I came here by chance for a little me time. The location is safe and the business inside if clean and organized. They were able to take me in as a walk in on a Friday evening which was nice. I did a bubble pedi gel and normal deluxe mani with clear. I had asked for a built toe nail as I had destroyed mine after getting it smashed by video equipment at a concert She (I feel so bad I forgot her name)recommended I don't do that and try to let it grow out to save the integrity of the nail. I appreciated this information because she could have made extra by just doing that without client education and she didn't. They were fast and did a very clean job. My hands and feet feel refreshed. The woman doing my toes was very nice and carried a light conversation but also let me sit in silence and enjoy. With my services I paid 105$ after the discount of paying cash. I tipped 20$ total for services so 125$ out the door. I will be coming back here and the experience was very pleasant and quality was good. read more

0/5 stars if I could. Absolutely terrible customer service. I came to this salon with my sister and niece for what was supposed to be a relaxing manicure and pedicure appointment. Unfortunately, my experience was incredibly uncomfortable, unprofessional, and disappointing. When one of the nail technicians asked what I wanted for my nails, I showed her a picture of a simple brown French tip design and explained that I wanted it done on my natural nails. She looked at my nails, showed the picture to the technician doing my pedicure, and the two of them started laughing. She then told me she couldn't do the design because my nails were too short and repeatedly insisted that I would need acrylics. When I explained that I couldn't get acrylics because of my job, she offered no alternative and simply refused to do the design. I felt humiliated by the way she reacted to a completely reasonable request. Afterward, she walked away and began speaking Vietnamese with the other employees. I cannot speak for everything they were saying, but the situation made me extremely uncomfortable, especially because I had just watched them laugh at my nails. When I asked the technician doing my pedicure what was being said, she told me they were just talking about how short my nails were. Eventually, another technician offered to do my nails using builder gel. I agreed because I was under the impression that this would help give my nails the length needed for the design I originally requested. However, as she began working on my nails, I realized she wasn't adding any length at all. I questioned this because I was now paying for a more expensive service when I had originally been told that my nails were too short to get the design without acrylics. When I brought up what the first technician, Jenny, had told me, the second technician apologized and called it a miscommunication. However, there was no miscommunication. I had clearly shown Jenny the exact design I wanted, and she repeatedly told me she could not do it unless I got acrylics. She never offered to have another technician help me or explained that someone else in the salon could do the design on my natural nails. When it came time to pay, I politely asked whether I could be charged for a regular manicure instead of the more expensive builder gel service, since I had agreed to the upgrade based on the impression that it was necessary to achieve my desired design. The owner became involved, and I tried to explain what had happened. She interrupted me to explain that different technicians have different levels of expertise. I completely understand that. Not every technician can do every design, and I would have had no problem with someone simply telling me that they weren't comfortable doing it. The problem was how I was treated and the fact that nobody communicated my options to me. I explained to the owner that the first technician could have simply referred me to someone else who was able to do the design without acrylics. Instead, I was laughed at, dismissed, and left to figure out another service without a clear explanation of what I actually needed. Throughout this interaction, multiple employees were speaking Vietnamese among themselves while I was trying to resolve my concerns. I have no issue with anyone speaking their native language. However, given the circumstances and the fact that I had already felt mocked, the situation made me feel even more uncomfortable and unwelcome. I was left feeling as though everyone was discussing me rather than genuinely trying to address my concerns. In the end, the owner refused to offer any adjustment to the price, and I was left paying more for a service that I may not have needed in the first place if someone had simply explained my options from the beginning. I am not upset that one technician couldn't do a particular nail design. I am upset about the lack of professionalism, the dismissive attitude, the apparent lack of communication between staff, and the way my concerns were handled by the owner. A customer should be able to ask for a simple nail design without being laughed at or made to feel embarrassed about the length of their natural nails. I came here to enjoy a day out with my family, and instead I spent the appointment feeling uncomfortable and disrespected. I would not return, and based on this experience, I would not recommend this salon to anyone who values respectful customer service. read more

