I had a great experience at Baolicious! Food was good, vibe was great, and the service was excellent. The space was clean and is great for families. The food came out quick and tasted authentic. I had an overall great experience here and I would definitely recommend this place! read more

Baolicious - Pan Asian Near Me - Morgan Hill, California

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We went as a walk in and they were able to seat us very quickly. It was packed and busy when we went but it was pretty straightforward once we sat at our table. They have tablets we submit all our orders on. Once we decided what to order we submitted and had our food within 5 minutes. The food itself was delicious. The orange chicken has a natural taste to it Chili iil wontons were pretty filling. They are a lot more stuffed than I anticipated. We ordered i believe the beef soup dumplings but those were the show stoppers for me. We also got green beans which tasted good and cucumber salad that i didn't love but i didn't hate it. It was on the sweeter side so w wadded soy sauce and was fine after. Staff members were nice and attentive, we went on a Friday evening. I loved the music they were playing and table setting was nice. Only reason I gave it a four was because it was warm inside. But when I return if things change I will update review Over all I can't wait to go back again! read more

Overall, BAOlicious is alright. The food itself was mostly pretty good. We tried the xiao long bao, string beans, spicy wontons, and popcorn chicken-all of which were solid. However, the sesame chicken was honestly dreadful. It tasted like straight-up fried dough/donuts with barely any meat inside. Total rip-off for that dish, which was really disappointing, especially considering they're in their soft opening phase. You'd think they'd want to make a better impression right out of the gate. Service-wise, they don't keep utensils at the tables, and they consistently forget to bring them out. They'll set your table with plates and napkins, but no chopsticks or forks, leaving you sitting there with food and nothing to eat with. It's an easy fix if they just added utensils to the initial setup, but having to flag someone down is a bad experience. Decent food for the most part, but between the utensil oversight and that sesame chicken, I probably won't be back. read more

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We have been waiting for this dumpling restaurant to open ever since we saw their sign on the building. They finally have their soft opening and so we decided to check them out. We arrived on a Friday night for dinner recently. The Pan- Asian restaurant is located in the nice Cochrane Commons plaza off Cochrane Road in Morgan Hill. Parking is accessible in the large parking lot out front. The restaurant is mid sized with nice modern decor. There are plenty of tables and booths inside for dining. The kitchen is visible and bustling. There is a self serve tablet on every table to order. The vibe is family friendly and welcoming. We ordered a cucumber salad, pork lumpia, wontons in chili oil, egg fried rice, bbq pork bun, pork xiao long bao, Sprite, and Coke Zero. Everything was delicious and high quality. The handmade pork xiao long bao was fresh and flavorful. Their homemade made garlic soy sauce went very well with the dumplings. Pork lumpia was nice and crispy. Wontons in chili oil and egg fried rice were my favorite dishes. The wontons were scrumptious and the flavors were enhanced with the chili oil. Egg fried rice was pillowy and fluffy. Overall we enjoyed our experience at Baolicious. The staff were friendly and accommodating. The atmosphere was lively and buzzing which was nice to see. The soft opening email discount was appreciated and a nice touch. Morgan Hill has needed a soup dumplings and pork buns type of restaurant. Welcome to Morgan Hill Baolicious! We will definitely be back to try other dishes on the menu. read more

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There's been a recent "discovery" of Baos. By recent I mean less than 10 years ago in the bay area but I've known about it all my life since my dad was from Shanghai. Shanghai is where the Chinese donuts, XLBs, and dough-based goodies originated from. When Baolicious came to Morgan Hill we were excited because we are finally getting something a little ethnic amongst the burger, pizza, and fast food joints in this area. During this first week of operation, you can see so many people flock to this place and inundating this business ready to try something new and good. Not everything is available during this first week of operation and the staff has been overwhelmed with the success. If you dine in like we did, you may not get the service you expect. This is why everything is 50% off during the soft opening week. We were fortunate to try to Beef Roll early in the week and then noticed it was removed towards the end of the week. The 4pc and 8 pc option for XLB has been simplified to 6pcs. Even though the ramen is on the soft opening menu it's not available. The food is great but right now things are quite hectic. We arrived one day at 5pm and food orders to go had a 90 min wait time. Later on when I came in right at the 4pm opening, I had to wait 30 mins to order and the food still took 40 mins. Shortly after the opening line shortened they stopped taking orders for the rest of the night altogether because it was too overwhelming and the staff knew they wouldn't be able to accommodate the to-go orders and the dine-in patrons. If you were one of the very few people that called to order then you are extremely lucky. We will definitely come back but this week has been very rough with the wait, the mix-ups with the food orders, and the limited menu options. Hopefully when things die down a bit they will have time to offer chopped ginger to properly enjoy your XLBs and warm tea to enjoy the full experience. read more

