I recently started taking my pets to the Animal Wellness Center after a series of difficulties with my former vet office. Unlike some of the local vets, this shop is often able to see my pets quickly when needed. They also offer holistic treatment options for those who are interested. I have been happy with their care of my senior dog especially. For me, they strike the ideal balance of recommending all possible treatments, and respecting whichever choice is right for us. It feels like the kind of vet office that was common 30 years ago- in the best way. read more

Dr. Dailey and her staff are the best! Small veterinary business with great customer service !

We are new clients so I had to write a review. When my boy was diagnosed with type 1 diabetes by a western vet I wanted a second opinion from a holistic vet as well to see if any additional care would be recommended from a more holistic approach. There was no getting around him having to be on insulin for now but doc was able to get him on a well balanced diet removing certain foods. Our journey has just begun but I must say I am very happy to have found Animal Wellness Center everyone there are very down to earth and take great pride and care for their patients. So grateful to have found them. read more

Dr. Kris Dailey is a good vet and seems to sincerely care for the pets that are brought to her practice. The front desk staff (Nicole) is just the opposite. We recently brought in our 12-year-old Siamese (Nova) as she was having health issues. Dr. Dailey saw Nova two times and in the second exam discovered that Nova might have squamous cell cancer but could not confirm it without a biopsy. As Animal Wellness Center does not have lab capabilities, they would have to outsource the testing. Dr. Dailey suggested three pet hospitals in the area and said they would call all three to see if they could do the biopsy and then get back to us. Two days passed and we had not heard from Animal Wellness Center or any of the pet hospitals. In the meantime, Nova was getting much worse; not being able to eat food or drink water. When I called to find out the status I talked to Nicole, who informed me that they had sent exam reports to one of the hospitals. They did not inform us of that and in fact, there was no follow-up to let us know the name of the hospital they contacted and phone numbers. I had to ask Nicole for the name and phone number. I contacted that hospital only to find out that they were back logged for two months. Apparently, all Nicole had done was to fax the pet hospital with the exam notes from Dr. Dailey. I ended up contacting the three pet hospitals myself. While the first pet hospital already had the exam files from Wellness Animal Center, the other two did not. Consequently, I had to call and ask Nicole to send the exam results. For the second hospital, Nicole sent them, but it was clear she was not happy being interrupted in her other work. We were getting very concerned and I was able to get Nova in to be seen at VCA Loomis Basin. Yet, they needed the lab results from Animal Wellness Center. I called Animal Wellness Center and again talked to Nicole. I told her we had fortunately been able to get an appointment in 2 hours and could she please fax the exam result to VCA Loomis Basin. Nicole pointed out that she had faxed the exam results twice already. I had to explain that neither of the other pet hospitals could fit Nova in until much later. Nicole agreed to fax the exam results to VCA Loomis Basin. When we got to VCA Loomis, they told us they had not received any fax from Nicole. I immediately called Animal Wellness Center. Nicole informed me that they were still "very slammed" at the Center and would fax the exam results when she had a chance. Nicole asked me for the fax number she could send the results to at VCA Loomis. I checked with the staff at Loomis and they provided me with a fax number that I shared with Nicole. We waited another 45 minutes in the waiting room at VCA Loomis Basin and every time I checked, they had not received the exam results yet from Animal Wellness Center. The veterinarian at VCA Loomis decided to see Nova. She said the exam results had not yet come in from the Animal Wellness Center. I called Nicole once more to make sure I had given her the correct fax number. Nicole was very curt with me and said she had faxed the number 15 minutes ago. Wanting to make sure I had given her the correct fax number, she said "I used the number you gave me." I asked what number it was so I could make sure I had given her the correct number. I told her the vet was examining Nova right then and needed the results. Nicole said she "couldn't waste time looking for a fax number as they were overwhelmed." This is probably one of the most passive aggressive things I can imagine someone saying. And this was going on while our cat was having severe health issues and we were very worried about her. It turned out that the VCA Loomis Basin was able to determine that Nova very likely did have squamous cell cancer. However, it was so far advanced that they would have had to remove her tongue entirely, she would have to be fed through a tube and would likely only live at best for a month. My wife and I were heartbroken but decided we had to have Nova put to sleep as she was already in pain and it was only going to get worse. I very much appreciate the help we got from Dr. Dailey. I can't see ever taking another pet to Animal Wellness Center given we would have to deal with Nicole. It was so disheartening to have to deal with her lack of empathy and passive aggressiveness while we were dealing with our very sick cat. I have no idea why Nicole is working at a vet if she has so little concern for pets and their owners. If she is so stressed out by the work there, she should find something else where she does not have the chance to so negatively impact pets and their owners. read more

