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Banfield Pet Hospital

3.0 (52 reviews)
Open 8:00 am - 5:30 pm
Updated a few days ago

Services - Banfield Pet Hospital

Pet physical or wellness exam

Pet vaccinations

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Recommended Reviews - Banfield Pet Hospital

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Reviews With Photos

Carissa W.

All this place wants is money! Had a puppy that was one-year-old and they pulled 10 teeth. We came back about a year later simply because they were easy to make appointments through. So this being our second visit we brought two of our puppies in there for a simple teeth cleaning. Both 5 lb. One is two years old and the other is three. They put them both under anesthesia. The 3-year-old they said needed four teeth pulled because they were loose. We never noticed any issues at home and brush their teeth once a week so I thought that was weird. After the procedure on the 2-year-old they said it all went well. Tried to wake him up. He was dead. Attempted CPR with negative results. They killed my puppy. My guess is overdose on anesthesia. How are they not monitoring his heart and everything the whole time? We will be investigating this office. 10/10 do NOT recommend

Update: Now they have sent her a bill for the teeth cleaning! They will literally kill your healthy pet and then charge you for it! Never ever go to this place! In response to the business owner there is no option to DM. The office is fully aware of the situation. They received the autopsy report. There had been no apology not that it would ever help or bring back our baby GusGus. You failed to take any responsibility. It's very obvious there is no monitoring. All you guys said was it wasn't our fault, that something must have been wrong with him. Well autopsies don't lie. This office failed him over a simple teeth cleaning. And you handed him to my sister like a piece of trash. Couldn't even provide something to bring him home in. You handed us a cardboard box and a ratty blanket like he was nothing. That was my sisters baby. All I can say is you guys need a better recovery process. We spoke to a previous worker after the fact who said you do not have a good monitoring or recovery process. The board of veterinarian will be hearing about all of it. And how are you gonna ask us to dm you our info? You have had a month to privately contact us. We don't need to give our info. You guys know what little yorkie you failed. Never take your pet here. My sister took our beloved 2 year old yorkie for a simple teeth cleaning at their recommendation. First she gets a call saying he's in recovery and to come pick him up soon. Then she gets a call saying they couldn't wake him up, that he died. Then she arrives devastated to be told they are still working on him. How are they still working on the dog when she was told on the phone he already passed? None of it made sense. It's like they couldn't get their story straight. They were unapologetic and kept claiming they were not to blame, that he must have had an underlying condition. He was a healthy young dog! Well one month later autopsy report came back that he was a healthy 2 year old dog with no conditions and that his cause of death was a drug reaction that could have been prevented had they actually been monitoring him. To top it off, when we asked for his medical records to be printed off they took over an hour to provide what should have been a simple print off while we are devastated and holding our beloved GusGus. None of it was right. We will be contacting the board of veterinarian on this place. We didn't even receive an apology!

Selena, smiling, only 1 day after emergency Pyometra surgery. With the help from Dr. B., Chelsea, & the care team, her life was saved.
Catherine V.

We have been loyal Banfield Pet Hospital clients for 8 years and 6 of our rescues have had wellness plans during this time. This was our first time at the Davis, CA location and we were so impressed such that we have decided to make this our primary hospital. Our dog daughter Selena had an emergency Pyometra surgery and was likely only a few days away from a ruptured Uterus which would have caused her death. Corporate, please take the time to acknowledge Dr. Bogdanovic and Surgery Nurse Chelsea, they not only alleviated our immense stress and fear of losing our Selena due to the severity of her infection, they helped us understand the procedure, and most importantly, they saved her life. There are no words that come close to expressing our thanks for saving her life. They're angels on earth and the community is lucky to have them servicing our beloved pets. Thank you Dr. Bogdanovic, Surgery Nurse Chelsea, and the entire Care team working that day. We are eternally grateful for your help.

Kibo !

Me and my sister Diamond, in our beloved dog Kibo were treated very well at this location! They were able to help me and my sister in a situation with my dog and really get a health plan going! The energy was great. Nobody had an attitude they're very communicative. And Sierra, which I believe is a manager was most helpful. She made sure she relayed messages about Kibos's condition the day before we went in.! It's truly an amazing location, and we have officially found our forever vet !

