Absolutely incredible customer service and product knowledge. This is how business should be done …read more We were helped by Jake and he was so patient and knowledgeable. He showed us all the options and did digital 3D foot scan for my daughter and suggested the top 3 shows that would help her with overpronation . She is so happy with the final choice as it has the perfect combination of support of the arch and cushioning for comfort. We got the NB 860 v14. They have a great selection of colors , sizes and styles . Highly recommended and 5 to Jake for exceptional customer service . Thank you Jake!

Bought a pair of OnClouds and the associate handed me the shoe from the display and didn't offer a…read morediscount or any kind of explanation. I should have just bought a new pair from the OnCloud website instead of 'sharing' the shoe. If anyone is offered the shoe from the display, it should be an automatic 10% off at least. I don't want other people's foot sweat in my shoes. No offence of course.

Love the place! We've bought lamps, dining room chairs, cabinets and some china.Absolutely…read moredelightful!

Such great finds at great prices. It's really fun to check out each of the locations in Hamilton,…read moreOakville and Aurora. I have found such great treasures from a little glass dish to artwork and mirrors to my husband's new favourite chair. Love The Millionaire's Daughter!

This place has many nice brands that are hard to find in other stores around Burlington. The staff…read moreis always sweet and patient and really know their stuff! The store is always clean and well-organized, and if you're just browsing and don't need help the staff will leave you alone to shop - no annoying, overly aggressive sales people. I love that they've added in Jeff's Guy Shop too, so my boyfriend is less annoyed with my shopping. It is a bit pricey though. It's also in a great location right downtown, so you can stop in on your way down to, or back from, the lake. I stop by Joelle's every time I visit my parents in Burlington in summer.

I love this shop. Merchandise is always changing, a nice mix of trendy and classic styles of…read moreclothing, shoes and accessories. Staff are helpful without being too pushy. Count on finding something you must have each time you stop in. Their buyers have the best jobs, it's the kind of place I would like to own.

So bad I don't know where to begin. Not recommended for buying or selling. I have tried three times…read moreto sell very clean, excellent condition, fashionable items including designer, and they have literally rejected everything each time after making me wait 45 minutes. In that time I browse the store, and their stock is often worn, dirty, and in poor condition with odd pricing. A ripped canvas pouch is $11 while a leather coat with genuine fur trim is $30? And yet my brand name and designer items are rejected. I'm happy to tell anyone how bizarre this place has been, including the rude staff. Edit: they offered to buy one mint condition designer item for $150, which would have sold for $900 retail second-hand. I turned around and sold it to Oliver Jewelry the next day for $550. Seller beware!

This is a fun place to browse with a lot of clothing. But hit and miss whether I find anything I…read morelike. I give 4 stars for buying clothes and accessories. But 3 stars for selling- you really don't get much $ and I'm not sure it's worth the 30 min wait for them to go through your items, only to receive $8 and 75% of your items returned back to you. Suggestions for improvement would be faster sorting of items you drop off and bin inside or just outside the store to donate your remaining items they didn't buy ( if you so wish). Just make the process easier to sell and donate, so you feel like it's all settled when you leave the store and you didn't spend a large chunk of time for a small amount of $. Some prices are on the high side. Some are reasonable. I enjoy looking through different brands and labels in the same store. I end up seeing things I don't usually because I'm boring and tend to shop at the same retail locations. It gets me out of my fashion box! Service is friendly. No issues there. Sometimes there is a wait for a change room. But nothing too crazy. The space between racks is narrow. Shopping with a stroller is challenging as it's hard for other shoppers to get past you

Thank you to Lucy's. Very impressed with your alteration work. My long black…read moreskirt now fits perfectly and is ready for the holiday season. Also thank you for putting sleeves on a pretty sleeveless dress and making it more wearable. I highly recommend Lucy's for their expertise and workmanship. Barbara