She is great and knowledgeable. I took my shy Persian cat there and she made sure to take a good care of him and not to scare him. She told me she is against unnecessary vaccines which I really appreciate. I definitely recommend this clinic. read more

The care and attention I receive for my little guy is beyond AMAZING!! When I adopted him he was sickly, but with love, attention, the help of AWC and their amazing staff, he's a decent little dood who is having a pretty good life. Thank you to EVERYONE at Animal Wellness Center!! read more

While traveling, I needed to find a vet to do an acupuncture treatment on my dog. I came to this clinic and spent an hour listening to an unnecessary explanation of my pet's condition while my dog shook from nerves. Finally got to the acupuncture which was brutal! Never have I seen such aggressive, painful application of needles. I said I thought it was hurting my dog and the vet ignored me and continued. Most needles fell out as soon as she left the room and my dog shook all over. An unbelievably expensive, useless experience. read more

The love we share with our pets is special indeed. Animals give us unconditional love and brighten our lives with their unique personalities and quirks. I love sharing my life with animals. But all pet owners know that time will come when we have to say goodbye to our special friends. I had a cat who, to this day, was the furry love of my life. My wife and I adopted the cat as a kitten, and he was our first child. He was a perfect friend. As age weakened him, Dr. Dailey helped us manage his symptoms and keep him as healthy and comfortable as possible. But as time marched on, despite extraordinary care from Dr. Dailey, we eventually had to say goodbye to my special cat. Dr. Dailey could have sold me on anything to keep him alive. And I would have paid it - whatever she asked - just to keep him for another day. But Dr. Dailey told me it was time. That my love for my cat required I do the right thing by him. And that extraordinary medical intervention was not, in her view, in my cat's best interest. Dr. Dailey helped my wife and I do the right thing by our cat. She supported us during an excruciating emotional time, providing us professional, wise and honest medial advise for our family. I will always be grateful for Dr. Dailey and her staff's dedication to our animal's physical wellness - and for their extraordinary treatment of my wife me. Many years have passed since that hard day, and my wife and I remain loyal patrons of Dr. Dailey. Even now, after moving to El Dorado Hills, geographically distant from the clinic, we travel with our dog and 3 cats to have them treated by Dr. Dailey. Because we know when we were most vulnerable - most subject to abuse by an unethical professional who could have extracted from me a King's ransom to prolong the life of my beautiful cat - my family was served honorably and ethically by Dr. Dailey and her staff. I cannot recommend Dr. Dailey enough. read more

I live in Sacramento and drive to Davis just because they have always been way more reasonably priced than the Sacramento vets. Dr Dailey is amazing and I've been taking my pets to her for 10 years now. They've always been really helpful and make sure you can get your pets in good health. I'm super shocked to see that there are bad reviews on here. And the comments about the prices being made. People should really not be going to a vet thinking it's going to be dirt cheap lol. That being said, I definitely recommend them to my friends and family. read more

If I could give them a 0 I could. But I can't. So I give them a 1. Pricing is monstrous, my friend's cat ended up actually having leukemia after being told they didn't have leukemia. Communication with them without being in person is terrible. read more

Very disappointed by the staff . I've noticed they try to upsell additional items that you really don't need. They also have an ad for some kind of dog medication on the scales, which reeks of them getting kickbacks from trying to sell that stuff to you. Veterinarians have an edge over people because we can't ask our pets what's wrong, so we expect the vet to do best by us and our pets. Please treat your customers with a bit more respect. read more

We will never take our zoo to another vet. We've come here a few times over the years but the latest experience has won us over. We took our boxer puppy Jersey in to be fixed July 3rd. Everything went great. The office called to check on her after the holiday. Then this past Sunday she had a reaction to something. Poor baby broke out in welts & bumps all over. I took pics & emailed them to the clinic expecting a call or response to my panic on Monday. Nope....within an hour Dr. D had emailed me back, told me it looked like hives and what to do. On a Sunday!! After Benadryl and medicated baths she's doing much much better. Personal & caring staff all around!! read more