Kim did an amazing job (again!) Looks better than inspo picture. She's efficient and always checks in on shape & color. Overall an amazing experience. read more

Kim did it again with a Pink Coquette set! Original inspo was more bland than I preferred so I asked her to use a darker pink and she knocked it out of the ball park! Completed in record time of an hour and 15 mins. Beautiful, gorgeous, fast, and exactly what I asked for. Couldn't be more thrilled! read more

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Kaylaaaaa! Is the BEST! Just look at my nails! Love them! She's been doing my nails for years and I have never had any issues. She is very detailed in her work. read more

Bamboo Nail Bar - Nail Salons Near Me - San Jose, California

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Hands down one of the best nail places I've been to. Ask for KIM because you won't be disappointed. The interior was clean, all the staff members friendly and the design came out soooo nice. Kim was so friendly and sweet as she came highly recommended. I just showed her design and it came out looking better . I'll definitely come back for my birthday set read more

Bamboo Nail Bar - Nail Salons Near Me - San Jose, California

It was my first time in this salon and they were everything and more. Kim did such a good job and her set was better than the inspo picture! The entire process she checked in with me, made sure I liked the way the nails looked and if I needed anything changed. She also made sure the colors were to my liking as well. Everyone is very nice and it was a very calm an experience. 10/10 read more

Bamboo Nail Bar - Nail Salons Near Me - San Jose, California

Ms.Pink delivered again!!! so talented and so sweet! Love how attentive and reassuring she is. Been a client to her for the past 5/6 years, followed her here and do not regret it! read more

Bamboo Nail Bar - Nail Salons Near Me - San Jose, California

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Walk ins are not welcome so don't even try . I only went here because it was convenient but not worth it. Bad customer service. Next time before turning away a regular customer it would be appropriate to apologize and give them a time to come back or see if they could wait. read more

First time trying this nail bar as recommended by a friend and the experience did not disappoint! The decor is trendy, cute, and clean. I did not notice a strong odor of chemicals which I understand to be part of the environment at a nail salon, but it was a pleasant surprise. The technicians were efficient and did great work. I brought a picture of my inspiration and my nail tech's version of it was even cuter than the image I brought to her. You also get a discount for paying with cash which was great. I will definitely be back! read more

Bamboo Nail Bar - Gel manicure with nail art - Nail Salons Near Me - San Jose, California

It's been a few months since I came, but am finally getting a chance to leave my review. I was looking up a nail salon to try (and hopefully become a regular at). This popped up and had good reviews, so I booked online and was able to get in pretty quickly. I booked a gel mani/pedi, but once I get there, I decided I wanted to get a design done on my fingernails as well. The atmosphere is calm and relaxing - there's a small corner to wait if the place is full. I waited about 5 minutes after checking in before being called. I was situated at one of the pedicure stations and we were off to the races - in more ways than one. While I appreciate expertise resulting in quick work, I felt like I was being rushed through my experience here. My feet barely soaked before everything was done. My pedicure wasn't bad, but it wasn't great either. The gel polish looked decent, but there were some blotches, which I didn't notice until I checked them closer at home. I had an inspiration picture for my fingernails - the technician said she could do something similar, but not exactly like the picture. That was fine with me, as I wasn't looking to replicate it exactly anyway. When it was done, I liked the design she made because it wasn't bad. In fact, I left pretty happy with it. Someone who I assumed was the owner/manager was very attentive in asking if I was satisfied with the work today and I was - thinking that I had found a regular salon to come to. Once I got home, I noticed there was a small chip on my right pointer finger. I was sad, but my fault since I probably banged it on something while driving. Then I noticed some indentations on the polish, which was weird since gel was cured. The next day, one of my nails started lifting and within 5 days, pretty much all my nails had lifted. Bummer. Overall, I had a rushed experience and then nails that lifted within a week. Staff were friendly, but I think the volume of customers contributed to the quality of my time there and the end result. Prices were comparable to other places, but I was charged a bit more for the design than at other salons. read more

