This is the best place in Springfield to get glasses hands down!…read more Every time I go here they provide exceptional service. Chuck and Angela are kind, understanding, and have a wonderful knowledge of the product they're selling. I bought 2 pairs of glasses there for a very reasonable price. They have a promotion where you can buy 1 complete pair and get the second pairs free. I shopped around and this was by far the best price in town with the best service to boot. Stop in and see Chuck and Angela today!

Terrible customer service. I went in for a yearly eye exam and contacts. They sajd they wanted to…read moredo a procedure to check my eyes and bill my medical insurance also. I left with no prescription or contacts. I do not recommend ​

Bergh White Opticians is a one stop shop for all of your eye care needs. They have the best…read moredoctors, an eye glass section that is our of this world and the most friendly and considerate staff. If you are in the market for a new eye doctor or just want to get some smoking hot spectacles, then look no further than Bergh White Opticians... a family owned and operated business that will welcome you to the family! Shirley J., Jerome, IL

Superb customer service. The only place I will ever go for eye care. Great selection of frames to…read morechoose from. They are very good at what they do and it is very apparent that they LOVE what they do! They have been a staple in Springfield, Illinois for many many years and that says it all for me. I have been 100% satisfied every single time I go. Karen Rhodes

Easy online checkin; didn't have to wait long in waiting room. Technician seemed to know her stuff,…read moretests were painless. Dr Hill is amazing; very personable and knowledgeable. If I had a negative it would be the costs. Glasses are very expensive but then what isn't these days.

My family has been taken care of by Dr Hill for more than 4 generations!! We always receive quality…read morecare from Dr Hill. I appreciate his vast knowledge and his very kind attitude. The staff are all very nice and very competent! My family would highly endorse this practice!

I wouldn't go anywhere else! Dr. Henderson and staff are wonderful. Always thorough, answers all…read morequestions, works with you on various option decisions.

With four family members in glasses and going to several different optometrists over the years, we…read morehave found a new provider to keep with Henderson. They don't try to push a "special eye health exam" which of course is not covered by insurance but instead tell you about your health as part of the service. The doctors and staff were friendly and helpful. The lady who actually ordered our final glasses was very knowledgeable and even knew our insurance benefits without us reminding her like other places. Will definitely be repeat patients!

Today from check-in (Monica) to check-out (Alex) all staff at VisionPoint were extremely helpful…read moreand professional. Dr. Maganti is very kind and caring. Ginger, my technician, was exceptional. She went above and beyond to thoroughly explain everything being done and why. I highly recommend VisionPoint.

I've been coming here for 8 years. They're extremely professional, kind, friendly, and informative…read more The place is high class. The best of the best throughout. The prices are high, but the service is top notch.

Mara was fantastic with the technical stuff before I saw the doctor. Listened to all of my concerns…read moreand explained things so I understood. She put me at ease. Dr. Oberreiter is very knowledgeable and helped me understand the big picture. In this season of life, my eyes have been impacted by lack of sleep and general overall health. Dr. Oberreiter took time to explain things for the future and how I can help myself now. Everyone in the office handles themselves politely and professionally. Very good experience for myself and our young adult children!

Was told when I made my appointment my insurance covered? Everything then got a bill for $45, total…read morescam

Definitely had a great experience with Lens Craters of Springfield, Illinois.. after my yearly eye…read moreexamination.. Riley was very helpful and professional during my frame selection.. as a added bonus.. she was complimentary on my frame choice... thanks again Riley Rooster (Uncrustable)..lol

I went in to see about having lenses replaced in a pair of existing glasses. I walked in and a…read morewoman greeted me. I'm assuming she was in some type of management position because she appeared to be training the woman sitting next to her. I said I'm wanting to see about having the lenses replaced in these glasses. First of all, she looked at me like I had two heads and then said, for a warranty. I said no, just to have them replaced, my insurance will pay for lenses but not frames. She took the glasses from me and looked at them for a minute and twisted them a bit and then told me she "would say no". She didn't trust the integrity of the glasses that when the lenses were popped out they wouldn't break. That may be, though I have serious doubts. However, she seemed much more interested in what she was doing on the computer. She was also very dismissive about the entire idea of replacing the lenses. There are plenty of other places to buy glasses that aren't Lens Crafters or one of their many subsidiaries.

the last 4 sets of lenses my husband and I had were faulty. We only use the lease cleaner and…read morewipes they give us. My husband's were so badly scratched he had hard time seeing through them. He was told not to use the blue cloth they provide as they can scratch them. Fine time to tell us after he went through 4 sets of lenses and 1 set we had to pay out of pocket as they were not under warranty. My lenses were all scratchy and they said i was too close to heat source. I was not, then they told me they were faulty lenses. I did not have warranty so they would not replace. I had to buy new lenses. Will not be buying glasses or doing business with Vision Care Associates any longer.

Buy your new frames elsewhere and Vision Care puts your lenses in but refuse to adjust them. Why?…read moreBecause your new frames are brittle, you're told. I am not the only one this happened to.

I accidentally bent the frames of my only pair of glasses today. I thought they were ruined. I…read moremanaged to pop the right lens back in and the left arm was barely hanging on. My first stop was an optical company which will remain nameless, (near Lowes). They were booked all the way out to April and they couldn't do anything with my frames. My next stop was Target Optical. I was helped immediately. I didn't get a chance to catch his name but his skills were phenomenal. All fixed up in no time and scheduled for appointment day after tomorrow to get a new prescription. Less than half of what it cost me to get my glasses elsewhere.

Had a confirmed 9 am appt. When I got there they said they did not have me on the schedule. Then…read moresaid I could come back at a later date. I showed them my confirmation. The lady acted helpless and had no clue what to do. Went down the street to Lens Crafters got right in. Spent $300 on a couple of pairs. Way to go Target. Money out your pocket. Didn't even try to fix it. Just went on with their day.