was spotless when I picked it up. So while the process was long and had a hiccup, this place deserves 4 stars for their customer service.

Total scam - not run by trustworthy people. I was asked by State Farm to take my vehicle into a…read moreselect location for a quote. CARSTAR Center City was the nearest location, so I went with it. They then refused to send the quote into the insurance company until I promised to do the work through them instead of my repair shop of choice. I again asked that they send in the quote, they said they would, then later the State Farm agent told me they contacted the location and that the quote would not be sent in. I was lied to; this practice is just wrong, and CARSTAR wasted my time - all over a minor repair job. You've earned a 1 star review; I hope losing a customer was worth it.