It's still a five-star experience for me--every single time! I just had to add this update to highlight the beautiful nail artwork they continue to deliver. The team is consistently courteous and genuinely makes you feel seen and heard, especially when it comes to nail design. They go above and beyond to ensure you're happy with the final result and that you leave feeling valued. I can't even count how many times strangers have complimented my nails and asked where I got them done. The attention to detail they give is unmatched, and it truly shows in their work. My original review may have been written over a year ago, but my feelings haven't changed--if anything, I'm even more impressed now as a regular. The quality of their craftsmanship and customer service hasn't faded with time. If you're looking for a place that blends talent with heart, Bamboo Nails is it! read more

Bamboo Nail Bar - Nail art by Kim - Nail Salons Near Me - San Jose, California

Although I was extremely unsatisfied with the paint job Cathy did my first visit here, I came back a month later and they offered me a 10% off. Rose did my pedicure and she was great! read more

Bamboo Nail Bar - Done YESTERDAY. Terrible nail polish technique. - Nail Salons Near Me - San Jose, California

I've been coming here for over a year now, and I can confidently say this is the BEST nail salon I've ever been to. First of all, it is SO CLEAN. Like genuinely spotless every single visit, which I appreciate so much. The team is always incredibly communicative about pricing, and no matter which tech I see, I always feel taken care of. They consistently offer beverages and snacks (I usually decline, but the fact that they ask every single time shows thoughtful hospitality). Small little things like that go a long way. The quality of the work, has been the best I've been to in this area. I regularly see Kim, and she's always so meticulous with shaping and filing which is most important to me. I'm so been serviced by a few other techs and have never left disappointed or upset. Also, if you're unhappy with a design that a tech is doing or not up to your standard, SAY SOMETHING. Don't let them finish by putting the top coat to seal the deal! Use your voice Anytime I've had a broken nail or a chip, even weeks after my appointment, they've always welcomed me back with no hesitation. Depending on how long it's been, it's either free or a small fee, which I find more than fair. I work with my hands a lot, so chips and tears happen... it sucks, but Im never uncomfortable asking for a repair. And neither should anyone else. Shit happens. 10/10 love this place. read more

I loved bamboo for so long. I recommended some many friends here. I came in and got a new set, 3 days later a nail broke. I went to get it fixed, they fixed. 2 days later another nail broke, I called and the lady on the phone said "I don't have time to deal with you". So I came in, I was met with attitude and meanness. They proceeded to make me wait over 30 minutes to get my nails taken off. The entire time I was waiting they were talking bad about me to each other and the other customers. Save yourself the time, the heartache, and the money. Update: after an hour of waiting, they never took care of me. Update to the response to the owners: I have a recording of your techs talking bad at me. I also had someone on the phone who heard the entire thing. I did not demand. I also showed up to remove the nails and told I would be helped and than I wasn't. I left an hour later with nothing try again. It's also illegal to record a phone conversation without consent. Also Kim was one who on the phone said I don't have time to deal with you. Than she was awful to me in the salon. read more

Bamboo Nail Bar - Monday broken nail - Nail Salons Near Me - San Jose, California

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I thought I finally found a great nail salon, Terrible customer service the only nice one IS KIM maybe because she's the owner...... looking for a new nail salon with better customer service and that they don't criticize or talk about you in their own language read more

I had a pedicure with Rose. She is so sweet and did an amazing job. She takes her time, is meticulous and actually cares about the process n how it turns out. She is definitely my new go to lady for pedicures. I had a lovely experience and love my toes. read more

Amazing work done by the one and only Pink!! I absolutely love getting my nails done here with pink, she has amazing talent it took me a very long time to find a nail tech that did a lot of designs and got my style. Pink is so amazing she can execute any art style and girl got fast hands too ! This place is worth your money . read more

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I know I can trust Jenny with ideas when I come in with none. She knows what I like and I'm comfortable telling her when I'm not satisfied with her nail service, which is never! I've been her client for over 4 years and it's always a joy coming in. The vibe is very lax, clean and professional. Cute decor and friendly staff as well. I recommend coming here! read more

