When I moved from the south side to Carmel i was sad to leave my dentist I grew up seeing my whole life. I was referred to Ball Dentistry and first was seeing Dr. Craig Ball. The staff is so nice and the office is gorgeous and clean. I eventually got moved over to Dr. Rachel Thompson who is also amazing. Dr. Rachel Thompson told me last fall I needed to get a crown on a tooth eventually which I never have had to get done so was nervous. I have had sensitivity on that same exact tooth since February and just been so nervous to get a crown done. I just today bit the bullet and got the crown done and so mad I waited so long. Dr. Rachel Thompson executed the whole procedure so flawlessly I didn't feel the shot nor anything during the procedure. Honestly only con of a crown is the price and how long it takes to get done. I recommend Dr. Rachel Thompson as a dentist! read more

I came into the office and I was automatically greeted by one of the nicest front desk people ever. I got turned around on the drive but she was very patient. My hygienist was extremely nice and the office is beautiful. I have a fear of the dentist so being made to feel comfortable is very important to me. Since this was my first visit I had X-rays to do as well as the cleaning. Still not a terrible experience. I loved the charging stations up front as well. read more

Ball Dentistry North - Charging station - Prosthodontists Near Me - Indianapolis, Indiana

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I've been with Dr. Ball's practice my entire adult life (over 40 years). During that time I've had many different services performed, including cleanings, cavities filled, whitenings, crowns, and an extraction and tooth implant. I will never, ever, go anywhere else for dental care in Indianapolis/Carmel because they are excellent at what they do and I trust every single one of their staff and health professionals. I've been in the entertainment business and on stage quite a bit, which means I not only want a healthy mouth but also desire things to look good cosmetically, too. I feel the staff gives me the same advice they would give a member of their own family. I guess I really feel like they are part of my family, and every time I walk in they make me feel special and cared for. Their prices are reasonable and competitive. I never feel like they did something that wasn't necessary and beneficial to my overall health and appearance. Over the years they've moved several times and added many new pieces of medical equipment to make the whole process easier. I'm a big baby when it comes to pain and they are careful to keep me comfortable throughout whatever procedures they need to do. If my experience helps influence you to try them out you won't regret it. Tell them "Bernie sent me" and they'll treat you right. read more

Ball Dentistry North - Prosthodontists Near Me - Indianapolis, Indiana

I have been going to Ball Dentistry for many years and would highly recommend them. The staff is truly incredible and very friendly. They have remembered key details about what I'm doing in life that it makes me enjoy coming to the dentist just to catch up again. I love the new building, updated waiting room furniture, and new equipment, but the staff is really what makes this place so great. read more

Nice and friendly staff, fairly easy to find and you don't have to get into the keystone traffic jam to get here! They send reminders before and after you schedule a new appointment. Everyone was really nice and extremely informative. The woman doing my teeth cleaning even helped with better brushing my wisdom teeth and just gave very thoughtful and nice tips. I was a new patient and it was the best experience I could ask for. The only thing is the area where you go to get your work done is kind of ...open concept? I had been use to having my own private room away from People so this was a change but their staff made up the difference. read more

This was the worst experience I've had at a dentist office. While on the phone making the appointment I stated and made sure I was on Dr. A Ball's schedule, as she knows my situation and handled me treatment with great kindness and discretion. This appointment was set for this specific day because she was supposed to be in the office. If that changed, I should have been informed so I could book a different day. I came in for a cleaning but was told "you can't have that you need to see a specialist". That wouldn't have been a problem if a medium ground could have been reached. Dr. Smith has the worst bedside manner I have ever witnessed. When working with the public, it may be helpful to try and see why they didn't follow up from the last time (ie, maybe I lost my job and didn't have insurance coverage, not assuming I'm lazy and don't care about my teeth. Dr. Smith spent under three minutes looking in my mouth but definitely sat next to me and talked down to me the entire time. I mentioned to her she could try a bit of empathy, but was told "none of my patients in the past 20 years would say I'm not empathetic". Well this one will, you made me feel like I was an idiot, undeserving of your time and needed to leave. I don't want to say it may be because I don't look like the normal clientele of that office, but I can't rule it out. Dr. Smith, please get some sensitivity training. Very sad because I really like Dr. Andrea and was really looking forward to working with her. read more

Dr. Canal is a really good doctor he gets right to the point and fast .

