I recently had an accident in my 2024 Kia Telluride. Despite the fact that I was not at fault, the…read moreresponsible party's insurance company refused to allow the use of OEM parts. My vehicle has only 19,000 miles and is in perfect condition. I argued with the insurance company to no avail, but Charlie at M&G was able to get all new parts for my vehicle. I am very grateful for his persistence. Charlie is very particular about the work that is done in his shop. My car looks brand new and everything is working perfectly. A friend of mine whose hobby is specialty and classic cars was also impressed with the job M&G did. Melissa was awesome at handling all paper work State Farm required and a pleasure to do business with. I highly recommend M&G Auto Body. Melissa arranged for Enterprise to pick me up and take me to the rental location when the tow truck dropped me and my car off for repair. I also dropped the rental at M&G when the work was completed and Enterprise retrieved it from M&G. I don't know if other shops have that arrangement, but it certainly was helpful for me. Again, great work and great service!

Recently, I was involved in my first accident in early August. Although I was cited, the accident…read morewas not my fault. It was a four-car collision caused by a driver who swerved to exit the freeway in front of us. The car behind me was tailgating, which left me and the car in front of me sandwiched with nowhere to swerve--there was construction and bottlenecked traffic in the left lane and a cement wall on the right. Both the driver who caused the accident and the one behind me sped away. I was shaken, scared, and overwhelmed, unsure of what to do. To make matters worse, I was close to paying off my car. I've always been a careful driver, and the chaos on the roads today is infuriating. Careless, thoughtless drivers who don't maintain safe distances and weave in and out like daredevils make driving incredibly frustrating. The patrol officer called a company to tow my car. When I contacted M & G Body to tow my truck to their lot and assess the damage, they arrived at the impound lot bright and early. The M & G tow driver was friendly, helpful, and quick. Linda and Melissa from M & G promptly provided cost-saving guidance and outlined my next steps to expedite the process. Charlie assessed my car and recommended getting a new one, as the repair costs exceeded the car's value. Throughout the entire process, I felt cared for, heard, and guided on how to move forward after the wreck. Their customer service was impeccable. Charlie offered valuable insight into my options, including selling the car to a junkyard or to someone interested in the parts or the whole vehicle. I will absolutely reach out to them for any future inquiries. M & G Body turned a traumatic situation into a more manageable experience through their motivation, professionalism, and expertise. Linda even gave me helpful advice on how to care for my sprained wrist and forearm. Thank you to M & G--I cannot thank them enough! I highly recommend their services.

I have had occasion to use Stateline Auto Body in the past so this company is the only one I…read morecontacted for a needed body repair. The estimate was fair, they worked with my insurance company, and the repairs were completed as promised. The car looked as it did when new, and they even took the time to wash the exterior (removing stubborn bird droppings!) and clean the interior as I did not have time to request detailing. I appreciated the extra care provided by this local company.

Matt went out of his way to help with insurance problems…read more The work was great and everyone very professional. Hopefully I will not need them again but if I do will definitely return to Stateline.

I couldn't have been more pleased with Destry and the West Chester Collision Center. He worked in a…read moretimely manner, was reasonably priced for the extra work I had done, worked with my insurance agency...AND communicated with me more than the insurance company did. I told him I hope I never have to see him again, but if I do, we will be back! Nice guy, great service, and my car looks perfect!

Great customer service! This shop is small but very nice and clean. Destary explained the entire…read moreprocess from the insurance to the actual work that would be performed. Destary took my vehicle the next after visiting his shop. My vehicle looks really nice as if no one even hit it. The turnaround time was quick. Thank you again!!

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.

Sam has done great work for both myself and my family for many years. I have referred several…read morefriends here, too, and never been disappointed in the feedback I received. They communicate well with insurance companies, let you know if there are any delays, and new or late model cars end up matched perfectly. Insurance companies awards and thank you letters from customers adorn the walls. You can find them on the corner of Harrison and Weirman, across from Wassler's on Harrison Avenue in Bridgetown.

Let's just say I have had my share of bad luck since turning 16. I have visited and priced a few…read moreother body shops across the city, and you will not beat the service, level of care, or value of the service you receive at Body Works. Sam and the staff make sure #1 you are happy with the work proposed with your car and make sure it's the right thing for you and the vehicle to make sure you are happy as a customer. You can shop prices and maybe find 1 cheaper and 2-3 higher, but these guys go above and beyond to make sure the work is top quality. Give them a try and you will be happy and taken care of!

I needed to get the hood repainted on my Tahoe. They did beautiful work in a timely manner and…read moreexplained why the original clear coat broke down. They also explained what I needed to do to preserve the new paint. I was very pleased and will return there if I need any other body work done on my Tahoe.

The people are friendly and helpful. They do fantastic work. Could not tell where the damage had…read morebeen. It was like it was brand new!! Highly recommend!

3 times higher than the closest bid. Said the car was totaled. It was not. Ridiculously high…read moreprices. For example quoted 500.00 plus for a rim we got for 175.00 But their 500.00 plus rim was a 16 and it has 19's.

I'm so excited to write this review, and as I collect my thoughts, I need to just say thank you Mt…read moreWashington Motors!!! Alright, so my Infinity had significant front end damage due to an accident! I had read reviews on Yelp and felt this place was the best choice, and glad I chose them! I have to mention Brian, he was fantastic!!! He let me know my options and gave a realistic time of completion which was spot on!! Hats off to your Pit Crew!!! Brian you've got a great crew and wish I knew names to give them ALL the credit!! I am HIGHLY SATISFIED with the end results and will be bringing in my daughters car for some minor paint work. I shall see you soon! Well done!!

Eric is the mechanic there. It has been there for over a month it is not done yet. The owner…read morerefuses to talk to Lana. Lana took her business there to support her community and she has been treated like shit. Lana gave them $3100.00 and all of the parts they have gathered has been from the pull and pay right around the corner from them. Whom ever Lana gave the money to did not give her a receipt and she has not received a detailed list of what is supposed to be fixed on her car. Guys this company has completely messed with her because of her being a black female. It was rude, and she needs her car back and her money. She was completely over charged

Did my Benz and my wife's Lincoln and they work with you if you are a loyal customer, paint and…read morebody work is extremely excellent Did my brakes from the caliper to the rotors and pads on my Benz well worth it