Review long overdue. I've been going to TLS Auto Service for over 10 years, and Anthony, the owner,…read morehas worked on several of my vehicles over the years--including a 3rd gen 4Runner, 3rd gen Prius, and now my 5th gen 4Runner and 4th gen RAV4. I bring all my cars here for regular maintenance like oil changes, brake fluids, differential fluid and coolant fluids maintenance, brake pad and rotor replacements. They've also handled bigger repairs such as an axle seal leak, valve cover gasket leak, and fixing warped rotors. Everything has always been done right the first time. What really sets this place apart is that Anthony does most of the work himself, and after the job is done, you hear directly from him about what was done and why. He's very polite and easy to talk to, and you never feel like you're being ripped off. The quality is as good as--or better than--the dealership, using original Toyota parts, but without dealership prices. No middleman, no customer service rep--just straight answers from the person actually working on your car. He also documents major repairs with before-and-after photos and will even check in a day or two later to make sure everything's driving well. Most importantly, they're honest, reliable, and trustworthy. I've never had an issue in the 10+ years I've been coming here. If you're looking for a shop you can actually trust, I highly recommend TLS Auto Service.

I have been going to TLS auto service for years now. Anthony is an honest and experienced…read moretechnician/mechanic and really knows his craft. And his pricing is very reasonable too. If you own a Toyota, Lexus, or Scion... this is the mechanic you want to touch your car.

Best service! Very helpful and love this place. The owner is so kind and will do anything to help…read moreyou!

Very trustworthy and honest people. Did an oil change and tire rotation with them. They also let me…read moreknow that I may need an alignment for my tires. This isn't even a service they offer, they just saw that while rotating my tires.

I seriously don't understand how this place has so many good reviews. If you're planning anything…read morebeyond a basic oil change--RUN！！！！！！！This was a complete nightmare and waste of my time. I called and was quoted $675 total, parts and labor included. When I arrived, he said my car was "not what he expected" and needed to re-quote. After I left, he called and said the part from the dealer would cost $700, bringing the total to around $1,000. I told him I didn't need an OEM part and asked if I could bring my own--he said yes, and quoted $300 labor. That same evening (around 9PM), I texted him to say I'd bring the part the next day for repair. I wish he could see it next day . The next day, he told me he would not take responsibility for my car anymore because I "didn't call, didn't text, and didn't come back"--which is absurd because I did text him. I went to pick up the part myself, and here's the worst part: he said he couldn't repair my car anyway because he "lacked the tools to run a diagnostic," and referred me to a friend who charges even more. Why not say all this from the start? ？Why waste my time, let me leave my car there overnight, then back out with excuses? Completely unprofessional and unreliable.

Dai is awesome, I needed an oil change and he was there to help. My car was ready in 15min!…read more I would recommend him to anyone!

I had to car services done in the same day. One for me and one for my mom Talk about stress free!…read more Damn- the guys handled it so amazingly and hands down the best crew to chat with. Thanks for the amazing work and did not push anything on me and gave great advice. Will be back. Thanks team. Carla Leonhardt San Jose

For years I have enjoyed the excellent care and competence of Gene Brawn, recently retired. Sorry…read moreto see him go; but believe Phillip, his replacement, will be equally good to work with. Wouldn't take my vehicles anywhere else.!

Quick review as all I came in for was an oil change, but overall a greet auto shop! They seem…read morefairly new but they provide great service and I believe an introductory offer for a full diagnosis of your vehicle when you take it in. The process was pretty quick and the shop was very responsive and even though I did not elect to get additional work done, (I can do a lot of the regular maintenance stuff myself, really just wanted the diagnostic) I appreciated the constant updates on the work getting done, making it a very "stress-free" experience. Overall worth a visit as a first time customer and I'll be back for regular oil changes.

I have to say I have mixed experiences with my brake pad/rotor services... One of the new brake…read moresystem installed have had problems like constant grinding noise, reversely installed brake pad (yes i did not make this up) and brake pad that making clicking sound whenever I press brake for the 1st time after changing gear (this turns out to be the pad installed is a bit smaller in size and not tightly fitting into the system). I went back to the shop 3 times over the course of ~9 months, each time discovering some issues and replacing the pad/disk (this is where i felt good about the shop, everyone welcomed me back and did the diagnose and replacement for free). I end up relacing the two front pad/disk with another brand (zimmerman? that's what i heard) and resolved all issues. Maybe I just got unlucky, but I have to leave my honest and true experience which exhausts me over the last year (imagine every time you back out of your garage and hearing this "click" sound from your brake system, with a baby in a car. You natually worries about your safety).

While a nearby tire store wanted me to drop my car for hours to have a puncture looked at on a…read more*normal* day, De Anza Auto said, "Common over, it'll take about 10 mins." It turned out that the sidewall was punctured and not fixable, but they ordered the same tire and put on the spare for me (no charge). I came back in a few hours and it got done. This is old-school; the way things should be. Then you look around and see a fleet of high-end Mercedes, Audis, and BMWs. And they treated me well with a *Corolla*! This is a *good* auto shop.