If I could give a 0 rating I would. The most unprofessional and rude experience I have ever…read moreencountered by a small business. This is saying a lot from me as my family ran their own business for 35 years, and both my in-laws have their own business, one is in retail and has been in business for 40 years. Never would anyone in my family ever treat a person the way I was treated. I came to look at prom dresses for my niece. The door was locked and there was a sign that said "ring bell". I waited a good 5minutes before someone popped out of the curtains from the back. She gave me an annoyed look and asked how she could help me. I said I just wanted to look at dresses for my nieces prom. She reluctantly let me in but had to make sure to mention that she normally has times for mother of the bride and proms, and demanded I take my shoes off. I really don't know what the big deal is with shoes. I mean it's a dingy not vary clean store to begin with, if it had been raining or snowing outside I could understand taking off my shoes, but it was a nice day, my shoes weren't dirty. I was taken back and asked if there was a problem, again she glared at me with this annoyed look and she looked down at my shoes and said take your shoes off. At this point I said, no thanks...I'm going. She sarcastically said "okay by" and locked the door behind me. there are many ways this woman could have handled this situation differently. ..there could have been a sign on the door "by appointment only", or she could have greeted me at the door and said "I'm sorry we only do appointments or can you come back later between this and this time. I left the store so mad. I would never recommend this place.

Atrocious customer service. The owners are condescending, petty, and downright rude…read more After over a decade of shopping here, I will never ever set foot or spend a dime in there again as a result of going in with my child who was manhandled by one of the owners for giggling and dancing at seeing herself on "tv" (security camera monitor hanging above steps at entrance. I was in shock but touch my child again and you can be sure I will physically make you let go rather than use my words.

I'd arranged by phone to bring clothing to this consignment store. I'd shopped there years ago, and…read morewe are downsizing. It's the first time I'd thought to take anything over there. On the phone, I was told to bring up to 15 items: "the best clothes you have for consignment." Now, I have some beautiful, expensive items that I'd worn just a few times before becoming seriously ill. I'd had 4 surgeries and many meds, which made me gain 2 sizes, and which I cannot seem to lose. So, I thought these clothes would be great for other women who are size 4 to 6 - designer pants, jackets, a dress and sweaters. When I arrived today, they barely said hello. Instead, two staff began pulling clothes out of the bag and talking about them without including me in the conversation. One walked off, and the other put some clothes aside, saying "we don't take office wear, and we don't take party clothes." (These pieces could variously be worn to a restaurant, a party, a corporate event, a premier, etc.) I pointed out that the pants she was actually holding were not office wear, but rather, with the detail down each side, were more for social outings. She said again that they don't take office or party wear. I suggested they tell people on the phone what they do accept, because I wasn't informed about what they don't look for. I said it would be better for people to know, and that I had other things I could have brought instead, if I'd known. She shrugged and said "Well, that's the way it is. Too bad." which I thought was incredibly impolite. If she'd said she was sorry, and that she wished I'd been informed on the phone, then all would have been fine with me. But she didn't, and so again I said I thought they needed to think about the fact that people need to have details of what kind of items they want. This woman shrugged again and smirked, and began stuffing all my things back in to my bag, saying "Just forget it, I'm not looking at anything." Now, I believe I had a right to suggest they let people know before they drag stuff all the way over there - I'd ironed everything and carefully folded it all, and this store wasted my time. They have no consideration for the people that bring things in. I will never go there again, but I feel I should warn folks about this place. They treat you like you're part of a conveyor belt, not like a fellow human being all all.

Top drawer seller, absolutely trustworthy and with value priced product…read more Recommended. Owner is a classic gentleman

From the owner: We offer the highest quality of rugs, way below the industry average. We are able to do this due to…read moreour 20+ years of first-hand connections with the artisans! We also offer authentic and pure Lapis Lazuli, from Afghanistan.

Katherine the store manager made me feel welcome and my business appreciated. I needed new…read moreessentials that will last me for a while. The store is small but everything was so pretty and...hella expensive. Intimidating. Katherine helped me out and she knew what looked good and fit my shape. I sensed that she really cared and was not pushy. I can tell that she is happy with her job. I walked out with six new sets since they had a really good Black Friday Sale (40% off everything, 50% off if you bought six items). Very happy with my purchase. Will be coming back for more.