1. Gailey Eye Clinic

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Springfield, IL

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Gailey Eye Clinic

2.6 (9 reviews)
Closed • 8:00 am - 5:00 pm

Services - Gailey Eye Clinic

Eye exams

Eye surgery

Laser vision correction

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5 months ago

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9 months ago

Was told when I made my appointment my insurance covered? Everything then got a bill for $45, total scam

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9 months ago

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2 years ago

Amazing! Staff was wonderful and Dr O was amazing! Very thorough! So happy I was able to get in very quick and taken wonderful care of!

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8 years ago

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9 years ago

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5 years ago

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8 years ago

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4 years ago

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Springfield Clinic - Springfield Clinic Main Campus West

Springfield Clinic

2.0(56 reviews)
3.6 mi

First- in every health organization you will find good and awful care givers. They certainly have…read moremore good providers than bad. However communications here are very poor between patient and doctors. Recently the clinic asked all patients to sign up with an online system that requires one to verify all information including past residences, car buys, and current debt. I wasn't willing to do that, and therefore is causing a horrible experience trying to call in for prescription refills and visits. It's a bigger cluster "F" if you need to talk to a nurse. I was called back 2 months later from a neurologist's office because they didn't have enough staff (even worse as of Mar 24). **If you are looking for job, BEWARE of 2nd floor supervisor "Valerie" in procedures- I caught her reviewing a newbie's absences in front of patients and other employees and had decided to "talk" to HR. Lincoln, Il office has a very hostile nurse and doctor problem, in which patients are being fired.

As a disabled veteran, I sought care at Springfield Clinic Urgent Care because the VA could not…read moreprovide an appointment soon enough. The check-in process was excellent--I was registered and placed in an exam room before I could even finish my paperwork. I first explained my symptoms, injuries, and what caused them to the physician assistant. A few minutes later, Dr. Campbell entered and asked me to repeat everything I had just explained. After listening to my account, I was stunned when Dr. Campbell told me she would not document how or where my injuries occurred in my medical record. I repeated her statement back to make sure I understood correctly, genuinely surprised by what I was hearing. When I asked if she considered my explanation to be hearsay, she answered, "Yes." I was taken aback. Before leaving, I asked one final question: "Do you think I'm lying to you?" She did not respond, which only added to my disbelief. For context, I had recently been arrested following a minor physical altercation, and I believe my injuries occurred while I was in the custody of Springfield law enforcement and the Sangamon County Sheriff's Office. Regardless of the circumstances, I expected my physician to accurately document the history I provided, even if it was clearly identified as my reported account. Instead, I left shocked that such a critical part of my medical history was dismissed outright rather than recorded. While the staff was prompt and courteous at first, my interaction with Dr. Campbell left me with the firm belief that Springfield Clinic Urgent Care medical professionals do not care about disabled veterans. They also banned me from ever returning because I asked to speak to someone about Dr Campbell's overt disrespect while saying I've never experienced such disrespect like that as a military veteran.

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Springfield Clinic - Springfield Clinic Main Campus East

Springfield Clinic Main Campus East

Springfield Clinic
Springfield Clinic

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Gailey Eye Clinic - optometrists - Updated November 2026

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