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    Ballard Custom Audio

    4.8 (153 reviews)
    Closed Closed

    Services - Ballard Custom Audio

    Auto electronics installation

    Auto electronics repair

    Ballard Custom Audio Photos

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    I'm no audiophile, but managed to install two amps & a subwoofer in my ford bronco with the help of a friend. The added bass caused a common issue, a rattling noise where the sub and amp were mounted. After about 10 hours of work and an upcoming trip I was entertaining paying a professional to get rid of the rattle so I can move on with life. I spoke with the owner who was very knowledgeable and familiar with my vehicle and told me "If you were able to install the system then you can install some sound deadening." The shop has such a cool vibe and the owner looks like he has a sick doom metal band on the side. He suggested I use this material called "roadkill" and sold me a sheet of it and gave me a tutorial on the installation useful tools for the job. 30 mins later... no more rattle. He easily could've tried to charge me some exorbitant labor fee but that honesty is why I will recommend them to anybody and will enlist their services on more complex installs in the future.

    CarPlay working on MINI Cooper screen

    Bill did a fantastic job installing a rear camera and CarPlay in my MINI Cooper. They took me in as a last minute appointment, after installation he walked me through all the features, and even texted one of the component manufacturers when something wasn't clear. I won't lie, it wasn't cheap, but when it's clear you're working with a talented and hard working local business it really feels like I got my moneys worth.

    Simply Excellent. Bill designed and delivered an epic sound system for my Bronco - and completed the job in only 1 day. I am absolutely thrilled with the result. Now I've got crystal clear audio and superb bass response that blows the old factory system out of the water. If you're in the market for an audio upgrade, I highly recommend Ballard Custom Audio. You won't be disappointed!

    Bill loves Vee-Dubs.
    Thomas R.

    So far, so good. I walked in on a busy Friday afternoon and both guys who were there stopped to help me out. I made an appointment for a diagnostic three weeks later since it is summer and they are backed up. Everyone was friendly and helpful. They made me feel welcome and apologized for not being able to look at my car at that moment. Fine by me. I was glad to know they are busy and I'm patient when it comes to quality work. Three weeks later, update #1: Excellent progress: Bill was happy to show me all the possible bells and whistles we could add on to the basic stereo. He was not watching the clock, but was patient in answering all my questions. I'm going for an upgrade with an amp, and fancy speakers. I put down a deposit and left happy. I'll finish this up later when the work is done. +++++++++++++++++++++++++ Final update 9/12/18: FABULOUS SOUND! Oh dear God! I cannot believe how wonderful this new stereo sounds. It's my new love. Thank you, Bill, for bringing my 1992 Miata into the 21st Century! I love the touch screen and high-end sound. You are a master, and I am forever grateful. I will tell everyone I know to go to Ballard Custom Audio. You are the best!!!

    Apple CarPlay installed in 2006 Honda CRV

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    Page 2 of 4

    Ask the Community - Ballard Custom Audio

    Review Highlights - Ballard Custom Audio

    I came to Bill at Ballard Custom Audio because I wasn't confident the other shops in town would do the work properly.

    Mentioned in 89 reviews

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    Stereo Warehouse

    Stereo Warehouse

    (152 reviews)

    $$

    Haller Lake

    Really sad to hear these guys will be closing. Got two different car alarms here and just really…read morelove the family-like vibe. Shout out to Dutton especially. Last time I went in there with a quick question, he was the only one there and within a minute we were discussing complex worldly issues, personal challenges and the meaning of life. We even discussed an otherwise sticky topic (I won't say who's the anti-vaxxer and who's the pro-vaxxer lol), but he was extremely open minded and said he would speak with someone close to him who knew more about the issue then he did. Highly unusual in my experience, particularly with that subject matter. Beyond that, my old Saab took a lot longer than they anticipated to install the alarm (heard this from Car Toys as well years ago when I brought my first Saab there for an alarm), yet Dutton did not charge any extra on top of his original quote. So the least I could do is let everyone know how awesome these guys are and for those of us who love Stereo Warehouse, they will be sorely missed.

    Had this shop installed an Android Head unit along with Back up Camera. Initially told 1 day…read moreinstall and about $300 installation fee altogether. Day 1: They could not finish in a day. Frustrating but understandable. Second visit: Had to have the camera installed on a different day and pay extra $200~ on top of the $300~ that I paid just for the screen installation. About 8 months later, the back up camera was malfunctioning. Initially told that they would have a look if we bring the car to the shop. My sister brought the car to the shop using her half day PTO, where she felt ignored and womanized; they checked the the dashcam which has nothing to with this installation when she clearly mentioned it was the back up camera that was acting up. I had to drive up to the shop and asked again to troubleshoot. Mr. Dutton and the installer refused to check it on the spot and asked to scheduled an appointment. It turns out that one of the power cable to the camera was disconnected and fall out of the sleeve due to not being crimped properly. Also noticed they have stripped my plastic interior bolt during the installation which now has to be replaced. I will never do business with this establishment again. If you would like to support a local mom and pop shop with mediocre to sub par customer service, this is it. If you are not sure about it after reading this review, go on Yelp and see what people had to say. Check google review comment from the owner. "We warn you about buying cheap junk on Amazon and yes you need a appointment we are still willing to look at it it was your choice not to make a Appointment.we have great reviews btw if your sister thinks she was disrespected she has issues.we respect everyone" Post comment; In your comment you said You "respect everyone?" Then why did you say my sister will fuck up my Mercedes when I mentioned that I am giving it to her? That's a lot of respect isn't it? Regardless of the quality of the product, this was an installation issue that needed a follow up. It was a simple fix that you could have addressed in 5 minutes instead of messing with a dash cam in the first place. Please don't think you are in the right side of this transaction. Nice wording btw. She has issues because she pointed out there is an issue. Y'all are jokes. Updates: Had a call with Dutton. Called me an asshole for leaving a review and making a complaint. He hung up on me after arguing for 30 secs. I called back to confront the issues. Dutton apologized for making womanizing comment. Dutton offered to pay for the replacement bolt.

    Ballard Custom Audio - stereo_installation - Updated May 2026

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