Disaster Out for the Money Dr. Dailey seems to know her trade; however, I have never experienced a worse service, that caused more pain to me and my family. Because I refused to pay for a useless X-ray for a clearly broken spine, I was ignored and simply told that "she already told me what to do" by her underlings for a week. Our family struggled with money at the time and did not have an extra $300 to waste on useless X-rays. When I went to a new vet, the new VET was shocked. I have the letters and documents to prove what a money-grubbing, soulless-towards-humans Dr. Dailey was for us. I wrote and she knew exactly how my family suffered by her ignoring us...yet, she did it. She can come up with excuses and claim whatever...STAY AWAY FROM DR. DAILEY read more

Vet's and Vet techs are great......front desk lady's are RUDE though....numerous occasions with myself and my GF being dealt with in an unfriendly manner..Nothing like spending $250 to be treated rudely by someone unhappy with their own life! Like I said....Vet's and Staff are great though! read more

Extremely overpriced and lacking the customer service to justify those prices. I was screwed by them based on a technicality on a contract they failed to tell me about. In fact, the front desk lady misled me entirely. I didn't read the contract carefully because I THOUGHT THEY EXPLAINED IT TO ME. I trust businesses to help me, not seek ways to get more money out of me. Later I found out what they told me was wrong and they're "really sorry" but I need to pay half the cost of the spay AGAIN even though I already paid $100 (and now have 3 kittens to deal with - they told me when I adopted the cat that "spay was included in the adoption fee)! And this is for A STRAY KITTEN I ADOPTED FROM THEM. And they're so freaking overpriced, the 50% charge is STILL more than other vets in the area. This was their pathetic consolation prize after giving me false information TWICE: once in person and once in a phone call. Um, nope. Sure, technically it's my fault. I should have read the fine print. Okay. But do you want a vet who's THAT interested in NOT HELPING you?!? I don't. They are clearly more interested in gutting the community than they are in animals or their owners. Go down the road to Woodland Vet Hospital or to Orchard Vet (in Winters). Both of those vets are interested in actually helping animals and the community and developing long term relationships with their owners. Or, if you do go here, make sure you get out your microscope to examine every corner of every contract, because they sure as hell aren't in your corner. read more

SLOW DOWN AND APPRECIATE YOUR CUSTOMERS COVID has made our lives a lot more difficult in general. To have your four-legged friend have to see the vet at all is a tough decision. There are TWO major issues I have with my recent appointment: COMMUNICATION NEEDS TO IMPROVE Now with Covid, you call when you arrive - someone comes to get your pet - you arrive ahead of your appointment time - and never fails it is an hour before you hear a single word from anyone. I watched people (6+) standing around twiddling their thumbs. There is NO communication unless you instigate. God forbid you ask the tech who is not working with your pet to inquire about an update - the look she gave was piercing. KNOCK IT OFF. Be thankful you have a job! Be thankful you are busy! But people, start communicating with customers as human beings. Sadly our pets can't tell us how they were treated. VET DISCUSSION After I spoke with the doctor via phone nearly ONE HOUR later - to hear what needed to happen. Speaking on the phone is troublesome as you are not seeing the interaction with your pet - and often there was a feeling that the Vet did not know what to do. There is no confidence being built because you are not partnering with the VET. OVERCHARGING I have been to the Center three times during Covid. This time they came out to get their money of course - but NOTHING is printed or shown to you on how the charges breakout and suddenly the invoice is $25 more. The really sad part is the person retrieving the money has NO CLUE about you or your pet's treatment. I asked why the fee was higher than the estimate, she did not know. Two of the three times I had to push for credit because I was overcharged. The first time they complied however the second request has yet to be resolved nearly 48 hours later and two phone messages. PICK UP - No follow-up instructions! SUMMARY - I do not recommend this center for NEW PATIENTS. We clearly are not worth getting to know. The staff, in general, are rude or impatient. I am kicking myself for bring my baby here the third time. read more

We had to let our Gramma's old dog go today. Everything was wonderful from the moment we walked in the door and our beloved dog had her last breath. They were gracious, kind and patient with us. It was completely affordable and they were nothing but supportive. Thank you. read more

