I was a patient with this practice for several years and was happy with the care I received. Then COVID hit. Shortly after COVID my husband was injured on duty. The next few years were filled with specialists visits, following ambulances to the ER, watching my husband life flighted into the trauma center, ect. There wasn't any time for dental visits. Recently, I lost my husband. He did not survive his injuries.
On Feb. 21, 2024 I called Bara Dental for an appointment because, on top of everything, else I had just broken a tooth. They advised since it had been a few years since I had been seen, they would have to establish me as a new patient. No appointment until June. I shared about my husband, apparently that and my situation with a new injury didn't matter to them. They wouldn't budge. I also had to endure them justifying this abusive and negligent treatment as they made false claims that I cancelled appointments and was never happy there anyway. Then I was hung up on. One could reason that if I had not been happy with their past service I wouldn't have stayed with that practice. I would have found another dentist.
I called a new dentist and explained my situation. They got me in right away. read more