Superb customer service. The only place I will ever go for eye care. Great selection of frames to…read morechoose from. They are very good at what they do and it is very apparent that they LOVE what they do! They have been a staple in Springfield, Illinois for many many years and that says it all for me. I have been 100% satisfied every single time I go. Karen Rhodes

Wonderful shop for eye exams and contact lenses. Always a pleasure to visit, which is an unusual…read moreexperience for an kind of doctor's office :)

I love all the people that work in the office. They are always kind and friendly. Dr. Kane has gone…read moreout of his way to help me and has seen me right away when I had problems.

I had a complete eye exam and had a great experience. The staff was friendly. I felt Dr. Kane…read moreperformed a very thorough exam. He seemed very knowledgable. I was happy that they accepted my eye vision insurance. I will return next year for my annual exam.

I think Dr. Butler is a great doctor. I recently had problems with my eyes that really scared me…read moreand I went to see Dr. Butler. He was very helpful and his Diagnosis and treatment have worked wonders for me. I want to thank Dr. Butler and the staff for doing such a wonderful job. I won't go to anybody else.

The two stars on here are for the injection nurses (specifically Sweet Pea). They are wonderful,…read moretook the time to explain things, and knew what was going on with my medical plan. Otherwise I would be giving this place 0 stars. Staff regularly called me by the incorrect gender, did not seem to know that I had been there before, and regularly forgot to call me back about things. The absolute worst was the billing department. Incorrect charges, lack of receipts, unwilling to respond to requests for billing explanations-- they have me questioning whether I should report them to the AG. I would not recommend anyone go here unless you have the time to be your own accounting office and lawyer. If you don't, prepare to be charged hundreds of dollars with no explanation.

I love my Dr there as she is very thorough and her staff sweet and caring. The only downside is…read morethat it is almost thirty minutes away from the other side of town where I live but Dr Jennifer Gardner is one of the best doctors I have found in the treatments she provides and the urgency to find out the best way to go to help me!!

I wouldn't go anywhere else! Dr. Henderson and staff are wonderful. Always thorough, answers all…read morequestions, works with you on various option decisions.

With four family members in glasses and going to several different optometrists over the years, we…read morehave found a new provider to keep with Henderson. They don't try to push a "special eye health exam" which of course is not covered by insurance but instead tell you about your health as part of the service. The doctors and staff were friendly and helpful. The lady who actually ordered our final glasses was very knowledgeable and even knew our insurance benefits without us reminding her like other places. Will definitely be repeat patients!

Renken worked with me on the payments to my satisfaction - everything else about the Clinic was top…read morenotch!

My foster daughter wanted to try this place because she has a very real fear of needles. In her…read moreinitial exam they promised her she would be "out of it" so she could get her dental work done. This was not the case. They did administer the "laughing gas" but it didn't do anything to calm her down. Dr. Maggie Schaefer Gilpin then proceeded to tell my daughter that "she is too old to be acting this way". My daughter was very distraught and upset and the dentist refused to talk to me about the situation. Since that appointment I have tried calling the office twice to get a school excuse for her absence that day. The first time I asked that it be emailed, the second time I asked it be faxed. I STILL haven't received anything. I highly recommend looking anywhere else.

Yelp came through again!!!…read more Things don't always go as planned while in vacation. Last night while in Lexington, Kentucky at 11:30 pm my boyfriend's crown popped out. I yelped "emergency dental" and saw the post from a patient who had an emergency and was also on vacation. So, while on the road heading to Springfield, at 7:40 this morning we called Dr. Capati's after hours number and told him what happened. He said to call his staff at 8:00 and we did; they were able to squeeze in Stephen at 2:50 pm. The staff texted him a link for dental information (ie name, address, issues, etc) and by the time we arrived, everything was taken care of. He was done within 45 minutes and he said the tooth feels great. He's extremely happy and gives high praise to the staff and doctor.

Be careful if you are a new patient! They do not do annual cleaning for the patient, instead they…read moredo first time visit cleaning which your insurance usually will not cover it 100%. I have made the call to do annual cleaning but it ended up be another "advanced" cleaning, named as: first time visit cleaning. This cleaning might be needed if you have not do your dental appt for more than 5-10 years, but for most ppl with insurance covered, we do cleaning annually, this advanced check make no sense, especially the dental trying to play the game to not mentioning specifically that they are doing a cleaning that will not be covered by insurance completely. So remember to ask clearly before they give you anything to sign!

I just did a review and everything positive. I love my dentist Dr Twan. Very knowledgeable…read moreextremely patient and smart.

Even though there were probably fifteen or more dental practices closer, I'm glad I chose Dr…read more Jones' office. He and his staff were professional and very friendly. Everything was explained in detail ahead of time which put my mind at ease. I would highly recommend this practice for all you dental needs.