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We've been waiting for Baolicious to open, and the day has finally arrived! We stopped by on the second day of their soft opening, and let me tell you--it was absolutely worth the wait! We're huge foodies and LOVE dumplings, so I'm beyond happy that Morgan Hill finally has a dumpling spot in town. It's so nice to have something new and different! We ordered a little bit of everything so we could try as much as possible, and everything was AMAZING! The space is clean and welcoming, and the staff was attentive, friendly, and doing such a great job, especially considering they just opened. We had such a great experience and already can't wait to come back and bring the whole family. So happy to have Baolicious in Morgan Hill! read more

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I tried a couple of items to go, the cucumber salad and the BBQ pork buns. Both items were pretty good. The BBQ pork buns are pretty small but you do get three of them. Service was pretty fast, my food was done prior to the 35 minute wait time I was told. The inside looked small and very busy. I'll have to try some other items the next time I visit. read more

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We have been waiting for this place to open in MH. Our city needs a place like this! For a soft opening, we expected a long wait. You use the QR code to register and get on the waitlist. Went to local stores around like Target & Bath&Bodyworks to get errands done while waiting to get seated. Perfect timing. It was less than 30 minutes both days we went this week. And totally worth the wait. We took advantage of the soft opening discount so we could try all the delicious dishes. The service was great. The waiters checked on us multiple times and refilled our waters twice. The ambiance was very inviting. Pork lumpia was delicious with the sweet chili sauce. Egg fried rice was our son's favorite. He almost finished it. Very tasty flavors. Spicy chili wontons was a family favorite. Totally recommend it. Not too spicy and very flavorful. They had a sweet soy sauce that you can request and it tasted so good as a dipping sauce with all the food. Especially the pork bun. Our son loved it. On our second visit our son got the Tonkatsu Ramen and it was so good. Cucumber salad also a good recommend as it was so good to compliment your dinner dishes. We also tried the dimsum options and it was all good read more

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Very excited to try the newest restaurant in town. The service was very quick for a place that was fully packed. I enjoyed each item we tried yesterday. Bbq pork buns were probably my favorite item. I can't wait to return and try the rest of the menu. read more

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We have gone for 4 consecutive afternoons to enjoy the half off specials for the soft opening. Someone gave a low rating because of how long it took to get seated but I don't think that's fair. The crowds are due to the opening and specials. That said, we were seated immediately on Monday/Tuesday/Thursday. Wednesday we had a wait, but that had NOTHING to do with the restaurant. It's demand. Simple. Service is OUTSTANDING. Several employees checked in on us, and we got to know them. Really nice people. The owner spent a few minutes too. We made it a point to try different options to get a good sense of what we will like and not like. Some of our favorites were the chili wontons, egg fried rice, shrimp chow mein. This is the experience I want. We will be regulars now. read more

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Very nice customer service. Soft opening of a highly anticipated restaurant will obviously lead to high wait times so that's understandable. Only one thing is that food was overall way too salty. If that salt/soy sauce level can be controlled a bit I can see myself going at least 1-2x a week. One more thing but this is nit picking, the cucumbers are really good but it would be nice if the chefs spent an extra minute or two chopping the cucumbers better. Some were millimeters thin while others were the size of 10-20 of those put together. If they were more uniformly cut would make the dish taste a little better in my humble opinion! read more

