Wow, where should I start? Okay, my brother's Jaguar needed parts we ordered them and they finally came in.... some days later. Now all was ordered for a 2000 XJR. what came in was for a XJ8, they could not get the correct parts and had to go to Motor Cars to order them. It also took a long time to get the money re-credited to his account.
Then with my 2003 VW Jetta GLI. I needed a belt tensioner. I must have spent close to a day there waiting. Out of boredom I decided to walk around. Finally it came in. It was also paid for as well. What do you think yes the wrong one this was for an earlier model which did not fit mine. Took them to the car since they did not believe me and then convinced. It also took days to get the money back. So, I am back at the dealerships buying parts. read more