I'd arranged by phone to bring clothing to this consignment store. I'd shopped there years ago, and…read morewe are downsizing. It's the first time I'd thought to take anything over there. On the phone, I was told to bring up to 15 items: "the best clothes you have for consignment." Now, I have some beautiful, expensive items that I'd worn just a few times before becoming seriously ill. I'd had 4 surgeries and many meds, which made me gain 2 sizes, and which I cannot seem to lose. So, I thought these clothes would be great for other women who are size 4 to 6 - designer pants, jackets, a dress and sweaters. When I arrived today, they barely said hello. Instead, two staff began pulling clothes out of the bag and talking about them without including me in the conversation. One walked off, and the other put some clothes aside, saying "we don't take office wear, and we don't take party clothes." (These pieces could variously be worn to a restaurant, a party, a corporate event, a premier, etc.) I pointed out that the pants she was actually holding were not office wear, but rather, with the detail down each side, were more for social outings. She said again that they don't take office or party wear. I suggested they tell people on the phone what they do accept, because I wasn't informed about what they don't look for. I said it would be better for people to know, and that I had other things I could have brought instead, if I'd known. She shrugged and said "Well, that's the way it is. Too bad." which I thought was incredibly impolite. If she'd said she was sorry, and that she wished I'd been informed on the phone, then all would have been fine with me. But she didn't, and so again I said I thought they needed to think about the fact that people need to have details of what kind of items they want. This woman shrugged again and smirked, and began stuffing all my things back in to my bag, saying "Just forget it, I'm not looking at anything." Now, I believe I had a right to suggest they let people know before they drag stuff all the way over there - I'd ironed everything and carefully folded it all, and this store wasted my time. They have no consideration for the people that bring things in. I will never go there again, but I feel I should warn folks about this place. They treat you like you're part of a conveyor belt, not like a fellow human being all all.