I picked these guys from the Yelp reviews. I am not disappointed. I brought my 2013 Ford Explorer…read morein due to some transmission issues. They diagnosed the problem as well as pointed out a few more issues I didn't notice (all legit) Instead of quoting me to replace my transmission - they came up with a more affordable plan and will only consider replacing the transmission if necessary. I appreciate their approach especially with an older vehicle. Everything they told me was accurate and didn't try to squeeze me for unnecessary work.

Honest car repair shop is hard to find and I would highly recommend this auto shop…read more Had check engine light on and went to Chet's Auto Care for repairs. Even though Vu was single handed and getting multiple phone calls, Vu was still very patient in discussing repair options. Dropped off my car around 9:30am and got a call back around 2:30pm saying repair was completed. Instead of having a couple of sensors replaced (~$300), Vu said he had found and replaced a rat chewed cable connector (~$60) that resolved check engine light. He charged me for cable connector and honest labor, and car is running fine again. I know where I will be taking my car for any future repairs.

I had a strange experience here…read more My 2018 Honda Accord started acting up, occasionally misfiring, so I brought the vehicle in. Because it was intermittent, and not occurring when the vehicle was at the shop, they said they couldn't find anything and gave it back to me. The next day, it started acting up again, but worse with warning lights lighting up all over the dashboard, so I brought the car back. This time they were able to determine that the number three cylinder had misfired, they removed the spark plug and coil and replaced them. The car seemed to be fine... for a day. And the same symptoms returned. I take the car back to the shop, a mechanic, who was talking to his girlfriend the whole time on the phone, was assigned to look at it. He's there for at least 25 minutes, trying to figure out what's wrong and continue a conversation with his lady friend. They determine that it's the number three cylinder again and they remove the spark plug and show it to me. And there is damage to the spark plug, evidence of corrosion. So they take a scope, look down into the engine and come back with the bad news... Broken head gasket. $3500 to replace. The owner of the shop recommended not to replace it because the engines were faulty to begin with on that particular model. My question is this: if a replacement spark plug was able to be corroded within a day, wasn't the original spark plug they took out on the number three cylinder also corroded? Why didn't they test for water leakage then? Seems to me they wanted to make $700 very quickly, even though they knew probably the whole time it was a head gasket issue. That's why I question the ethics of this place. And I will not take my new car there for repair.

Quick, reasonably priced and reliable service. The only repair shop in years that I've bothered…read morereturning to for future work. They don't price gouge and favor customer retention over short-term profit. I usually just text them a list of what I need like oil change with OW-16, tire servicing, other standard maintenance and examination. Then I just drop off the car, and done. Instruction followed and never any attempts at expensive surprise issues.

I called K&S Complete Auto Repair ahead of an upcoming road trip and was assured they could take…read morecare of both an oil change and a tail light repair--"no problem, just bring in your car." Based on that promise, I proceeded with the service. When I returned to pick up my vehicle, I was surprised by the unusually low total and asked about the tail light. Only then was I told that the repair hadn't been completed and I would need to come back the following week. I do not have the ability to return due to my travel schedule, which I clearly communicated from the start. The issue is not that the work wasn't done--it's that I was led to believe it would be. Had they been upfront about their capacity, I would have gone elsewhere to avoid being put in this stressful situation right before a long drive. Extremely disappointed with the lack of transparency and reliability. I would not return based on this experience.

Richard knows his stuff and gave out good information and guidance even prior to working on the…read morecar. He wasn't concerned with just getting paid for a big ticket jobs. Would work with him in the future.

Didn't do work with Rich (my issue wasn't something he worked on) but he responded quickly and…read morefollowed up on my message. I'll work with him in future if needed hopefully.

My husband called in advance and the person over the phone knew what my husband was talking about…read more They gave him a decent quote for AC recharge and asked my husband to come in. Upon arrival, my husband and I were greeted properly and helped right away. The owner gave us a place to sit while we waited for my husband's AC to get recharged. The shop is small but MIGHTY. Two kind and hardworking employees were servicing cars. The owner seemed honest and attentive by making sure we had the best customer service. Highly recommend this place. Don't waste your time and money anywhere else. We truly appreciate the care that was provided! Thank you Mo!

An extra star due to good communication and response time. brought in my car due to stalling,…read moreprovided all the repair steps it already had with new replacement parts and sensors. Timed 45mins they took for diagnostic. Upon car pickup, technician says bad engine, can't be fixed, better to buy a car. I asked what tests and steps did you do for the results? He said there's smoke from the oil cap. Was hopefully for a diagnostic sheet of what steps were taken, tests performed, but the only comment on the form was "bad engine", felt like no attention to details nor the effort in providing good service