Complete waste of time. Had them tow my 2015 Jeep Patriot from my house to their shop in Norwood…read morebecause I had a crank no start situation with my car. They check out my car and tell me the engine is blown nothing they can do. So I have it towed somewhere else and it was just a bad crank sensor smh. They charged me 244 dollars to tow my car and not even find out what was wrong with my car I definitely do not recommend this place it's really not it.

I was picking up my son from school today in downtown Cincinnati when my car cut off. My insurance…read morecalled roadside assistance. The drive showed up much sooner than the hour quoted. I was very thankful because it was busy out and getting colder and colder. We were near my drop off location when the tow driver, big Mike asked if I thought I wanted to buy a car and took me to a dealer about 10 minutes away. I ended up driving off in a rental with plans to search tomorrow at the dealer (or another if I choose not to buy there). Thank you.

I brought in my 2006 Honda Accord for a headlner replacement. The team at BFC did an excellent job…read morereplacing it. They were flexible with my schedule: I had to drop it off and pick it up after hours. We worked out the details, etc. If you need a headliner repaired, go to BFC.

These guys are great they were able to match my Mercedes-Benz upholstery and did a fantastic job. I…read morethen took my truck there and they truck seat like it was brand new again. These guys are Great.!

I know this review is a year late but excellent work is done by them and their body repair guys my…read morecar was involved in a hit and run and it was about 3 k worth of damage went in thinking the worst out come of more damage being found but that was not the case the car was returned to pre loss condition and you could never tell it was in an accident. And it was even washed and cleaned up before I picked it up. If you need body work completed give them you business

High marks for Schmoe's in regards to price, speed of service, and the quality of my car's repair…read more My car was in-and-out in about a half a day for a non-critical minor repair, that was more of an annoyance than anything. Getting my car in to get service was more of a challenge than I would have liked. Schmoe's was recommended to me by another shop. I initially tried to get the repair done in early March and was told to bring my car in for them to take a look. I brought it in and was told that they would have to keep it, possibly for a few days. At the time, this wasn't an option for me, so I deferred and decided to shop around. Other places offered to do my repair more expeditiously, but at a pretty high cost. After a few months, and realizing the prices elsewhere would be higher than I'd like them to be, I came back around to Schmoe's. I finally was able to drop the car off for a few days, so I called to schedule an appointment. I was then told that they would need more information about my vehicle to even get an estimate, and that I would have to bring it in and leave it there for a few days. I relented, and asked what they actually needed to know to get the estimate. With that knowledge, some pictures of my car, and some diagrams I found online, I was able to get an estimate and was happy to find it $100 less than the most affordable one I had received. Happy with the affordability, I asked to bring the car in. I was then informed that they didn't have any appointments available for a few weeks. I confirmed that it was an acceptable time frame for me and scheduled the appointment. When I showed up, they knew nothing about it, but they were familiar with the person who had made my appointment and told me he was on vacation... I informed them as to what needed to be done and they agreed to take a look at it, as long as I could leave it there for a few days, if necessary. I guess that's a reoccurring theme with Schmoe's. They called me back a few hours later and said it was fixed. The final price saved me hundreds of dollars, so I can't complain. I suppose that if you are familiar with their modus operandi you'll probably be a lifelong fan of these guys, but if you're not, I would suggest packing your patience.

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.

My car was totaled. I decided to have it repaired as a salvage. My vehicle - Hyundai Veloster - is…read morenot an easy car to get parts for. Todd went above and beyond during the whole process. Transparent about the process and any delays and always available when I called, or got back with me asap. It was obvious that he operates with the highest level of integrity and treats his customers in accordance with the Golden Rule. Car came out looking like it was straight from the showroom! And he explained the whole process of what the Ohio State Patrol requires as an inspection is required for salvage vehicles. Unfortunately, this review does not do justice! I simply cannot speak highly enough of ACE, and this includes not only Todd but the entire staff. Super down to earth and beyond helpful. As for the price - great!! Thank you ACE!

Hit a deer. Todd from Ace sourced used parts and repaired bent front end brackets on my 2017 F250…read more Great experience and value.

