This review is specifically for Gianna Burns. Never before, in an industry like this, have I…read moreencountered someone like Gianna. She has a true understanding of what it takes to go above and beyond to provide exceptional customer service. Gianna and I have not actually worked together officially. Reason being is that we both agreed that it wouldn't be optimal for me as the owner to have her manage a property that is so far in distance. So since then, Gianna has served as a trusted advisor to me with any and all property management questions/concerns that I have. Gianna is phenomenal. She's attentive, responsive, honest, and keeps my best interest in mind at all times. I could not feel more pleased or assured. I'm truly grateful for Gianna and would recommend her in a heartbeat.

Filled out an application with 2 others in my household (both over 18 so they had to do their own),…read morepaid the 37$ fee per person. Got an email saying we were not approved. Now all 3 or us are getting spam called by 510 and 925 area code numbers 10+ times a day. Thanks for selling our personal information to 3rd parties. Good to know what these people do with your info once you give them it. Gotta make money somehow, right?

Run away from this agent if you can. If she is representing a buyer you are trying to make an offer…read moreon be prepared for a frustrating experience. Dishonest, shady, unresponsive and unprofessional.

Margarita Mino just has to be one of the least ethical real estate agencies and brokers anywhere in…read morethe Bay Area. Avoid the services of any in her team like the plague, whether you are selling or buying a property, particularly if you are in a vulnerable position, such as facing the loss of your property. A recent transaction over an extremely lucrative short sale whose location I will keep confidential because I do not have authorization to reveal the identity of all parties involved, illustrates this perfectly. Her agency represented the current owner, a person in a particularly vulnerable position and condition. The listed price was ridiculously low for the prime location and the soundness of the property, and so a huge crowd of both honest house-seekers and rapacious investors showed up for the half-hour of showing on the sole day the property had opened. She did not make a personal appearance, nor did the official listing agent, Nina Gonzalez. When two of her associates (one of which claimed to work for Michelle Mino, one of the company's agents) arrived late, they appeared to know nothing about the property, its status, and did not even show the whole house, since part was off-limits. Follow-up was a nightmare. She operated through a confusing series of associates, refused to reveal to agents for other prospective buyers how many offers were coming in, lied about the cut-off for receiving offers (was this so as to be able to see what the highest bid was and then improve on that with her own "client"?), and, lo-and-behold, wound up holding the "winning" offer. She thus became the agent of both seller and buyer at the same time. Is it possible that the so-called "buyer" could turn out to be a front person for someone in her family? Extremely fishy. Her practice should be investigated by the State, the banks holding the liens on the property should be alerted that they could potentially be involved in a nasty affair, and any bank or customer should beware.

We have been working with BG Asset Management since few months. On board process was very smooth…read moreand Ryan and Kim always very quick on responding to our questions. Our place was on market for just couple of weeks and able to find tenants very quickly. We look forward to working with them for many more years.

I had a very frustrating and disappointing experience with BG Asset Management during the rental…read moreapplication process. My credit report clearly indicated that there was a security freeze on my file. Despite that, I was told in writing that I could provide 12 months of alternative payment history (such as utility or phone bills) to move forward. I relied on that direction and submitted everything requested. After doing so, they changed their position and said they could no longer accept that documentation because of the credit freeze--something that was already known from the beginning. Even more concerning, they acknowledged the inconsistency, but refused to rectify the situation. The only solution they offered was for me to submit a completely new application, rather than continuing with the one I had already completed. They also repeatedly requested information that had already been provided, and asked for additional banking records to verify where deposits from my paystubs were going, which felt excessive and unnecessary. Communication was extremely poor. I called at least seven times using different phone numbers, and no one ever answered. Their customer service line disconnects, and the only responses I received were via email--about once per day, making it very difficult to resolve anything in a timely manner. Overall, the process lacked transparency, consistency, and professionalism. Being given clear instructions, complying fully, and then having the requirements changed--without any effort to correct it--raises serious concerns about how applications are handled. I would strongly recommend others proceed with caution.

I have hired RAF mortgage to obtain a loan on the property I had just purchased. They quoted me one…read moreprice, snd by the time we were ready to sign the loan papers, they had increased the rate (a rats that should've been locked). But that was only part of the problem. The big surprise was that they had lost my records. Also, they continue to be active on the Solano business Association, but in fact have no business on Solano Ave. Not honest.

