This review is specifically for Gianna Burns. Never before, in an industry like this, have I…read moreencountered someone like Gianna. She has a true understanding of what it takes to go above and beyond to provide exceptional customer service. Gianna and I have not actually worked together officially. Reason being is that we both agreed that it wouldn't be optimal for me as the owner to have her manage a property that is so far in distance. So since then, Gianna has served as a trusted advisor to me with any and all property management questions/concerns that I have. Gianna is phenomenal. She's attentive, responsive, honest, and keeps my best interest in mind at all times. I could not feel more pleased or assured. I'm truly grateful for Gianna and would recommend her in a heartbeat.

Filled out an application with 2 others in my household (both over 18 so they had to do their own),…read morepaid the 37$ fee per person. Got an email saying we were not approved. Now all 3 or us are getting spam called by 510 and 925 area code numbers 10+ times a day. Thanks for selling our personal information to 3rd parties. Good to know what these people do with your info once you give them it. Gotta make money somehow, right?

We recently did a very complex refinance for my home with Pinnacle Realtors. Not only was it done…read morein a favored timeline but with a great interest rate as well. What really made me happy, was the amount of thought and meticulousness used while working our file. Every step of the way Juan Mancheno updated us on every action and educated us fully about parts of the transaction we did not understand. There was never a moment where we felt like we were in the dark, and his responsiveness was impressive to say the least. Juan also educated us on financial matters to make our position for any future transactions more favorable. I am truly fortunate to have used Pinnacle Realtors and feel at ease knowing they are there if my family needs any mortgage lending in the future. Erica Lozano

Terrible service and Obnoxious personality! Just because someone refers an agent to you, does not…read moremean they are going to be a good fit. Make sure you read online reviews - could have saved me days of stress and hours of wasted time having unnecessary arguments with this abusive agent. Do not recommend!

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

So I am in the process of finding an agent or company to rent out a family home. I put the need out…read moreon Yelp and received several responses. I spoke to one agent, then made an appointment to have calls with others. The Cal Agents called me, and in less than a minute I realized it was someone from a Philippine call center. What a slap in the face. Outsourcing is a hot button issue, and I will NEVER share personal information with someone overseas, but also: WHY? Are they too busy for a two minute call to make that connection? Introduce themselves? Answer relevant questions? And perhaps MOST CLOYING: is this the same company that employs those same call centers to make masked cold calls asking to buy our property? HARD PASS.

Landlords: Stay away from this company! They charge $37 to tenants for the privilege of filling out…read moretheir stupid application. Then they show the property for MONTHS, collecting a tidy sum from all the applications. You as a property owner lose two months rent. Their business model does NOT benefit the property owner; I offered to pay a year of rent upfront, yet my message was never delivered to the owner, which was too bad for them as I have excellent credit and references and a year upfront is a sweet deal for a landlord. Tenants: I was charged $37 PLUS I was told I would hear back either way within 4-6 days. It took SIX WEEKS for them to get back to me. Of course now I know it's because they were making a cool $3000 from applications. I would NEVER use them as my property management company and will NEVER apply to one of their properties as a tenant again. I will be reporting them to the Better Business Bureau. Also, the owner's name is Jack Burns and his email is: jackburnsjr@icloud.com in case you want to ask what's taking so long to rent your property. Shame on him for running this scam that hurts property owners AND tenants.

My husband and I recently apply to rent a house everything was going good we submitted the…read moreapplication around Saturday the Lady had said call back Tuesday and we'll know something so Tuesday came around I called and no answer I left a voicemail and nothing so I decided to call Ben Johnson because his the one listed for the property but I could never get a straight answer from him. he was just like oh the landlord will call me later, or his out of town, oh would you like for me to put your application for a different house, oh we're having a meeting later. After a while he wouldn't answer or get back to me. it sucks that we are something on a clock to move but we just don't get a straight answer if the application got denied just say that. how hard is it. I feel like I was just getting the run around

My husband and I were house hunting and we had the pleasure of working with MVRod- and their team…read moreof awesome staff !! Their office is clean and they offer you a drink and a snack. We bought our kids and they were nice to our kids as well. Marco, his wife Vanessa and his family members Liggia and Jennifer all treated us with kindness, respect and patience. We couldn't have had a more pleasurable experience during our hunt for a new home. We had a terrible experience with a realtor before we met MVRod so we definitely know what it's like to work with a difficult and uncaring team. If you're looking for smart and knowledgeable people during your house hunting journey - look no further- you will find the best of the best here!

THE BEST!! Marco, Jorge, and the team were incredible partners throughout the entire process. They…read morehelped us get our house ready to list, they came up with a great marketing/listing strategy, they advised us on offers, and they helped us close on time. I recommend this team to anyone and everyone! We couldn't be happier with the care and attention we got on the sale of our home. Thank you all so much!