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I scheduled online with Kayla on July 17 at 4:15, when I arrived the guy at the entrance told me it was for July 31. I said I will reschedule. I went home and again I scheduled online for July 24 at 4:15. I called Kayla on July 22 to make sure I was on schedule and she confirmed that I was. Great! I go on July 24 and I am not on schedule. I showed them both of my confirmations that I received via text. And I was asked if I could wait 45 minutes. No I cannot wait 45 minutes, my appointment was to be at 4:15, not 5:00!!!!! I don't understand how appointments booked online can be altered to another date or even disappear!! Very dissatisfied customer Diana read more

I had a nail appointment here on July 27th. A staff member named Pink performed my manicure and pedicure; she was meticulous, understood exactly what I wanted, created stunning nail designs, and was very engaging to talk to. She was also very accommodating when I asked for a more eye-catching look. I highly rate her skills and would definitely recommend choosing her. read more

Bamboo Nail Bar - Nail Salons Near Me - San Jose, California

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This place is very professional and amazing costs too. It was my second time visiting but I will continue to come back. read more

Bamboo Nail Bar - Mani - Nail Salons Near Me - San Jose, California

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My friend recommended me to come to this place and it was a great experience. I was recommended to go to Kim and honestly I highly recommend her as well! I showed her pictures of what I wanted and she was able to do it all. I requested for gel x nails. Super chill vibes and the place is beautiful. read more

The manicure was done by Paul. I was charged $60 even though the website lists it as $35 + $10 for french +$5 for gel removal still that is $50. No hand cream or extras were included. I had trimmed my nails myself in a rush before coming in because I was traveling, so they were uneven. I was surprised that he didn't file or shape them before starting the polish. I had to ask for cuticle trimming and filing, which he did after I mentioned it, but those are basic parts of a manicure and shouldn't need to be requested. The pedicure was done by Lana and she was wonderful. She charged as advertised and did a great job. I liked the salon overall, so I'll likely give it another chance next time. -updated from 4 star to 3: In the salon's reply, they mentioned this is their "standard procedure." If that's the case, then I honestly wouldn't recommend their services. Filing and proper prep aren't extras for a manicure or pedicure -- they're basic steps. Clients also shouldn't have to keep checking to make sure everything is being done properly. read more

It's my first time here and their service is amazing! My nail lady, Pink, did a great job making my nails so pretty! read more

Bamboo Nail Bar - My beautiful nails! Thank u, Pink! - Nail Salons Near Me - San Jose, California

My boyfriend and I just moved to San Jose and decided to treat ourselves to our first visit at Bamboo Nail Bar and we're so glad we did! It was both of our first times here. I got a manicure with Kim and my boyfriend had a pedicure with Lana. We both absolutely loved our experience. The salon is super clean, peaceful, and the whole staff is so kind and welcoming. From the moment we walked in, we felt totally at ease. Can't wait to come back again! 10/10 read more

Bamboo Nail Bar - Nail Salons Near Me - San Jose, California

ASK FOR KAYLA!!! This was my first time in the salon and Kayla exceeded every expectation I had. From the moment I walked in, I was treated like royalty -- she offered me a snack and water and made me feel completely comfortable and cared for. She was super quick and had me out of there in an hour! Also this salon is SO affordable! I got gel x and gel pedicure and my total was only $115! I'll be honest, I was a little nervous coming in because I had been going to a previous nail salon where I was never really happy with my nails when I left. I also wanted a very specific color that not every salon offers, so I wasn't sure it would be possible. But Kayla went above and beyond -- she literally mixed colors together to create the exact shade I wanted, and it came out PERFECT. The attention to detail, the quality of her work, and the overall experience were truly top-tier. My nails are flawless, the shape is beautiful, and I left feeling so happy and confident. Safe to say I've officially found my nail tech. If you're looking for someone who genuinely cares, listens, and delivers incredible results, book with Kayla. You will not be disappointed read more