Jason and RAF are great, quick, and dedicated. My husband and I found a house we wanted even before…read morewe got pre-approved thinking it would take us longer to fall in love with a home. Jason got us pre-approved ASAP and helped us maneuver through all the obstacles that were thrown at us during the loan process, which was not an easy feat. Jason and his team are experienced, kind, and caring. They helped us buy our dream home when another company would have told us there wasnt enough time. We highly recommend Jason and RAF investments, and have already been recommending him to friends and family who are in the process of buying homes.

James and the Quintero team are amazing!…read more I had been looking for a home for over a year when I contacted James. He was instantly very enthusiastic and encouraging! He listened to everything I wanted and didnt want. He worked magic and made a miracle deal happen and its because of him and his team that I can say I am officially a homeowner! It's hard to find people who are willing to work as hard as James did for me If you need an amazing team behind you I highly recommend you contact James!

I never knew how awful apartment hunting was! I don't want to live in a box or next to your college…read morefrat buddies and I like doing my laundry at midnight in my place with out having to go down the street to a laundry mat. I used to think I was easily pleased until after months of looking I was 21 and crashing at my parents because I couldn't find anything I liked. SUE KABLIN TO THE RESCUE! She found us the perfect town home! Anyone who can make this icky task fun is my new best friend! Even when things were out of her control like the old tenants leaving it messy she came right over and took care of EVERYTHING! I would recommend Sue to anyone in need of a home. She is friendly, funny and VERY knowledgable. She has continuously helped us and I can't wait to buy my first home because I know she will be there every step of the way!

Keenan is a wonderful gentleman, person, realtor, and professional. I live in another state and…read morewithout having ever met me, helped prepare and sell our parents' home in probate with various title issues. He handled difficult family members (see negative reviews near mine) with grace and dignity. He assisted me and all my siblings with patience, and professionalism. He took personal time to deliver some very important family items from the home to another sibling several hours away. His knowledge of the community and the market in the area were a huge asset, and we made more on the sale than we hoped. He gave us options on different ways to prepare the property for the sale, but did not push in one way or another, so we easily accomplished the sale in the manner we preferred. He made it extremely easy to accomplish the sale while living 600 miles away. I highly recommend him to anyone looking for a realtor in the area.

From the owner: As a top performing Realtor since 1997, I, Keenan Howard, have 19 productive years as an…read moreoutstanding member of the National Association of Realtors, California Association of Realtors, West Contra Costa Association of Realtors, and NAREP.

Several friends have been so pleased with Victor's services in selling their homes. He has done an…read moreoutstanding job for me with property management. The office is involved with community activities that make our town uniquely special. Realty World has my highest recommendation.

Frankly, I don't understand the 5 stars reviews and need to express some doubt as to their…read morevalidity. My experience with Viktor Manrique was not positive. He was the most unresponsive and most unhelpful listing realtor throughout my buying process. He ignored requests and inquiries by my buyer's agent or his assistant; he was in the wind. An issue arose 21/2 years aftrer COE for which both my realtor and I sent numerous emails to him with a question for the sellers - he not even responded or acknowledged the emails, let alone assist with the request. While none of this is illegal, it is not good practice to not even adhere to the slightest professional courtesy and social conventon of responding to emails, texts, calls. I'd stay away from Viktor Manrique and would personally not buy a home where he was the listing agent no matter how much I liked the house.

Robert is one of the most knowledgeable real estate agents in San Francisco. Not only does he have…read morea deep understanding of all things real estate from global market to detailed neighborhood level trends, but he also diligent, patient and was available to answer my questions for both commercial and residential deals. He's also just a great guy and fun to work with! Highly recommend.

Far and away one of the all time legendary Realtors. Of all time. Always going above and beyond…read morefor his clients. Crosses his T's and dots his I's. An all around exemplary realtor, humanitarian, and citizen. Outstanding head of hair as well.

We recently did a very complex refinance for my home with Pinnacle Realtors. Not only was it done…read morein a favored timeline but with a great interest rate as well. What really made me happy, was the amount of thought and meticulousness used while working our file. Every step of the way Juan Mancheno updated us on every action and educated us fully about parts of the transaction we did not understand. There was never a moment where we felt like we were in the dark, and his responsiveness was impressive to say the least. Juan also educated us on financial matters to make our position for any future transactions more favorable. I am truly fortunate to have used Pinnacle Realtors and feel at ease knowing they are there if my family needs any mortgage lending in the future. Erica Lozano

Terrible service and Obnoxious personality! Just because someone refers an agent to you, does not…read moremean they are going to be a good fit. Make sure you read online reviews - could have saved me days of stress and hours of wasted time having unnecessary arguments with this abusive agent. Do not recommend!