Ugghhh!!! These 1 and 2 star reviews on here for service is silly. You can't give people anything nice. This is a soft opening which means they aren't even technically open yet. On top of that they're running a crazy promotion so everyone from MH and Gilroy is showing up. If you don't have the stomach for a soft opening or have never been to one before, you should wait until they officially open. Heads Up: I came on Wednesday and they stopped taking walk up orders and seating guests and 6pm because they were so slammed to plan your visit accordingly. This should also show you how silly some of these folks are that are complaining about the service. Also check your order before you leave and make sure it's all there and it's right, this is part of the soft opening experience. That said, I'm giving this place 5 stars. Not because the service was amazing (it's not yet) but I'm judging the soft opening on the food and what it has the potential to become. They will fix the service part, that's easy. These folks have just started to deal with volume orders, hence the reason why it's only a soft opening. Once they figure themselves out they will be fine. That said because of the promo and excitement around this place, you should expect to wait 30 - 60 minutes for your takeout order (not so fun). The takeout food also comes out ready at different times so some stuff is just sitting there while the rest is being cooked (they'll fix this as they open as well). On the food, I'm quite impressed by the quality of the offering. Here's what we ordered - Orange Chicken (10/10) - Egg Fried Rice (10/10) - Vegetable Chow Mein add Shrimp (8.5/10, the noodles were cooked just a little too long, they'll fix this) - Crab Rangoon (8/10) - Wontons in Chili Oil (9/10) - Pork & Shrimp Shao Mai Dumplings (8.5/10) - Vegetable Dumpling (7/10) To the employees working there, I saw how hard you all were working. Keep it up, it'll get easier. Don't take the negative service comments personal, people get frustrated, they may not know what a soft opening is, and you all will figure it out. Thank you for trying to do everything you could to cater to everyone's requests. And thank you for bringing another establishment to the city that I can come visit. To the owner. Thanks for a new establishment and I appreciate your focus on quality food. It won't go unnoticed by your patrons. read more

Baolicious - Orange Chicken and Egg Fried Rice - Pan Asian Near Me - Morgan Hill, California

Came here with my family and had a really good experience! I don't remember exactly what her name was, I think it was Alexia? But it was the girl with the pink hair. She was super sweet and honestly helped us out so much. I'm pretty sure she was mainly working the register, but she kept coming over to help us whenever we needed something, which I really appreciated. We had a couple questions about the food and what to get and she was really patient with us and gave us some good recommendations. She never made us feel rushed either, even when it started getting a little busy. The food itself was really good and everything tasted fresh. My family enjoyed what they got too. But I mainly wanted to leave this review because the customer service really stood out to me. Everyone there seemed nice, but the girl with the pink hair was definitely the one who helped us the most. She was just really friendly and attentive without overdoing it. I don't usually leave reviews like this but I feel like good customer service deserves to be recognized, especially when someone goes out of their way to help you when they're already doing other things. If her name was Alexia, thank you girl and if I got the name wrong, hopefully y'all know who I'm talking about lol. Definitely coming back! read more

Ok Baolicious you're not good for my waist but I need to come back again. Everyone was friendly food is good, we got Togo today and I loved all the dishes I ordered. I can't wait to experience the full menu. Happy customer here read more

Tried Baolicious on Day two of their soft opening and overall the food was great! My family loved the soup dumplings and the pork buns. Shrimp har gow was ok, they used mini shrimp instead of large whole shrimp so the filling to wrapper ratio was off, but they tasted great. We will definitely go back. read more

Went today during soft opening and arrived at opening (4pm). After we all got seated, there was alot of people who showed up for to go orders. Staff was very nice and attentive. There was a wait for each food item which led us to ask for the last 2 to go. My favorite was the fried rice, pork soup dumplings and wontons in chili oil. I was looking forward to the pan fried beef roll that we ordered but were told after we paid and were waiting for it to come out that it was sold out. First time coming to a soft opening and while I'm not upset, I think having a full menu and offering a promotion made things challenging. I look forward to future meals here. read more

Baolicious - Cucumber salad - Pan Asian Near Me - Morgan Hill, California

*Update: We wanted to give this place a second chance because there aren't many options in the area. Having eaten dumplings our whole lives, we realized these are definitely frozen. The XLB also is definitely frozen. The wrap is too thick, gummy, and very little soup; maybe the first time we had it was a fluke.. Still hoping we can finally get an authentic dumpling place here. read more

We hit up this spot on the way back home from shopping at the Gilroy outlets. Saw there was a new Asian restaurant and wanted to give it a try. The food was good, service was on point (and quick) and as a mom of kiddos with nut allergies - this was a safe place to eat (no nuts on the menu at all!) Its hard to find a place with good bbq pork buns - this place was pretty good! read more

