My glasses always break due to poorly being made. I've asked for a prescription for my glasses and…read morecontacts and was told it would be sent to me and it was never sent. So then when I ask again for my prescription it is expired and they can't give it to me. You're allowed to have your expired glasses prescription but not your expired contacts prescription. They also said they don't have my email in the system. But yet I have tons of emails asking about how was the service and when my next eye exam will be. I definitely will not return.

Great experience. They know what you need before you get there. Great customer service and they…read moredont keep you there a long time. Thry also dont fotce you to pay for the latest eye testing technology thst insurance never pays for. They give you a choice. The eye Dr. was pretty too​

Superb customer service. The only place I will ever go for eye care. Great selection of frames to…read morechoose from. They are very good at what they do and it is very apparent that they LOVE what they do! They have been a staple in Springfield, Illinois for many many years and that says it all for me. I have been 100% satisfied every single time I go. Karen Rhodes

Wonderful shop for eye exams and contact lenses. Always a pleasure to visit, which is an unusual…read moreexperience for an kind of doctor's office :)

Easy online checkin; didn't have to wait long in waiting room. Technician seemed to know her stuff,…read moretests were painless. Dr Hill is amazing; very personable and knowledgeable. If I had a negative it would be the costs. Glasses are very expensive but then what isn't these days.

My family has been taken care of by Dr Hill for more than 4 generations!! We always receive quality…read morecare from Dr Hill. I appreciate his vast knowledge and his very kind attitude. The staff are all very nice and very competent! My family would highly endorse this practice!

I love all the people that work in the office. They are always kind and friendly. Dr. Kane has gone…read moreout of his way to help me and has seen me right away when I had problems.

I had a complete eye exam and had a great experience. The staff was friendly. I felt Dr. Kane…read moreperformed a very thorough exam. He seemed very knowledgable. I was happy that they accepted my eye vision insurance. I will return next year for my annual exam.

I wouldn't go anywhere else! Dr. Henderson and staff are wonderful. Always thorough, answers all…read morequestions, works with you on various option decisions.

Great place to have your eye care taken care of! Friendly,…read moreclean, and thorough! And they weren't trying to sell me anything (like certain other places do). Doc even pointed out that I was wearing the wrong contacts that another place (SC) in town had prescribed me; No wonder my contacts were going foggy after 3 weeks of usage. I would recommend Henderson's to my family

I saw Dr. Crockett with her wonderful team who did my Lasik procedure. She has decades of…read moreexperience and is also involved in teaching other doctors. Everything was communicated clearly. They were able to get me scheduled in quickly. She has a whole team of ladies who are great at what they do. One even held my hand during the procedure. Lasik was simple and fantastic! I did price compare with other places. The price is reasonable at about $2000 an eye after the EyeMed discount.

I am a regular customer of VisionPoint Eye Center. During one of my visits, my wife accompanied me…read morebecause we had a few questions. Two are better than one in marriage. Upon entering the exam room, I sat in the ophthalmic examination chair. She sat in a chair against the wall near the door, as I was examined by Dr. David Landess. The examination went well and Dr. Landess fielded our questions toward the end. To that point the appointment was fine. As my wife and I prepared to leave the office, Dr. Landess made a comment to me that made my wife and I uncomfortable. He looked at me as he pointed to her and said, "take care of her." My wife and I were a bit confused. Why did Dr. Landess think he had the authority to make any declarations about my wife and my marriage. It was inappropriate and a bit creepy. Dr. Landess would do well to focus on my eyes, vision, glasses Rx -- not my wife/ marriage. I will never allow him to serve me at VisionPoint again.

Was told when I made my appointment my insurance covered? Everything then got a bill for $45, total…read morescam

Services related to eyeglasses are poor and secondary compared to opthalmology services. The…read moreavailability of assistance in the optical department is unpredictable and only available on certain days regardless of their normal business hours being 8:00 a.m. to 5:00 p.m. Monday - Friday. Don't expect help to be readily available when fitting and choosing eyeglass frames, or for frame adjustments without confirming that the optical department is open before visiting the Springfield location.

My self in my husband went into Lind's crafters to get her eyes examined…read more I was offered nowhere to sit so I was forced to go outside and stand out in front of the store now. I'm sitting in my are waiting for my husband to get his eye exam on and I think i'm gonna find another place

10/10 staff! The assistant eye technician was so friendly and bubbly the second I walked in. The…read moreDr. did a great job and the staff in the lobby were very helpful with my new glasses!

I go to Vision Care for my yearly examination but take the prescription to a different store to…read morepurchase my glasses. This is because Vision Care is so very expensive.

Buy your new frames elsewhere and Vision Care puts your lenses in but refuse to adjust them. Why?…read moreBecause your new frames are brittle, you're told. I am not the only one this happened to.

Attempted to do business here. Very nice ( but poorly trained employees)…read more I was instructed to return when the manager was in to complete the sale. Regrettably, the lady that was helping me was not trained well enough to complete the transaction. I was told to see if the manager could help finish the sale but he wasn't scheduled to be in till 12 noon. I was there about 5 after 12 and another part time employee said that he was running late ( completely understand). At approximately 12:15, she called the manager to see where he/she was and if they were going to show up today. Apparently, the manager stated they were "about 10 minutes behind ". I waited another 20 minutes before giving up and leaving. The manager's casual attitude towards their job was disappointing to say the least. I won't be wasting anymore time attempting to do business with this half-assed company.

I accidentally bent the frames of my only pair of glasses today. I thought they were ruined. I…read moremanaged to pop the right lens back in and the left arm was barely hanging on. My first stop was an optical company which will remain nameless, (near Lowes). They were booked all the way out to April and they couldn't do anything with my frames. My next stop was Target Optical. I was helped immediately. I didn't get a chance to catch his name but his skills were phenomenal. All fixed up in no time and scheduled for appointment day after tomorrow to get a new prescription. Less than half of what it cost me to get my glasses elsewhere.