I had a slight emergency this morning when I woke up to find my youngest cat pawing at his red, swollen eye. Had to do a quick find for a Vet that was open on Sundays and this was one of the few. I called them right before they were closing and they told me they'd squeeze me in. The receptionist was great, got my paperwork started asap and within minutes I was sitting in a room waiting for the technician. She was darling and really friendly. The vet (Dr. Raymond) was also really great, he made sure I knew what to look for if I was concerned about the scratch getting worse. All in all, a very good experience. I'd definitely bring either of my cats back, but I pray I don't have to. read more

I've been going to animal wellness to get care for my dog since I started college. My dog normally becomes extremely anxious at the vet (sweaty palms etc) but he is always so calm when Dr. Dailey takes care of him. Their monthly specials (especially for dental cleanings) and reduced costs for exams and extensive care help alleviate the financial burdens of having an older sickly dog as well. They worked very closely with me to get my dog the emergency treatment/surgery to save his life and were happy to call up low cost clinics nearby to refer me when they were unable to provide the services we needed immediately. I am going to miss them when I move! I am also a fan of AWC's holistic approach to medicine. I think the acupuncture, chiropractor, and eastern meds to temp. Treat my dog's bleeding tumor and arthritis were different but def. Helped him get better! read more

I have been to Animal twice, neither time I was impressed, but the most recent time made me sure I would not go back. Crystal has been incredibly rude on multiple occasions while trying to get my pets prescription. I called to notify her that Costco did not get the prescription she was suppose to fax. She told me "call back with the fax number, maybe I have it wrong" and hung up on me. I called back and asked to speak to Dr. Dailey- she gets on the phone, I tell her the how inappropriate her staff member Crystal has been. Dr. Dailey tells me "well, if you were rude to her... she is one of my sweetest employees". I said "I would be mortified if I had her representing my business and I will no longer be bringing my pup to her facility". Dr. Daily says "sorry to hear that" and hung up on me. Dr. Dailey is just as inappropriate as her staff. read more

HORRIBLE SPAY DONE ON MY PUPPY!!!! Terrible experience! I tried to give it a no star rating. My first advice is to read all the filtered ratings at the bottom of this page because there is just as many 1-2 stars as 4-5. The highlights of getting my first puppy spayed: First thing when I walked in, I had a rude greeting of telling me to wait Second, on a low income spay voucher, they said the herniated belly button fix would be and extra $60 (Her belly button is still protruding now that the scar has healed) Third, ultimately had a TERRIBLE SPAY ... her scars are jagged with overlapped skin folds and her belly button is partially tucked when feeling it... Fourth, she got super sick from the pain meds that required me to take her to the emergency vet 2 days later (cost totaled over $350 to get my dog spayed) Fifth, when I called 2 times, they forwarded me to anyone but the Vet that I was requesting and the Vet-Tech and Manager were both telling me my dog shouldn't be sick off what they had given her for pain meds. She vomited and had diarrhea for 3 days afterwards, was put on a bland diet by the emergency vet for the next 1.5 wks to clear it up Ultimately a HUGE disappointment and my puppy having a gnarly scar. read more

Okay, I give this five stars based on their work from 2002-2004, but I haven't found a vet that I've liked since I moved away from Davis. I took my first cat here during college, and continued for the year I lived there after. The vets tried holistic medicine in many cases, and my kitties got great treatment. ! They even gave the older cat chiropractic treatment I am considering driving my cats all the way out here from the Bay Area because the vet service was so good. I hope they are still worth the trip! read more

(only one star because thats the loswest i can possibly score) DO NOT GO HERE. CAT DIED THE MORNING AFTER HIS VISIT. I am disgusted by this place. I took my cat into the Animal Wellness Center last mintute not knowing too much about the place. My cat was not in too bad of condition before i brought him in, not knowing his visit could result in death. He orginally went into the place because of a few cat fight scratches. They gave my cat drugs that he couldnt handle without mentioning anything life threatening, they made comments like "oh a little skratch" and "big guy will be fine". My cat died the next morning, he was only 2 years old.Not to mention when i told the vets what had happened the receptionest was flat out rude. I ended up crying after taking to her just because of how rude she was. If i took my cat to another vet, i can strongly say he would stilll bye alive. YOU ARE BETTER OFF NOT TAKING YOUR ANIMAL TO THE VET AT ALL IF YOU GO HERE. IF WANT TO SEE YOUR ANIMAL DIE SLOWLY AND PAINFULLY ALL NIGHT THEN THIS IS JUST THE RIGHT PLACE FOR YOU. ONE SUGGESTION FOR THE ANIMAL WELLNESS CENTER IS IF YOU ARE GOING TO GIVE AN ANIMAL UNSAFE DRUGS THEN BE IN CONTACT WITH THE OWNERS WHILE THEY ARE WATCHING THIER LOVED ONE DIE AND CANT GET AHOLD OF YOU. IF ANYONE HAS HAD A SIMILAR EXPERIENCE PLEASE CONTACT ME. I AM TRYING MY HARDEST TO PRES CHARGES. R.I.P NICHOLAS MOON TOSH. read more