i wish i had more pictures to post and i could give more stars. the food was great (at least the food we received) but the service needs a lot of work. we went on Saturday night with a party of 4 at 7pm. when we got there the manager (or host?) told us the wait would be about 25 mins--we didn't get seated until 7:50. but you know, it's saturday night so we let it go. we were very excited to eat here!! we got seated and we assumed we just needed to order from the tablet on the table rather than someone coming to take our orders (no one explained it to us, we were just seated and left on our own). anyways, we ordered the food - over $100 worth of food. 10 mins after we ordered, we received our food. again the food came and the waitress left without asking if we needed anything. but we needed everything. we didn't have any napkins, chopsticks, plates, sauces or water. no one came to our table the entire time we were there we had to stop a waitress in passing every time they passed our table to deliver someone else's order. after finally catching her attention, we asked her for chopsticks, but while in the middle of asking her she walked away before we can tell her we needed other things. she then came back , dropped off the chopsticks and tried to walk away again. but i was able to catch her attention and told her we also needed napkins, yet again she walked away before we could finish telling her we didn't have any plates to eat the food with and would also like water. she came back 2 more times to deliver these things. once we got our food we realized the noodles we ordered with chicken, (which is extra $) had no chicken. again we tried to get someone's attention because no one is checking in with the customers. after a bit, we were able to grab her attention again and tell her we were missing the chicken. she said OK and left. while waiting for her to get back we realized the rice we ordered was still taking a while and had not yet been brought out. we weren't sure if the chicken for the noodles were being refunded, being made so we could eat on the side or being replaced all together (because again, no one communicated anything). so after a while we just ate the regular noodles and figured we can ask for a refund when the check came. to our surprise she came back and dropped off another bowl of noodles with chicken, but at this point we were already full and ready to go. we tried to get someone's attention again for the rice that had not been delivered. hoping we could just get it to go. we informed the guy who was cleaning the tables (since we couldn't get a waitress) if we could get help with receiving the rice we ordered. 10 mins passed, no rice came. however while we waited for someone to give us an update on the rice, new guests came to sit next to us. i kid you not, 5 mins after they ordered they received their rice and we were still waiting for ours. at this point we asked for the check. we informed the waitress that we never received the rice. she responded with a "ok, i'll take it off." no apologies, no trying to rectify the issue or asking if we want it to go. it was disappointing. the food was great, but i highly recommend re-training the waitresses and double checking with the kitchen for orders. to be asked for a tip in the end when we didn't receive any service unless we stopped them in their tracks is not acceptable. it also didn't help when it seemed like only 1 or 2 waitresses were scrambling back and forth on a busy Saturday while the manager was standing in the front taking pics of the busy scene. just a recommendation for future service, please be more attentive to your customers, this isn't a good start. read more

Baolicious - Pan Asian Near Me - Morgan Hill, California

I've been waiting for this place to open since the sign went up 6 months ago. I believe it's their soft opening, if you go please have some patience. The staff nice and friendly a little disorganized, I'm sure they'll be fine sooner than later. As for the food I very much enjoy everything we ordered from the dumplings, to the noodles dishes. read more

Food was okay, our server(girl with pink hair) was avoidant however they seemed busy but the tables in the middle of the restaurant are way to close to have a conversation, plus the tables next to us were complaining the whole time so it made the experience awkward.... read more

Food was delicious! Got the egg fried rice with chicken, pan fried beef roll, shanghai vegetable chow mein, XLB soup dumpling, bbq pork bun and spicy popcorn chicken. Everything was so good! The popcorn chicken could use maybe a little more seasoning and spice but otherwise still really good. We're so happy to have this in Morgan hill and will be definitely coming back for more! read more

Service terrible , waited over 2 hours to get served our food. Food was ok not worth the hype

I don't write many reviews but I was pretty disappointed in the costumer service at baolicious. When me and my group sat we were not greeted by anyone or receive any type of customer. The food came out quickly but we had not received any plates or soy sauce dishes. We had to ask the person who brought out the appetizer for plates and chopsticks. When most of the food was brought out we realized we did not receive our rice and the table next to us who sat much later than us had. We kindly said we had not received our rice to who I believe was a manager. He said he would check on it and not much later another table who had just order received their rice. At this point I was disappointed and just wanted to go. The waitress who was very busy did not receive any help from the manager who was taking pictures and looking everywhere but where people were eating. Overall the food was great but the customer service was nonexistent. Hope they can work out these issues. read more

We understand that this is a soft-opening phase but we added our names on the electronic waitlist for Friday night and were told it would be a 1 1/2 to 2 hour wait. We decided to wait for a while but later realized that by the time our spot was available, they would be closed. As a result, the owner gave us a coupon to return another time. We decided to return on Sunday and were the third table seated. Since there was no tablet at our table on which to order, the server said that she would take our order after she finished seating everyone. As a result, several tables with tablets were able to order ahead of us, as well as the to go orderers in line at the registers. We were finally able to order after pointing this out to the server. Our order was taken and we proceeded to watch food go out to others for 45 minutes but not to us. When we asked another server if she could check the status for us, we were told that nothing was in the system for our table#. Later, our original server said that the order was in but we felt like we were being punished for pointing out the wait. We left after 50 minutes of no food. We will not be returning! read more