I had a great first time experience…read more I spoke to Alexis on the phone a couple times and she was really fast, efficient, and friendly. Connor, the vet tech, followed suit, and was really great. What really stood out is that we got in quickly and we were given a balanced approach to treatment. Dr. Rob walked me through his treatment rationale. We had a real discussion about the best course of treatment instead of the typical take-it-or-leave-it approach you get at most facilities. It's hard to find vets who collaborate with you as a member of the treatment team instead of copy-pasting a protocol and sending you on your way. The pricing was fair as well. I really appreciated the care and attention we got. Been to a lot of vets, this one stood out.

We have had such a positive experience with Dr. Rob. He always takes the time to speak with us,…read moreaddress our concerns, and answer all of our questions thoroughly. Unlike some of our experiences with other veterinarians in Austin, we never feel rushed. We truly appreciate the care and attention he gives to both us and our cat Reishi. Dr. Rob performed oral surgery to remove several of Reishi's teeth. It was the first major surgery we had experienced with her. He was extremely patient with our questions, took wonderful care of her, and guided us through the entire process. Reishi healed very quickly and had no postoperative complications, which we were especially grateful for after hearing about friends whose pets experienced infections and other issues following similar procedures elsewhere. Recently, Reishi had a cancer scare after an alarming initial assessment at an emergency vet. We were quite stressed. When we brought her to see Dr. Rob, he first acknowledged what we had been through and made us feel heard and cared for before discussing the next steps. He even emailed us with test results and next steps while he was on a family vacation, which showed us how deeply he cares about his patients. Fortunately, further testing showed that Reishi did not have cancer. Going through such a stressful experience felt much more manageable knowing that Reishi was under Dr. Rob's care. He is compassionate, patient, knowledgeable, and genuinely invested in both his patients and their families. Unfortunately, we are moving out of state and will have to find a new veterinarian. We truly hope we can find a clinic as wonderful as ATX Animal Clinic. It is the best veterinary clinic we have ever had, and we are incredibly grateful to Dr. Rob and the entire team.

The team was patient and compassionate with my anxious pup. They thoroughly examined her and…read moresuggested a treatment plan that fit my budget.

Dr. Stacy Mozisek and Yessica are amazing. Empathetic, took their time, were thorough and made both…read moremy cat and me feel comfortable. The location is great with parking access and validation. The app is phenomenal and easy to use and they are quick to respond when you have questions. Overall great service.

There are no words to adequately describe how difficult it is to say goodbye to a beloved pet who…read morehas been part of your family for nearly 15 years. But I cannot say enough wonderful things about Dr. Maggie and her team at Compassionate Pet Vet. From the moment they arrived at our home to help us say goodbye to our sweet Chloe, they showed an incredible amount of kindness, patience, and compassion. Dr. Maggie was so gentle and respectful of what we were going through. She took the time to explain every step of the process, what to expect, and made sure we felt comfortable and never rushed. What could have been an even more heartbreaking experience was made a little easier because of the genuine care and compassion they showed, not only to Chloe but to our entire family. They understood that this wasn't simply a pet we were saying goodbye to, but a cherished member of our family. While nothing can take away the sadness of losing Chloe, I am incredibly grateful that her final moments were peaceful, surrounded by love, in the comfort of her own home. If you ever find yourself facing this incredibly difficult decision, please know that you and your beloved pet will be in the most caring and compassionate hands with Dr. Maggie and her team. I cannot recommend Compassionate Pet Vet highly enough. Thank you, Dr. Maggie, for helping us give Chloe the peaceful and dignified goodbye she deserved.

In one of the most difficult times Compassionate Pet Vet absolutely went above and beyond…read more Responding in a timely manner, making scheduling easy, frequent communication and excellent bedside manner with the staff. I will recommend them over and over again

Love this vet office. Preventative care only. Vaccinated and out the door with heartworm prevention…read morefor under $100! I admit I have been putting off preventative care for my fur babies because of the steep cost of annual visits. Emancipet is a great price but the crowded waiting room can be stressful for sensitive animals. Prickly Pear has the great price and easy availability. We will be back for all our preventative stuff!

Super efficient and easy and not to mention cost effective…read more No complicated booking, easy simple Thank you folks so much

We love that he is patient, both with the dog, with her condition and with us. He does not jump…read moreinto conclusions until he has enough data. Our dog was sentenced to the unmentionable r/bridge in 2020 and with his patience and thoughtful approach we got her back when her previous vet could only say... "I dont know usually these cases are terminal". We love that he approaches our anxious dog with kindness and allowing her to get used to his presence before he starts testing and drawing blood. WE RECOMMEND HIM WHOLEHEARTEDLY.

Our two cats have always had issues going to the vet, requiring us to separate them for a day or…read moretwo after the visit due to behavioral/territorial issues. Dr. Bendall's housecall practice has completely resolved this! After our housecall, both cats returned to normal behavior immediately, eliminating all of the behavioral issues we've experienced in the past. Dr. Bendall and his team were extremely professional and made the entire experience painless for us and our cats alike. Would recommend this service to anyone who has any issues with taking your animals to the vet.

My lifeline woke up in distress. I was a wreck. A friend took me to her Vet, Austin Vet Hospital. I…read morecannot recommend them enough. They took him in, sedated him, and fixed him. They rang to give me detailed notes on everything they did, and hiw he was doing. That we could pick him up in 2 hours. The next day, they rang to check up on him. Sigh

I cannot believe I was able to get in to see a vet within a day of calling. My cat had been shaking…read moreher head due to a yeast infection in both ears. Liquid was coming from somewhere. I got in the next day. Well, I was given an appt. but I couldn't get my cat into her carrier. They were graceful and gave me an appt. the next day. When trying to put my cat in the carrier after the visit, it took 2 technicians over 15 minutes. I think they understood why I couldn't make my first appointment. The technicians were great and Dr. DeCiero was the most thorough veterinarian I have ever seen. Although I understand how expensive it is to take care of our animals, I was shocked at how steep the prices were for simple things like putting an otoscope in my cat's ears. However, they are EXTRAORDINARILY transparent about the cost of treatment as the visit begins and progresses. The treatment of the infection made sense for the price but the overhead costs were wild. However, the convenience and the health of my cat comes first. I will be back but I hope it's not any time soon!