Came in Wednesday evening for an acrylic gel set ($60 before tip). I didn't make an appointment because I didn't know when I was going to be available. Even though I had to wait to be seated the owner was so kind and accommodating. He was quick to offer me a drink and very apologetic about the wait. But I didn't mind I was just happy they could fit me in. My nail artist did a great job. He was very detail oriented and made sure my nails were all the same length. All my nails turned out even, smooth, and fully painted. I'm very happy with how my set turned out. I've been to this spot 3 times now and have been happy with every visit. The shop is always clean and staff is polite. Can't wait for my next set! read more

Amazing! I love their complimentary drinks and snacks! The salon is so clean and cute! Rose did my pedicure and she did amazing! She is really friendly, took her time and did a great job. read more

I really want to give this new salon a good review,but my first experience is off the mark. This review is for a classic mani/pedi with my natural nail. My nail color was not fully covered. Pic shows 2nd coat not quite covering the 1st leaving a visible line by the cuticle. It's a common complaint from other customers. Also, no hot stone massage with the classic mani/pedi not the end of the world. I thought the salon is really clean and I like the light decor. Staff are all very friendly. Price is reasonable $55 not including tips for a classic mani/pedi is reasonable. Disappointing 1st experience though. I may give it another try perhaps not with the same person. read more

Bamboo Nail Bar - Natural nail with polish. 2nd coat created a line. Not happy with the finish . - Nail Salons Near Me - San Jose, California

Unfortunately one of my worst manicure:( I wanted to find another nail salon for a variety. Despite if the negative reviews I decided to give them a chance because their other clients seem to really like them. Here's what went wrong: - Some of my nails were coated more times than others causing some nails to be darker than the rest - I asked if I can get my cuticles cleaned (as I thought this was part of it because it says it on their website but either way it's usually a default when you get a manicure) I was told it too late and there's no more time - I felt like they were rushing me. I had excess nail color in my fingers - My nails wasn't fully coated all the way I'm a bridesmaid for a wedding coming up and I'm embarrassed for my nails. For $110 total is didn't feel like I got my money worth. I will most likely try to get my nails done somewhere else tomorrow. Hopefully it doesn't cause too much damage to my nails. read more

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Unbelievably impressed with Le's work done on my Halloween/Baby Shower nails! So many compliments, and was such a perfectionist - much appreciated and can't wait to come back! Lots of referrals to come! Very casual and relaxing atmosphere here, too! read more

Bamboo Nail Bar - Halloween/Baby Boy Shower Theme! - Nail Salons Near Me - San Jose, California

I would avoid at all costs if you're thinking of getting a pedicure without getting knicked. I've been here countless times even before management change and after, but this was the first time I've encountered discomfort during a pedicure with active bleeding and pain. The technician was rushed following another appt, throwing tools into the water bath when we began and then quickly began doing the gel removal. I had an excellent experience before but I'm just surprised at how rushed she was even though I set an appt time. I arrived early but did not expect to be seen until my appt time It happens, I understand but I felt like it was not handled well upon the service, I was bleeding and I had to ask her for a bandaid. It was physically uncomfortable to continue I opted to stop my gel pedicure given the discomfort and still paid for the gel removal, it cost me $45 and no offer for reduction of costs. I am no longer returning read more

Bamboo Nail Bar - Nail Salons Near Me - San Jose, California

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I have been coming to Kim for probably more than 10 years. Kim is so great and listens to what I want. I never thought I would have nails with different colors, but here I am. I especially am amazed at how steady and amazing her freehand drawing is. Bamboo Nail salon is very clean and all her staff have been so sweet. Thanks for another great set! Love it! read more

Bamboo Nail Bar - I asked Kim for purple nails and she DID NOT DISAPPOINT. I LOVE these nails. - Nail Salons Near Me - San Jose, California

Found this place on a whim and so glad I went! My sister and I came here, she got a mani pedi and I did a pedicure. Service was amazing and the staff were so kind! The salon was very clean too. I did the deluxe pedicure with gel french tips and they came out so cute! Looking forward to coming back here and will definitely recommend others to come! read more

Had a great experience! I was able to book online same-day and got a fantastic nail tech and pedicurist. Prices were reasonable and the nail tech made sure to get the exact color I wanted, giving me several different options. Tons of parking out front and so many color options. I was really happy with the service and will be back. read more