Took my dog Chachi for a consultation regarding a certain matter. Dr. Dailey was patient, thorough and took the time to explain option treatments, including those based on Chinese Medicine. The office itself and examination room was very clean (unlike some other vets) and didn't feel like it was an "assembly line" type of an operation with a staff which constantly multi-task. Overall, a positive experience. read more

Doctor Daily is really the only person I trust with my dogs health care. My big guy had growths removed while he was getting his teeth cleaned. She sent only the suspicious growths to be biopsied. All of her staff are so genuine with their care for my dog. I feel comfortable here and recommend Animal Wellness to all my friends. read more

Animal Wellness Center - Rocco alittle groggy but doing well after having growths removed. - Veterinarians Near Me - Davis, California

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I still take my dog here and love it!! The vets are great! The vet assistants are great! The office staff is great too! The clinic is clean and welcoming. I feel very comfortable trusting them with my dog's care. I take my dog in every month for a chiropractic adjustment and they always give me a a reminder call. I appreciate that. I feel that services are reasonably priced. They're also very good at outlining how much services will cost so you are not surprised when you pay the bill. The clinic also offers a holistic approach to wellness- including more traditional medications and also chiropractic, acupuncture, herbal remedies. I really appreciate the thoughtful care they provide for my dog and couldn't imagine going anywhere else. read more

Brought my Bengal cat in today because he had vomited up some blood and I was worried about him. I called the clinic and they were able to fit me in an hour and a half later, which is amazing for a Saturday. The receptionist was very kind and friendly and tried to reassure me, as it was very obvious I was worried about my little boy. The vet tech was great too very professional and thorough with the intake and so gentle with my kitty. The vet I saw, Dr. Holeman apparently only works there on Friday and Saturday, but I really liked her. She was friendly and approachable and spent a lot of time addressing my concerns and giving me different treatment options. She was very knowledgeable and clearly concerned for my pet's well-being. The only negative was I had to wait a while to be seen and it took them a while to get my information to the receptionist so I could pay, but again they did take me on short notice on a weekend, so I cannot really complain about a little extra wait time when it was clear they were busy. Overall a really positive experience, I am planning to continue working with Dr. Holeman to make sure my little guy has a complete recovery. read more

I recently made an appointment to speak with Dr Daily concerning my dogs increase in guarding and anxiety. She spent well over 30 minutes with me giving very practical advice that has improved my puppy's disposition dramatically. Grateful for her honest and practical approach and the time she was willing to take with us. read more

I have been taking my cats to Dr Dailey for over 15 years and I have always found her to be compassionate and caring. I think that she is especially gifted with managing chronic health issues and senior pets. She will try to provide multiple treatment options so that I can choose an option that is both affordable and appropriate for my pet. read more

Dr Dailey is an amazing vet. Our little Rat Terrier girl, Coco, developed a nasty and potentially deadly autoimmune disease. It was devastating watching her suffer and get sicker. In reading about it later, it is a very difficult disease to diagnose. Dr Daily didn't give up, and finally with an ultrasound was able to "see" the problem in her gut. Coco starting improving within 4 days of the right treatment. Dr Dailey has been incredible, working with us to tweak dosages of the two serious medications she is on, and helping us to create a diet program that works for her. Coco is now stable and living the Good Life. She continues to need her meds and sometimes it's challenging to entice her to eat well to keep her at a healthy weight. We are extremely grateful to Dr Dailey and the staff of Animal Wellness Center for their compassion and tenacity in caring for all our fur babies. read more