Jelly

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2 months ago

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2 years ago

Expensive, no diagnosis , boldly unapologetic. Doesn't call back when they know there's a problem.

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1 year ago

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3 years ago

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7 years ago

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3 years ago

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4 years ago

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3 years ago

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5 years ago

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Review Highlights - Banfield Pet Hospital

Bogdanovic and his staff not only provided the best care for Jelly but also support us through the most difficult time.

Mentioned in 4 reviews

Read more highlights

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South Davis Veterinary Center - Room

South Davis Veterinary Center

(128 reviews)

TLDR: Seem to have a business plan of hiring new veterinarians to save on labor costs without…read moreproviding vital oversight, support, or mentorship, leading to extremely dangerous care choices. This practice burns out young veterinarians, sets them up for failure, and harms patients. I took my animals to this practice 2020-2023. Over that time I noticed a lot of staff turnover and unhappy techs. At a veterinary practice happy employees usually means high quality care. Workers can seldom do their best under harsh labor conditions. Dr Phillips helped initially when my puppy started displaying consistent aggression that did not respond to training, management, sleep schedule changes, exercise changes, or redirection. She prescribed fluoxetine (which takes 6-10 weeks to kick in), and clonidine (a fast-acting med). When the clonidine peaked, my puppy could exist without profound inescapable terror for roughly an hour before once again becoming panicked and impossible to sooth. I requested more frequent clonidine so that both my dog and I could have a more reasonable quality of life while we waited 6 weeks for her UC Davis Veterinary Behavior appointment. Although Dr Phillips has no behavior certifications beyond "fear free", she reviewed a few short videos of my puppy and confidently declared that my dog was "displaying mostly normal puppy behavior" and that "sometimes, as owners, we unintentionally encourage bad behavior." She pronounced my dog's body language to be "loose", ignoring her unmistakable whale eyes and tight face. Dr Phillips knew I had significant experience raising retriever puppies. She knew this dog's highly skilled training team was out of ideas. Yet, Dr Phillips knew more about my puppy's state of mind from a few short videos than either me or her training team knew from countless hours of direct care. Dr Phillips decided I caused these problems because I would rather sedate my "mostly normal" puppy than practice basic training and management. After deciding my puppy's fear and aggression were simply handler error, Dr Phillips not only declined to increase her clonidine dose, but declined to refill it at all. I had three doses left of the only thing that made it possible to safely interact with my dog. But Dr Phillips had completed a few rotations with veterinary behaviorists during vet school (which she referred to as "a lot of training") and she thought it was appropriate to allow my puppy to experience extreme panic 24/7 for the next 6 weeks in case the clonidine "changed her brain chemistry". Never mind the brain chemistry changes that might occur from 6 weeks of extreme prolonged panic. Luckily, a kind soul at another practice had mercy on us and prescribed enough clonidine for us to make it to the veterinary behavior appointment in one piece. The team at UC Davis diagnosed my puppy with generalized anxiety (based in territoriality, fear, overarousal, and resources) and interdog aggression (based in fear). They explained that my puppy's frequent bites were her way of coping with constant panic by redirecting it onto me as her primary caretaker. My puppy was a serious case for her age and would need significant management and medication for the rest of her life, otherwise she would be a danger to me and to the public. They explained that allowing her to panic throughout her puppyhood would have severe consequences for her brain chemistry, and they increased her clonidine dose to protect her from that fate. To be clear: although Dr Phillips put myself, my puppy, and the public in danger with her reckless overconfidence, I do not hold her personally responsible for this mistake. Dr Phillips had been a practicing veterinarian for just over a year at the time and it was clear she had extremely limited mentorship and support. When I later shared my puppy's diagnoses and prognosis with Dr Phillips, I didn't even get a reply. This tells me that this practice doesn't have experienced veterinarians following up on concerning decisions made by new veterinarians. Nobody is walking new veterinarians through reflecting on cases that don't go well, learning from mistakes, or addressing issues that arise with clients who have been with the practice for years. Thanks to the kind veterinarian who took over care urgently without any previous patient relationship, my dog did not seriously injure anyone in the six weeks Dr Phillips wanted her to be functionally unmedicated. But I am extremely concerned that this practice seeks out new veterinarians for cheap labor while ignoring their consequent mentorship responsibility. A less determined dog owner with fewer resources may have accepted Dr Phillips' assessment with potentially disastrous results. If you are considering taking your pet here, proceed with caution.

