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    Baldwin Auto Repair

    4.1 (23 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Baldwin Auto Repair

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Baldwin Auto Repair Photos

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    The filth they left on my car after replacing the windshield they cracked with a crappy one.
    Ereny H.

    They don't even deserve this one star, I am unbelievably disappointed at this place. I've been coming here on and off for over a decade. My Dad has always serviced all our cars with Lee. Prices were always fair and relatively cheap (because they use the cheapest parts you could ever get ahold of). My family members also have brought vehicles to him as well. You would think after all these years and referrals they would treat me with more decency than the average customer but clearly customer service is not key in this place. Even a simple hello, welcome, or I'll be right with you after waiting like a loser until someone finally acknowledges me. They saw me and my father come in and Lee was just chatting away with another customer that he was excited to have a conversation with and completely ignored us. I don't know if the management changed but he had some other fellow help us that spoke better English. Didn't bother to say hi, just pointed at the other guy to infer that he was going to help us and not him. It's like seriously after all these years and thousands of dollars we have spent here this is the respect we get? I needed to change my shocks, replace a motor mount, and get an oil change. I leave my car all day and finally pick it up right before the close. I pay the ridiculous amount of $980+ dollars (the most we have ever paid here), he charges my card and then immediately closes his garage as I walk to my car. I walk to my car and THERE IS A CRACK ON MY WINDSHIELD!!! I'm beyond furious and I see Lee chatting away with someone else again (completely ignoring me) and I completely flip out and can't believe they were going to return my car like this to me. My windows were down, the car looked filthy and now there's a huge crack in the glass. The fellow I paid came out and acted dumb and said well he honestly didn't remember if I brought it in like that. I told him I never would drive a car with a broken windshield, why would I drop nearly $1,000 dollars to fix my car but not fix the windshield. Just acting beyond stupid and acting as if he would be doing me a favor if he fixed it. He knew it was there but just thought I would be dumb enough to not notice. He told me to call him in the morning when he gets in touch with the mechanic that was working on it but I refused to drive it off the lot until he fixed it. I left it over night and my parents picked it up for me in the morning and when I got back from work I couldn't believe the crap they put on it. There was glass everywhere, dirt everywhere, fingerprints all over my car, I found a razor blade that could have easily cut me, the windshield glass they put had a terrible rear view mirror (sticky stuff on the bottom of the glass) and was 100% used and from a junkyard. There was dirt covered on the hood of my car and for some reason my tint in the back driver seat window looked like it had been scratched with the razor I found. I seriously couldn't believe this was happening to me and my car!!! Dropping a thousand dollars and getting this crap of replacement in return. It also rattles so much now and the glass isn't cleanable, it has sap and scratches that won't come off after taking it to get a car wash twice. I'm so upset and can't believe I got screwed after dropping a grand here. NEVER COMING AGAIN AND WARNING OTHERS NOT TO DO BUSINESS WITH THESE PEOPLE.

    Hinna B.

    Fair prices and quick service. What more could you want from an auto repair place?

    Cracked radiator.

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    5 years ago

    I have been coming to Baldwin auto repair for years. Bill is the best, never disappoint!!!!

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    Ask the Community - Baldwin Auto Repair

    Review Highlights - Baldwin Auto Repair

    Lee and his awesome staff at Baldwin Auto are my mechanics and always WILL be..

    Mentioned in 6 reviews

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    A1 Automotive Service - 996 Porsche 911

    A1 Automotive Service

    (258 reviews)

    I came here because I was in a bind. My usual smog spot had a 3-hour wait but it's $50 and includes…read morefree retesting within 30 days. I didn't have that kind of time, so I came here since they were immediately available. Nobody was rude. They were actually quick and professional. They took my car, and in less than 5 minutes the tech came back and explained that my car's computer had been reset and the readiness monitors weren't complete. I had recently changed the battery, so that made sense. He told me I just needed to drive it another 50+ miles. What I didn't expect was the $40 charge for that check. At my usual place, if the car doesn't pass, the fee covers retesting within 30 days. I assumed most smog shops worked similarly, but that was my assumption. Here, the $40 was just for running it through the machine, and when I come back it will be full price for the actual smog test. What confused me was that the manager later mentioned that if I had told them about the battery, they could've checked the readiness monitors in about a minute with a different device. That part would've been helpful to know upfront. It seems like offering that quick pre-check automatically could save customers time and money, especially since battery replacements are common. I paid the $40. That's on me for not asking more questions beforehand. But for anyone going in for a smog check, especially if you recently disconnected your battery, I'd recommend asking them to check your readiness monitors first before running the full test. They were fast and polite. I just think clearer communication about pricing and the quick pre-check option would make the experience much better for both the customer and the business. I understand every business runs differently, but this pricing structure just doesn't work for me long term, so I'll be returning to the shop I normally use.

    Service is super fast I had a broken window regulator on…read moreone of my cars and needed it fixed before it rained. They stayed overtime to get it done Thank you!!!!

    Expeditious Auto Repair - Hours as of 3/2023

    Expeditious Auto Repair

    (64 reviews)

    I normally go to several spots for most of my cars work. But Sunday it's very scarce to find anyone…read morewho does work. I thank God Almighty to find me this place! The staff is very cordial and professional with superb customer service and their lobby waiting room is awesome very clean and they got an arcade section for you and the kiddos to play to pass the time. If that's not your thing you have very comfortable seating available while you wait. They have drinking water and cups if you are thirsty. Bathroom is available as well if needed. Today they did my routine trans drain and refill as well as trans filter replacement, first time at this location as it was in dire need. The price is very reasonable. They also pointed out a lot of other issues my car needed to address at a later time. They got me in and out in no time and I was able to get some other quotes on more jobs my vehicle needs. I will be back soon thanks guys for the awesome quality, value and work! Please contribute to this establishment and give them your business. Dependable, Reliable, Trustworthy service!

    I've been coming to expeditious for years now and I can say without any doubt there is no better a…read morerepair shop. David is extremely hospitable and gives great pricing. He's got a great operation and terrific team. While getting your car done there is a dedicated commons room stocked with drinks and retro arcade games, it's a great way to pass the time.

    RTMotorworks - Alignment done for this brand new Juniper

    RTMotorworks

    (321 reviews)

    I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

    PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

    Baldwin Auto Repair - autorepair - Updated May 2026

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