This place is a hidden gem!!! started coming here because my nail tech, Jen, is now here and I absolutely love this place. Prices are very competitive and the services done by Jen are amazing. Ask for Jen if you come here! She's the absolute best read more

I asked the nail tech to fix one of the nails that was clearly not drawn on right and she told me she had to much stress at home with her kids to fix it ....mind you I always tip her over 20%. dont expect much professionalism from these places but that one definitely took me aback . Won't be back here again . read more

Had an appointment with Kim (the owner), she came recommend by a friend and I made the appointment online with her. Once I checked in for my appointment, the lady that checked me in pointed to a chair. When I sat down, a guy came to do my nails. I insisted I came in for Kim and didn't want anyone else to do my nails. Then I get moved to Kim's chair and Kim was the lady that checked me in!!!! I should have left then but I didn't Got gel manicure and it looked fine, this was on Tuesday evening. By Thursday I noticed the puffing on multiple nails and by Friday all 5 fingers on my left (non-dominant hand) had significant level of chipping or pealing! Note: I've actually been wearing gloves while doing dishes and such so it came as a shock when I first observed puffing on day 3! Completed waste of $$$ read more

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Update/Response: Yes I was very appreciative of how you took that over charge into consideration and made it right. Thank you. Upon my second appointment, scheduled with Paul at 1pm, when I arrived I was told by the person at the counter that I had an appointment with Sofia instead of Paul, which was incorrect. I stated I would be open to having Sofia do my nails instead. Then, someone came up to me while I was waiting and told me that Sofia had an appointment with someone else at 1pm that wasn't me. That's why I told you I would come back later that day. The service done by Paul was rushed. He reiterated the reason he charged me $50 the time before was because my nails were not even. That was untrue. It seemed like a scheme to make more money. My nails were even and none were broken. He chose to apply a lot of acrylic powder and mold them back into their original shape. He then charged me $5 more. If he was going to do an upcharge he should have asked me before doing so. I appreciate your response, and the will to make it right. But after the dishonesty, wasted time and money I have reached my capacity, and don't think this is the best fit. _____ I made an appointment for the first time a couple of weeks go to get an acrylic fill with gel polish. While making the appointment I asked the person who took the call how much that would be and she told me it would be $45. It was also stated on their website that it would be $45 for this service, but I just wanted to make sure. When I arrived for my appointment I sat down and the man who did my nails was very kind and he took the time to clean io my nails. He accidentally knicked me while filing my nails but continued to apologize which was very sweet of him and after all, it was an accident! However, he applied a lot of acrylic powder and started reshaping them just to mold them back into their original shape which I thought was a little weird? Regardless of that, when I got to the counter I was charged $50 for the service. I chose not to say anything until later on. Furthermore, my appointment was at 1pm which I was seen right away. But the nail technician's other client came in around 1:45pm and he completely rushed the paint job! There were areas on my nails that weren't painted because they were missed. I called and talked to the owner and told them that I was charged $50 for a $45 service and confused as to why, so they gave me a $5 discount for when I came in next. I was very appreciative of this, and it seemed very professional, so I made another appointment with that same nail technician. When arriving at 1pm for my appointment they told me I had an appointment with someone named Sofia instead of the nail tech that I booked with. I told them I would be open to having Sofia do my nails, even though I was little confused about the whole situation. Then they told me Sofia had an appointment with someone else! So I knew something was off... I asked them if I could come back in later that day and have the nail tech I booked with. So that's what I did, and the service was okay. It wasn't great, it was rushed just like the time before, I got knicked with the drill twice, and the application for the nail polish was even worse than before. After he was done filing my nails and applying the acrylic powder I asked him if I should wash my hands and he told me - no, that I will do that after the gel polish has been applied. The nail polish was going on so uneven and bumpy! When done, I was not satisfied with my nails again, but chose to not say anything because it seems like a lost battle. The polish is so bumpy. However, they did give me the discount for getting up charged last time which is still appreciated and the owner was very kind and professional. read more

Bamboo Nail Bar - Nail Salons Near Me - San Jose, California

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