I've brought my pets to Dr. Dailey and her team since the early 2000's. Dr. Dailey's approach gives me 100% confidence and has seen us through multiple pet situations ranging from the difficult passing of pets, to proactive total quality of life care, to disease mitigation and management of kittens and puppies. What I value most isn't just her knowledge, experience, and her holistic approach; it's her empathetic, gentle yet pragmatic style as we work toward defining and doing what is right for our four-legged family members. I recommend Dr. Dailey and her team! read more

I agree, Dr. Daily and the Vet staff are fabulous and they are wonderful with my sweet dog, Boo, who can be nervous and timid. I took her in 2 years ago after I found a malignant spindle sarcoma on her leg. Since she was 14 1/2 at the time, I was looking for alternative methods to surgery, radiation and chemo. In fact, I thought it would just be palliative care to make her comfortable while the cancer ran its course. We started with herbs (both topically and orally), acupuncture, liver supplements and a high protein diet. Well, the tumor broke up in 2 months, was less than 1/2 of its original size in 4 months and was completely gone in 6 months!!! The Eastern Medicine philosophy has been very successful in restoring Boo's health and also is low stress for her. I have continued with the acupuncture every 6 weeks for overall health and I am now trying laser therapy for her arthritis since she is now 16 1/2!!! The results have been amazing. She has more mobility and energy and much less stiffness and inflammation. I can honestly say taking Boo to Animal Wellness Center has not only added years to her life but has certainly increased the quality of her life, as well. I will definitely bring in my next dog to Dr. Daily starting as a puppy! read more

Animal Wellness Center - Boo Cool, ready for laser therapy! - Veterinarians Near Me - Davis, California

If I could give them an endless star rating I would. Dr. Dailey and her team are the most caring, compassionate, informed and loving team ever. We brought our 10 year old Aussie to Dr. Dailey 5 years ago after being disappointed with the care our boy was getting at our vet in Vacaville. Under Dr. Dailey's care our boy thrived - survived liver cancer surgery detected by her thorough exams, enhanced his quality of life through laser treatments as he continued to age and lived until the age of 15. Her honest caring treatment options helped us make informative decisions in the care of our boy. I couldn't recommend any better veterinary care than Dr. Dailey and her team. read more

I have been taking my dog for laser therapy here once a month for over a year. I liked the vet and most of her staff. I come from Sacramento and know the traffic over the causeway backs up so I leave with plenty of time. Today there was an accident and I as 9 minutes late. The receptionist proceeded to tell me with these kinds of appointments you can't be late and I told her I understand and I' apologized. I told her the traffic was really bad and she wanted to know where I was coming from and I said Land Park in Sacramento and she said she comes from Madison Avenue and makes it on time. I told her I leave with plenty of time but there was an accident so it was extra backed up today. She told me next time I'm late they will have to cancel my appointment, which when I called them to tell them I was running late, she told me they might not be able to see my dog, but since I was so close go ahead and come.. When I get there no one is waiting and when I leave no one is waiting....and I understand totally about being on time but I felt like she was being rude and would not let it go. I would have rather her tell me when I called they couldn't see my dog cuz the next customer was there or coming and I would've gone back home. I will not being going there anymore. read more

Went to Animal Wellness Center because they had a special for the month of April for felines. Usually the cost of neuter would be $100ish, but with their coupon I found in a magazine it dropped down to $55. I called to confirm an appointment and to make sure there were no extra charges. The receptionist told me everything was included (exam and such), so I thought "wow, what a great deal." Later to find out there was a $39 dollar charge, plus medication. So instead of $55+tax out of pocket, it ended up being $138. Next time they need to disclose the extra charges on the advertisement. Pretty misleading. Probably not going back here again. read more

My first experience here was pretty good, but the second experience was not great. I was charged $30 for them to clip my dog's nails and an extra $30 charge showed up on the bill for having what they deemed a "difficult dog". Add this to the rude comments about my (rescue) dog being "naughty" and I I'm finding a new vet. I wouldn't suggest this place to anyone. Too expensive and they take no time to make your animal comfortable. read more

I took my pug too get her teeth cleaned there the placed stinked when i walked in the doctor was nice but didnot introduce herself. The vet assistant and front desk person were really rude. I had too call them too find out how my dog was doing they said they were going too call but never did when i called too find out about my dog they told me no vet assistants were their. call back very rude. remember if you work with animals you should have some kind of manners otherwise get another profession. read more

