I like to shop here. It is one of my favorite stores in San Francisco. I like it mostly because first, it does not have branches in other states so I don't need to worry that I will run into someone who wears the same clothes I got, second, they carry some very elegantly made items.
I bought a leather and see through sheer combined long jacket. It is so very beautiful. It was made by hand in Turkey. No matter how much money you had, you cannot purchase an item like that anywhere else except here whether you go to Saks or barneys, it's the same. So that is why I like this store. By the way, the leather and sheer jacket was $675! It is beautiful, but has no benefit when it comes to warmth etc, just for looks. But you need an item like that in your closet and you can buy such items only here.
Choices: like I said, they have some good items. However, some of the items are way too directed to old folks. I am only in my 20s and most items they have are just not trendy and not for the young. I understand that it may have a lot to do with the purchasing power of their customers and maybe the average age of their customers are older in order to be able to afford the items they sell. I wish they expand on their collection for young people though.
Service: I wish they stop hiring people who cannot speak English too well. And they are on the pushy side and I don't like it. I will buy things I like no matter what others say even if it was hideous or I will not be swayed just because you wanna sell. Also, I didn't like how that girl kept following me. Leave me ALONE! If I can afford a $7000 bag, $500 sandals, I am not gonna steal a mere $100 shirt! Made me so uncomfortable. If you wanna help and serve me, do a better job than being creepy and watching me like I was about to steal something. And if you cannot tell the brands or its approximate value, you should not be working in a somewhat upscale shop like this.
They used to have a better service 3 months ago. But the new sales girl is just weird and made me feel unwelcome. I do not think I will go there anytime soon.
I am giving 3 stars for some beautiful items you can buy only there and its convenient location and former quality of service, but not the current one. read more