I just called them back a second time to reschedule my appointment for the 23rd that they called to reschedule and got hanged up the first and second time. The first time the phone was answered but nobody was talking then the call got hanged up on. The second time(today) some one answered and I was talking they hanged up on me. When I go into the office and always appears to be chaotic and tend wait on the doctors for a while. read more

I had not visited a dentist for many years due to a traumatizing experience with one out of state and so I was hesitant to see another until it became a necessity. Thankfully after looking at various options my wife found the listing for Ball Dentistry. Their northern location was near to our home and the reviews were encouraging. From the moment I arrived the staff generated a warm and welcoming environment.. Their friendly banter spoke of a place that they enjoyed working at which helped to put me at ease. I was quickly seen by Jessica D. who spoke with me about my visit and took my x-rays while taking care to not aggravate my pain without me having to point out the problem areas, she was able to do so on sight showing her experience and professionalism. Before I knew it she was done and I was greeted by Dr. Chad A. Canal DDS. Dr. Canal was everything you could ask for in a physician, He performed the physical examination and was informative and forthcoming with what he'd observed and presented me with treatment options that made me feel confident as to how we would proceed. His demeanor throughout the entire visit was comforting and assuring. I look forward to my next visit and the progress that I will be making under their care. read more

Been coming here for several years, and I have had brain surgery...I am sensitive... Moving in odd head positions and the dentist overall is extremely excruciating, but they are so careful with me, that helps read more

I have always had good experiences with Dr.'s Ball. I did have an unfortunate experience with temporary staff member who was filling in for a maternity leave, but once Dr.Ball was aware of it, he addressed it professionally and fairly. I bring my entire family to Ball dentistry and we have been happy with their care of our children's teeth. Most exceptionally, they were able to treat my autistic son who has had to see a special needs dentist in the past- and they were able to care for my toddler twins. Thank you read more

Everything about my experience was perfect. The staff was very nice and professional. They were very pleasant to work with from start to finish. After having such bad experiences with dental offices, this was exactly what I needed. Even with Covid-19 I felt very safe with the health measurements being taken. read more

Great new facility along with great staff. My wife and I have been using Ball dentistry for over 30 years.

This Dentist office is hands down amazing in all they do. I had lost faith in dentist over the years for the lack of compassion, judgement, availability, and just plain terrifying experiences. That left me with some hard choices. My first visit was 2yrs ago for an extraction. 6mos after that another extraction. Due to pain, broken tooth, bone loss. Fast forward to june 2021. I called and made an appt to see what my options were as my teeth were declining rapidly. Doctor Canal gave it to me straight, all while being kind, optimistic and not pushy. He explained that at that point it would be in my best interest to have them all pulled as the boneloss was significant which in turn was causing the teeth to be loose. It was a hard pill to swallow even tho I truly knew that is what needed to be done. Dr Canal set a detailed plan of action, he left NOTHING out. I was super impressed. I still was uneasy of the thought of my teeth coming out. I decided I needed to move forward. My best friend came with me to some appts for moral support. They were just as nice to her as they were me! Dr Canal told me from day one that I would have a beautiful smile again. He seriously came thru 110%!! People dont even know they are fake. Dr Canal and his team are amazing. They dealt with my ugly crying days, my grumpy days, sad days, all the way to the good days. They all always reassured me that it was worth it. Helped keep my mind on the prize instead of sulking in the moment, it wasnt always easy but with him and his team, they helped me get thru it. Today I had the hard line put in and my smile is amazing just like he promised. I honestly cant say enough good things about this practice, they changed my life in so many ways and some they have no clue about. I also need to give kuddos to the ladies upfront, they are nice, accommodating and remember you before you even say who you are! Thank you all for all you have done for me. Forever grateful!!!! read more

I've seen Dr. Ball and his team now 3-4 times, once to get a crown on a broken tooth. They did a great job on the crown and I had no pain whatsoever during the procedure. All of the hygienists and front desk/billing staff are so pleasant. Dr. Ball himself is a great dentist and such a friendly man. No rushing in and rushing out during your appointment. read more

Today was my 4th visit and each time I've been seen on time without any delays. The entire staff is very friendly and everyone seems to enjoy their work. As a patient, I appreciate the fact that they are concerned about my comfort while having work performed which in turn makes me feel more at ease. For anyone concerned about social distancing due to COVID-19, their layout is great. Although there were other patients receiving treatment at the same time as my visit today, I never encountered anyone other than the staff. Highly recommend! read more

I had three cavities filled by Dr. Andrea and her assistant. Best fillings I have ever had! The next morning I would never had known I had dental work done, teeth are nice and smooth and no pain what so ever. Very pleased. read more

I have been a patient at Ball Dentistry for about two years. I actually see Lalaine Smith DDS and she is wonderful. My past experiences with other dentists have not been good (unnecessary fillings, crowns, even periodontal work) . Needless to say I have a lot of anxiety even just for a regular cleaning. Ball Dentistry makes me feel relaxed and at ease during every visit. The dental hygienist takes her time and does her job right. I leave my appointments with clean teeth and smile on my face! If you are looking for a dentist on the Northeast side, I would highly recommend Ball Dentistry! read more

Be warned ! They will double bill you. I was given an estimate for work, agreed to the price. After work was completed I was given and invoice and paid it in full. Months later they mailed me a bill wanting more money. They refuse to discuss it with me. Just keep stating the original price quote was only an estimate. So they claim to be able to bill you more at any time for invoices that you have already paid. Crazy! Do not go here if you want to be treated fairly. read more

I come all the way home from California to get my teeth worked on by dr. Ball because they take great gentle care of my teeth and they know I hate the dentist read more

Best Dentist in town. Works at educating you on your needs takes any fear away. Skills make it perfect. Good staff all around