Dr Dailey is a compassionate, knowledgeable vet who gets to know patients and clients in order to best serve them. The negative reviews are from people too unintelligent to compose a properly constructed sentence, those who do not see it fit to spend money on their pets (making excuses, complaining about life not being perfect, if you aren't willing to spend money on an animal don't get one), those happily ignorant folks who refuse to be educated about their pet's health and treatments, and of course, the entitled. AWC is an integrative practice, offering acupuncture, VOM (chiropractic treatment) laser therapy and herbal remedies as well as traditional western medicine. Two of my dogs have chronic conditions which cause pain that are managed with herbs and VOM rather than heavy pain meds which can cause liver and kidney issues when used long term. My other boy was having urinary incontinence problems, usually treated with a medication that can cause organ damage. He is on a Chinese herb and no longer has accidents/leakage. A few years ago I had a rescue dog for whom I used a low cost voucher and there was no out of pocket cost. I mentioned I she was looking for a forever home and one of the techs adopted her. Most vets will vaccinate everything, even immuno-compromised animals and those advanced in age. This is unnecessary and can be harmful. A simple titer will show if an animal has the appropriate antibodies to protect him and is valid in place of a vaccine when proof is needed (animal licensing, boarding/grooming). Dr Dailey offers and thoroughly explains titer testing, as it's in the best interest of the animal (as a society we way over-vaccinate pets). Dr Dailey recommends and explains the benefits of a high quality diet and sells specialized food but does not pressure clients to buy it. The hospital is clean and comfortable and the staff is friendly. It's unfair to call them rude when they have to place a call on hold or ask a client to wait (others pay for time/services too, you're not more important). If I didn't work at place that treats my boys for free I'd drive the hour to continue seeing Dr Dailey. read more

If it were up to my 9 month old Maltese, he would probably give this place a NEGATIVE 5 Stars because he left the clinic with his manhood gone. However, as his owner, I believe this hospital deserves 5 Stars for their attitude towards my dog and 3 Stars for their attitude towards me. I chose this place because they offer a Friday Special on neutering services. In total, I paid $123 for neutering, medication, and e-collar while other clinics in Davis quoted me upwards of $200 for the same service. Reception was not particularly courteous. At first, the receptionist completely ignored me, instead doing something on the computer. After leaving for the back room and coming back to the computer several times, she finally told me that she would get to me in just a sec. I waited 10 more minutes before she finally handed me the clipboard and told me to fill it out. I understand that you are busy, but would it take that much effort to give a simple greeting and have me start filling out the paperwork while you finish your tasks? The other staff members were better. The vet tech was gentle with my dog, thoroughly explained the procedure, and answered all my questions. When the vet tech printed out the initial quote, she included several procedures that I finally opted out of, such as removal of the dew claw and anal sac expression. I had a minor heartattack when the total came to $400. When I asked her about the additional procedures, she was honest and did not pressure me into accepting anything. The veterinarian was satisfactory. He wasn't particularly personable and was rather focused on his work. However, I can't complain because he is clearly very capable. After 1.5 weeks post-surgery, my dog's wound has healed up very nicely. There's no sign of surgery except for the obvious removal of the you know what, and some purplish color in that area, but the coloring has been improving everyday. Also, I only needed to give my dog 1 dose of pain medication afterward. When I picked up my dog, the vet tech from earlier took the time to properly explain how to take care of my dog afterwards and provided me with an instruction sheet. This was my first experience neutering a dog, and I felt confidant in being able to take care of him. I really liked that the day after the surgery, someone from the office called me to ask me how my dog was doing. The only additional recommendation I have is that the e-collar they provide is not particularly comfortable. I later went to Petco and bought an inflatable collar that lets my dog eat, drink, and play almost completely normally. I would forget about the e-collar they offer and buy my own. If you can afford it, it will make the 2 weeks they recommend a lot more comfortable for your dog. Again, I have no complaints about their treatment of my dog. However, they could stand to be better with humans, but I guess they are specialized in pet care, not human care. read more

I appreciated having an homeopathic option for treating my pets, and the doctor is very knowledgeable. However, I will not be returning due to poor customer service. The receptionist was pretty nice, but when I got put into a room, I felt like the tech could care less about what I had to say and didn't even make eye contact with me once. I felt very rushed. read more