We've been happy with their care and service of all our pets. We have a senior dog and elderly cat…read morewith a lot of health issues and they've been great to work with.

UC Davis Veterinary Teaching Hospital - New?  (Ish?)

UC Davis Veterinary Teaching Hospital

(381 reviews)

Cant say enough good words for this clinic and staff, even if the techs are students, they love…read morethere job and have a passion for it and it shows when they come to greet you and call you back to a room. Parking is free but just have to register your car license plate with there parking service / tablet in side. the staff and the Drs are Amazing, and they just really love this field of work. We are bringing our Puppy in for a Follow up for 3 months ago, our puppy had heart surgery, so we have been here a few times now, coming from Stockton. Worth the drive for a pet that you would call a family member. The campus grounds are super clean, lots of wildlife, birds, squirrels, etc. Not sure if they take any animal in, or if you have to have a referral, like we did from our local vet. And they were alot cheaper then the vet and had more openings.

I brought my dog here for emergency surgery after a serious injury to his leg. My local vet…read morereferred us there and had called ahead, so they were expecting us and had 2+ hours notice we were coming. (6PM arrival) Fast forward another 4+ hours to 10:30 PM. We finally get to talk to a resident, Dr. Olivia Taubenfeld, who tells me she doesn't think it's a degloving injury - without even examining him yet. I tell her I don't what that is, but describe seeing exposed tendons, ligaments, and possibly bone (which is also what I described when admitting him hours before.) Another 2+ hours go by and they finally examine him. (1AM) Dr. Taubenfeld's report? Degloving injury. Had anyone bothered to look under the temporary bandage put on by the first local vet, or even listened to my description of his wound, they would have seen and understood the severity of the injury. Now they're recommending amputation and treatment options have changed drastically because they neglected seeing him for so long. After getting a second opinion, I decide to pull him out of this hospital so he can get proper care. I'm told they'll do a wound cleaning first thing in the morning. I communicate persistently all day, making sure they're aware of my intention to transfer him that afternoon. I go to pick him up at 4 PM - they haven't cleaned his wound yet. I wait hours, desperate to get him out of there and to a vet who has the capacity to give him proper care and attention. At one point (6 PM) I can hear him crying and whining from behind one of their exam room doors. Apparently, they finally got around to cleaning his wound, only without proper sedation and pain management. Torture. Soon after, they bring him out of that room to me. While I'm carrying him to leave, as soon as we get outside, he starts peeing in my arms. (Sweet boy waited until he was outside.) I place him down, and he stands there peeing for I swear at least one 1 minute. His bladder had to be completely full. Had they even let him relieve himself the 24 hours he was there?! I will never bring another animal here.

West Davis Veterinary Center

West Davis Veterinary Center

(45 reviews)

If you want expert pet care and absolutely abysmal lack of awareness, look no further…read more The care is first rate, though pricey, but not any pricier than any other vet. Where I found them horrible is in their attitude. When my 18 year-old cat was dying I wanted him euthanized. I couldn't tell if he were suffering. At first they wanted to schedule me for two days later (WTF?). Then when they told me the price, I told them I could pay more than half, but I'd have to pay the balance *four* days later. The phone receptionist went into "All fees must be paid at the time of service" robot mode. She suggested I start calling around to see if someone else could help me. I don't know if it was the same woman, but one time before the lady answering the phone was kind of snippy. Some people shouldn't be allowed to be on the phone with human beings. My cat? A few hours later he died *writhing* in my arms. I will never, ever, ever forgive them for that. They made a really bad day into the most horrible day in my life--all because they wouldn't wait a couple of days for 60 bucks. I might point out that I had paid them more than $800 over the previous year and a half with no trouble, but suddenly they were treating me like a panhandler out of the gutter. They are good at cat medicine, but absolutely rubbish at dealing with people.. These guys completely blew it. Keep looking.

I highly recommend West Davis Veterinary Clinic. Wonderful customer service with the staff. My…read moreBernese Mountain Dog is my heart dog. Nothing but the best for her. I had a local breeder friend recommend Amanda Brown DVM there. She was fantastic! She listened to my concerns. We had a game plan with her health. Professional and caring.

Banfield Pet Hospital - vet - Updated May 2026

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