I recently had an accident in my 2024 Kia Telluride. Despite the fact that I was not at fault, the…read moreresponsible party's insurance company refused to allow the use of OEM parts. My vehicle has only 19,000 miles and is in perfect condition. I argued with the insurance company to no avail, but Charlie at M&G was able to get all new parts for my vehicle. I am very grateful for his persistence. Charlie is very particular about the work that is done in his shop. My car looks brand new and everything is working perfectly. A friend of mine whose hobby is specialty and classic cars was also impressed with the job M&G did. Melissa was awesome at handling all paper work State Farm required and a pleasure to do business with. I highly recommend M&G Auto Body. Melissa arranged for Enterprise to pick me up and take me to the rental location when the tow truck dropped me and my car off for repair. I also dropped the rental at M&G when the work was completed and Enterprise retrieved it from M&G. I don't know if other shops have that arrangement, but it certainly was helpful for me. Again, great work and great service!

Recently, I was involved in my first accident in early August. Although I was cited, the accident…read morewas not my fault. It was a four-car collision caused by a driver who swerved to exit the freeway in front of us. The car behind me was tailgating, which left me and the car in front of me sandwiched with nowhere to swerve--there was construction and bottlenecked traffic in the left lane and a cement wall on the right. Both the driver who caused the accident and the one behind me sped away. I was shaken, scared, and overwhelmed, unsure of what to do. To make matters worse, I was close to paying off my car. I've always been a careful driver, and the chaos on the roads today is infuriating. Careless, thoughtless drivers who don't maintain safe distances and weave in and out like daredevils make driving incredibly frustrating. The patrol officer called a company to tow my car. When I contacted M & G Body to tow my truck to their lot and assess the damage, they arrived at the impound lot bright and early. The M & G tow driver was friendly, helpful, and quick. Linda and Melissa from M & G promptly provided cost-saving guidance and outlined my next steps to expedite the process. Charlie assessed my car and recommended getting a new one, as the repair costs exceeded the car's value. Throughout the entire process, I felt cared for, heard, and guided on how to move forward after the wreck. Their customer service was impeccable. Charlie offered valuable insight into my options, including selling the car to a junkyard or to someone interested in the parts or the whole vehicle. I will absolutely reach out to them for any future inquiries. M & G Body turned a traumatic situation into a more manageable experience through their motivation, professionalism, and expertise. Linda even gave me helpful advice on how to care for my sprained wrist and forearm. Thank you to M & G--I cannot thank them enough! I highly recommend their services.

Thought I needed an alignment so I went in and the guys there took one look at my car and told me…read moreto get my tires leveled instead and that it would be cheaper too. They were right and it fixed my issues. Very fast and professional. They don't try to upsell and are straight up! Will be going back when I need my tires replaced!

I want thank them for being a straight up company. I took my wife's car there to get the A/C look…read moreat. It has the 1234Y/F freon that not everybody has the machine for. This all started by me thinking I could charge it because it wasn't getting cold enough and probably was a little low. Well it got worse. C&L told me someone over charged it and that they would only change me for an hour of shop time. They could have taken advantage of me but they didn't, that means a lot to me. Lessen learn to me. That's why they have a vary expensive machine to check the A/C. Thanks Doug

Sam has done great work for both myself and my family for many years. I have referred several…read morefriends here, too, and never been disappointed in the feedback I received. They communicate well with insurance companies, let you know if there are any delays, and new or late model cars end up matched perfectly. Insurance companies awards and thank you letters from customers adorn the walls. You can find them on the corner of Harrison and Weirman, across from Wassler's on Harrison Avenue in Bridgetown.

Let's just say I have had my share of bad luck since turning 16. I have visited and priced a few…read moreother body shops across the city, and you will not beat the service, level of care, or value of the service you receive at Body Works. Sam and the staff make sure #1 you are happy with the work proposed with your car and make sure it's the right thing for you and the vehicle to make sure you are happy as a customer. You can shop prices and maybe find 1 cheaper and 2-3 higher, but these guys go above and beyond to make sure the work is top quality. Give them a try and you will be happy and taken care of!