I recently had my car towed. That in itself is a stressful experience. Unfortunately, it was made even more unpleasant by the company that towed my car. The company was Lambert's Auto & Paint (apparently they do towing also). They are located at 7212 Harrison Ave. Cincinnati, Ohio, 45247. The owner, Jim Lambert was rude, abrupt, brash, disrespectful and a thoroughly unpleasant man to deal with. It is a family operation. The equipment (phones, fax machines) are antiquated and in poor working condition. The staff was inconsiderate and noncooperative and had negligible customer service skills. I STRONGLY recommend that any individual or company bypass this incredibly nonprofessional towing service. CUSTOMERS BEWARE! read more