Steven Shutler is an exceptional agent. He helped us secure a two-bedroom apartment in our dream…read moreneighborhood of Pacific Heights in under a day! We identified a listing of interest, Steven arranged a tour within the hour, and our application was submitted, signed, and approved just two hours later. Steven is everything you want in an agent--professional, highly responsive, and transparent throughout the process. He even negotiated a 35-day lease start, giving us sufficient time to provide notice at our current residence and saving us a ton of money. You are an absolute gem, Steven. Thank you!

Rent SF sucks not only can you not get through to anyone ever contact anyone or get someone to ever…read morelook at an application but we had a $500 deposit stolen from us and never got it back and we didn't even get into a house or anything we did an application that required a $500 deposit that we were supposed to get back they'll give you a s***** Studio for $3,000 and then expect you to pay a deposit which is not ethically moral or systematically just these aren't just houses in finances these are people's lives and everyone deserves a home I think rent SF needs to take a couple steps back and look at themselves as a company as an organization and add morale to their policies add understanding to their conduct and include empathy as a package deal

James and the Quintero team are amazing!…read more I had been looking for a home for over a year when I contacted James. He was instantly very enthusiastic and encouraging! He listened to everything I wanted and didnt want. He worked magic and made a miracle deal happen and its because of him and his team that I can say I am officially a homeowner! It's hard to find people who are willing to work as hard as James did for me If you need an amazing team behind you I highly recommend you contact James!

I never knew how awful apartment hunting was! I don't want to live in a box or next to your college…read morefrat buddies and I like doing my laundry at midnight in my place with out having to go down the street to a laundry mat. I used to think I was easily pleased until after months of looking I was 21 and crashing at my parents because I couldn't find anything I liked. SUE KABLIN TO THE RESCUE! She found us the perfect town home! Anyone who can make this icky task fun is my new best friend! Even when things were out of her control like the old tenants leaving it messy she came right over and took care of EVERYTHING! I would recommend Sue to anyone in need of a home. She is friendly, funny and VERY knowledgable. She has continuously helped us and I can't wait to buy my first home because I know she will be there every step of the way!

I called them in order to have land surveyed in San Francisco. Unfortunately they don't service…read morethe area but they gave me a recommendation who will begin immediately. Thanks!

I called and emailed about doing a land survey because they have done similar surveys in my…read moreneighborhood in the past. Their response was always we will get back to you. Well, they never did. No call, no email.

***Update*** My…read morehusband and I used Amy once more to sell a rental in December. The transaction could not have gone more smoothly. We had an offer a week after it was on the market and had it sold within 45 days of listing it. Our goal was to sell the home before the end of the year, on a very tight schedule, and Amy made it happen! ------- I used Amy Alvarez for my most recent home purchase. She is an excellent agent and licensed broker that really cares about her clients and goes the extra mile. She is honest and has your best interest in mind, whether or not you want to hear it. She has plenty of experience with short sales, foreclosures and traditional sales. Amy is the only agent I will ever use. She has a great attitude and works hard to get the sale through and keys in your hand in the shortest possible amount of time! Highly recommended!!

The only real estate agent that is genuinely nice people, very ethical and always has some logical…read moreadvice. Smart guys you should want to have on your side. Im grateful for Marcos.

I would give Christine 10 stars if I could, she's that good! She's incredibly knowledgeable about…read morethe Bay Area housing market and knows all the micro-neighborhoods within it. She's reliable, responsive, and best of all she fights for her clients tooth and nail to get the house of their dreams. I spent a few months working with her closely to buy my first house, and the home we ended up in surpassed all my expectations! It just wouldn't have happened without Christine's dedication and partnership. She's very well respected among lenders and mortgage brokers in the Bay Area; they know she means business. She's also just a super fun, awesome person who will give 150% until she makes your dreams come true. 10 stars out of 5!!

Christine and I had an introduction call in January 2022 to review my goals for selling my Mare…read moreIsland home. From the beginning to the end of the home sale process, Christine provided exceptional service and expertise as a non-aggressive, unbiased agent. She helped me understand the home sale process, provided valuable market observations, and always displayed timely, personable, and excellent communication. During the process, she kept me appraised on the housing market as we planned to sell my home in August 2022. When the house was ready to be put on the market, resources such as staging, painters, and cleaning services were in place. What I appreciated most about Christine was that after she provided her expert opinion, she always left the decision to me without pressure. She respected my feedback and was open to my thoughts and concerns. Her professionalism and diligence put me at ease during every step of the home sale process, and we met our goal of selling my home within 90 days. Thank you, Christine, for your care and support during my first-time home sale experience. It was an excellent opportunity to meet you and have you as my agent.