Ordered my alternator for my 2002 F150 Ford, 5.4L engine, on- line…read more I wanted a rebuilt, OEM Motorcraft alternator, and no garbage from China. I couldn't get an OEM rebuilt alternator from Ford. No longer carried for a 2002 F150. Autozone delivered in 2 days to my door step. Great service at a great price.

If I could give this place zero stars I would, worst customer service here nothing but a bunch of…read moreincompetent workers here that don't know what the hell they're doing. What happened to actual good workers that used to run this place. Avoid this location at all cost!!

Thank you to Carlos and Jeferson for their help today! I'm usually in a rush and having their help…read moresped things up for me. Always great customer service and shop is clean and organized!

Came in and asked for oil, Andrew was so helpful with giving me advice on when to change my oil and…read morehow European cars definitely need to be changed more often with the maintenance of the oil. He was super helpful and so kind! Thanks Andrew!

Service counter guy is good people Dillion is his name…read more Store has mostly what you would need today and circa 1980 Helpful I shall return for batteries

Came in to get a headlight bulb replacement. Yosseline was quick in getting the bulb and getting me…read moreassistance, thank you. Big thank you to Gabrielle for helping me. Definitely went above and beyond in helping me switch out a headlight on the Yaris. Definitely a hard to reach and not an easy switch. This location is always clean and organized! The staff is knowledgeable and helpful always !

Check Engine light was on. Their instrument indicated, "mass air flow sensor dirty". New ones…read morestart at $100 and up! Yikes! The associate said it's possible to clean the sensor. He showed me the two brands and recommended a can of: CRC's "Mass Air Flow Sensor Cleaner". I cleaned the sensor, and put it back. The "Check Engine" light is off and engine runs smoother! Cleaned two more cars and they run better, too! No $300 bill from the repair shop. 5 stars because their skill, equipment and advice helped me fix the problem. Thank you for the help and saving money, time, stress and energy! I

This Kragen's is actually now an O'Reilly's. I'm not sure what the difference is since they all…read moreseem to sell the same stuff, but I think it's gotten a bit more expensive since it became affiliated with O'Reilly's as of late. It's easy to find what you need, but hard to find someone to help you if you don't know what you need. They don't have a whole lot of staff here so if there are more than say ... 3 customers wanting a part "in the back," then you're out of luck. They usually run specials but run out of most items they run specials on because I guess... their specials are pretty good? Parking isn't too bad but getting out of the parking lot you will get mobbed by all these cars coming out of Lucky's and just rushing into the street.

Purchased a Land Rover on Stevens Creek and have enjoyed it for years without any issues. I'll be…read morelooking to buy another Land Rover real soon. Thank you!

I repaired my car with parts bought here. I was dealing with a gentleman whose name is David. He…read morewas professional and responded immediately to all my questions on the phone. He had all the auto parts shipped as promised, on time and in good condition. i recommend David, and will continue to business with here and with these folks. I had a great experience!

I'm super satisfied with the maintenance I received on my car. I got all 4 tires changed and an oil…read morechange. The staff was very attentive including the manager Mo! He's very detailed and knowledgeable of cars. The whole process was easy and in a timely matter. Will definitely be coming here again.

I came here for the first time with my husband to have some work done on his car. When we walked…read moreinto the store it looked clean and appeared very organized. The front desk staff were super nice and welcoming. They were able to give us pricing, availability and also an estimate on how long it would take to have the work done on the vehicle. We were also greeted by the store manager Moe. He was very knowledgeable and polite. We decided to proceed with the services and so we left the car and then sometime later we got a notification that our car was ready to be picked up. We came back to the store and they did a great job! We will definitely continue coming here moving forward for all our vehicle needs! Thank you to the staff at Pep Boys!

Went in for an oil change no appointment. They got it done in a couple hours I believe. I have no…read morereason to be dissatisfied with that. Mr. Bacon was friendly and showed me the quote up front. Not bad for a full synthetic oil change these days. Only remark is that they called me when it was done. I came to pick it up and the person who called me was Mr. Bacon and did not tell Mr. Bacon that I was called, making Mr. Bacon have to figure out what was going on. And when Mr. Bacon asked the tech if he called, the tech barely responded and ignored his other questions.

Scheduled an appointment just to check ac and was told you have to leave the car the whole day…read more Again. I cancelled. Not helpful at all. I'm sure by the reviews the next appointment will be the exact same experience

For Brian Santos -- I hope you become even more successful. Thank you…read more Honesty. Integrity. Skill. This message is for anyone who values character, peace of mind, and happiness. I'm not very knowledgeable about cars, so finding someone both honest and skillful matters to me. Speed Element was recommended by my friend Ronan, who said this is where "car guys" go. I'm not a car guy--but Ronan is. He drives a Nissan GT-R with full carbon fiber throughout. I don't fully understand what that entails, but I trust his judgment. If he trusts Speed Element, that carries weight. Brian handled all communication and coordination, and from my first message on Yelp, everything was clear and transparent. He broke down pricing and parts in a way that was easy to understand, answered my questions patiently, and never made me feel rushed or pressured. Before I even came into the shop, Brian was already helping me over text when my car had trouble starting. Instead of pushing a sale, he suggested trying a battery tender first. That said a lot. By profession, I'm a doctor in rehabilitation and sports medicine. Most people don't fully understand what's happening in their own bodies, which is why transparency and patience are essential when working with patients. I shared this with Brian, and he said he approaches his work the same way. That philosophy resonated with me. The team in the back handled the work--wheel balancing, an oil change, and a battery replacement--and Brian coordinated everything smoothly, even applying a discount. I had a vibration between 50-70 mph, and Brian took a test drive with me to confirm it was resolved before I paid. The garage is open, so you can see the work being done throughout the process. Another small but telling detail: Brian offered to secure my belongings from the car in a safe location. It reinforced that professionalism isn't only about technical skill--it's about consideration. It also helped that we're both Filipino-American, which made communication easier and the interaction more natural, though the quality of service stood on its own regardless. No hidden fees. No surprises. Full transparency. If these values matter to you, go see Brian at Speed Element.

If you own an evo and are in the Bay Area/ central coast this place is the go to shop. All the…read moreother mechanics I've gone to have no clue what they are doing. I feel safe coming here and they do great work on my car.

I had my car's lights converted to HID's many years ago, back when they still had that old, tiny…read morestore. They've been true to their word about the warranty being life time. They never give me problems replacing burnt out bulbs. Even after i moved out of California, I came back when i was on a visit trying to make a replacement and they still honored it even though I didn't have the car with me. I think Alan is the owner and he was the last one to help me. Thank you! -the guy with the white corolla :)

10 plus years later my light bulb went out. I called and this business continues to amaze me with…read morethe communication and service that they provide. I want you think the owner and the gentleman that helped me made me feel welcomed and their professionalism. They also honored their Groupon that I bought years ago. I'm thankful that my brother was able to buy me the Groupon for this and I would drive an hour to get here for them to help me. Now I feel safe being on the road in the evening when I get off of work and not have any concerns of getting pulled over by anyone.