I was a Walk-in with my Pomeranian, Louie. He and I were on a walk and his paw was having trouble,…read moreso I carried him over to AUVC and asked for help. They immediately helped, offered an appointment within 20 minutes even though we were first time customers and helped us out. They were friendly, professional and patient and listened to learn more about the challenges that he was having. I trust they will be just as open to help you as they were me and Louie.

My cat was recently diagnosed (at a different vet) with a somewhat rare parasite (Tritrichomonas),…read moreand I was having a hard time finding a vet I felt confident in. My usual vet, who we have been seeing since adopting the cat almost 2 years ago, rudely dismissed my concerns over the phone and insisted that I needed to pay an $80 office visit fee just to get an answer to my question over the phone (the question was "What does the PCR panel test for?"). I started calling every other vet in Austin to find a clinic that has experience with Tritrichomonas and that I felt comfortable with. Several clinics admitted that they did not know what the parasite was or had never treated it before. Another lied and said "oh, that is super easy to treat and really common and straightforward!" which I knew was not accurate from the empirical literature online. I finally found Austin Urban Vet and the experience we have had so far has genuinely been night and day different from pervious clinics. From the very first call, the AUV team was empathetic to our situation, VERY transparent about pricing (they provided it in writing), and explicitly clear about which PCR diagnostic panel they use at AUV and exactly what it tests for. They were open and honest about their experience with Tritrichomonas and I immediately felt at ease and confident in the care that they could provide my cat. After chatting with my partner about my findings from calling almost every vet in Austin, we both agreed Austin Urban Vet was the best one to move forward with, so we made an appointment. Right off the bat, I was happy to find that AUV has a private parking lot (for free!). I headed inside with my cat and the team at the front desk was so kind and helpful. They quickly checked me in and invited me to grab a bottle of water or make myself a cup of coffee as I waited for the tech to take us into the room. We waited for maybe ~5 minutes before the tech took us to the exam room, where she scanned my cat for her microchip, weighed her, and asked questions about the presenting problem, history, etc. Dr. Helen was who attended us for the exam itself, and she was so kind and thorough. I really felt that she was providing genuine feedback, and she was honest about her experience with this parasite. She was transparent about the treatment plan and let me know her general thoughts (Ie., "If she is still positive, we will do X. If she is negative, we can try Y.") We are now waiting for the PCR results, but so far, I am so happy with our experience and feel confident that Dr. Helen will provide us with the best care possible.

Went to the Norwood location. Took my girl for her yearly shots. Place is reasonably priced but the…read moregirls working there need better customer service training. Some are not friendly and are not professional. They seem like they don't care much about the people waiting in line. Too bossy and told to make a line by the door in the sun. Most people don't care to listen but get in the shade as I did and we all knew our spot in line. The place is ok but the staff needs better customer PR training

They always listen to what we have to say, take our concerns seriously. Help in every way they…read morepossibly can. Their services have gone above and beyond each time we have been there. They also are very considerate to us as an owner to our pet and have all of us in mind- we know how overwhelmed and how much they take on a daily basis so we understand that there will always be a wait and there will sometimes be other things that come up- but it always comes from a good heart and a great mission in mind. They have great low cost options to help you and your pet every time. But be willing to wait your turn for this great place for you and your pets.

My elderly dog has been treated so carefully and well by the vets and staff at Bluebonnet. They are…read moreexceptionally kind and thoughtful and seem intelligent and well trained. I am so grateful for them and recommend them highly. Thank you, Bluebonnet Animal Hospital!! Sandra Hamilton, mom of Roxy

Bad experience before it even started. I had to contact my previous vet about 3 times to get the…read moreinformation they needed so the front desk at bluebonnet could attempt to get the records. My battery died in my car called in and said if I can make it 10 minutes past the appointment they would accept me coming in. I arrived 12 minutes past and they turned me away. Bought a home behind this location and was going to be a long-term customer. Won't be recommending to friends in the area.

I was a bit nervous to find a good vet for my 10 year old cat, she hasn't had a visit in years and…read moreI have no record of her last visit but South Park Animal Hospital didn't have a problem with that at all. I made an appointment super quick and easy over the phone and they got me in as soon as the very next day, they have a 15 minute grace period which was super helpful because I got stuck in traffic, once I arrived staff were very quick to help me and I had almost no wait time. They quickly assessed my cat, Penny, and discussed options to help with her fleas, staff were very nice and friendly and treated Penny with such good care, they gave her a rabies vaccine and helped me find a solution for her flea problem very fast. Overall very professional establishment and I would 100% recommend this place for anyone looking to get their pets treated or just checked up, I will definitely be going here from now on.

I was a client for about 1 year. I Would NOT recommend this vet for anything emergent. I had my cat…read moreingest string and when i called the soonest they could "fit me in" was 5 days from the date of calling. They are not an emergency practice but thats an unacceptable delay in care for something with that risk profile. I question the competency of the entire clinical team. On more standard visits they consistently seemed disorganized and not on the same page about care for my cats. When one cat was suspected to have a chicken allergy all 4 recommendations for food they made had chicken in the ingredients. I will never take my cats there again.