I called Rob to help diagnose a plumbing problem I was having. I had called a different plumber…read morefirst, and although they did fix a component of the problem, they were unable to identify the cause without opening up more walls. The first plumber was younger and less experienced. Rob knew immediately what the cause was and offered honest advice on what could be done. I should have called Rob first. I highly recommend!

Rob and his son completed a list of items that I needed repaired. Working with Rob was easy and…read moreinformative. He showed up on time, left the job site clean and his prices are reasonable. I already have him coming back for some other things I need done.

This is not a group you want to hire. A good friend hired them when her heater went out on a…read morefrigid winter day. They sent someone out, charging her about $500. Whatever he did stopped working a day later, so they sent someone else out to fix what the first guy didn't do properly. And they charged my friend for the second visits. How's that for customer service? The second "fix" stopped working in a couple of days, so they sent someone on a third visit, and charged my friend for that visit, too. This outfit has customer service down to a science. Oh--and along the way, they told my friend she needed a new heater, but the fixes they were doing would get her through the winter. Price of installing a new Bosch heater? Over $10,000. When my friend told Chaves she wanted a second opinion, they told her she didn't need one. (More "customer service.") Within a few days, my friend contacted someone whose firm offered her the same Bosch heater, installed, for under $5,000. My suggestion: Don't put yourself through what my friend just went through. Stay away from these guys. They act like they know what they're doing, but too much of what they're doing is over-charging for work they don't do very well.

My house was built in 1959 and my AC system had seen its better days (installed 1988 and dead as a…read moredoornail), so I had to install a new system. I checked with several HVAC companies, and they all told me they couldn't install a central AC system, because there was no room for a condenser to fit on top of my old oil burner. After checking everywhere and not being happy with their alternatives, in frustration I mentioned HVAC to my friend, and she told me to check with Chaves in Hudson, MA. So, I had Chaves come out for an estimate and Jacob was on time and a pleasure to work with. I told him the situation up front and after looking at everything, Jacob told me they could fit a condenser on top of my current oil burner; it may involve some manipulation, but he felt confident they can do it. I was thrilled. They put everything they were going to do in the quote. The quote included things I never thought of like getting a permit and an electrician to make sure everything was up to code; I'm telling you these guys are one in a million. The installers, Mike and his partner were great, on time, spoke perfect English and more than capable to handle anything. I should also mention that Melissa in the office was very clear, helpful and the type of person that will fill a rainy day with sunshine. I love my new system and would gladly recommend Chaves to anyone that needed the best HVAC company around.

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

If you are considering Landry Mechanical for a new gas fired boiler install, follow up with another…read moreestimate and do your math Homework. Burnham boiler-Landry, $31,000. Burnham boiler by other 100+year old family owned and run business $11,695. My second estimate describes the full scope of work with itemizations for all materials, labor, permits, removal of old boiler etc. I have no such itemization from Landry. The end of our appointment focused on financing. After a $1,000 discount and an offer for 1 year of zero interest and no payments, We signed. By 2:00 AM we were lying in bed thinking "what the heck did we just do?" If this happens to you, remember, legally, you have 3 business days to cancel a loan. We could have ended up paying 3 times higher with Landry.

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

We decided to change our heating & hot water system from oil to Propane. After getting some…read moreestimates; I contacted Viking Mechanical. Lars Quoted me with a fair price, recommended a good rated boiler and was helpful in explaining things. The crew was fast, punctual & professional in doing the work. To sum up my experience, I highly recommend Viking Mechanical.

I found Lars through Yelp. He and his team came to diagnose my central air. They are extremely…read moreprofessional and courteous. They were able to detect the issue which was the motor for the second zone. I had several contractors before him charge me several thousand dollars and never fix my central air. He ordered a new motor and within a week, my central air was back up and running. I love this team and couldn't be happier with them. They call you back right away and very responsive. I will be using them for my future heating and central air and recommend them highly. If I could give him 100 stars, I would. This is my go to team from now on!!!

We got estimates for an oil furnace replacement and heat pump to replace our AC condenser from 5…read morecompanies. Estimates ranged from $30K to $19K. We chose the Knight system for $19K and it was installed in 1 day. They also processed the partial home rebate to get almost a $6K rebate from MassSave. We also switched the Knight for out heating oil supplier - it was a little more expensive than our old COD supplier, but it includes a discounted service contract with free cleanings - something we paid $300 from our old COD oil company.

We sold the house that was getting deliveries from Knight fuel and cancelled (twice now) future…read moreservices. They received a final check from the realtor but never stopped billing us or apparently, delivering fuel, even after at least 6 months. We've emailed and called with no success at stopping. It's basically harassment at this point because they will not be receiving any other payments.

We were a long time customer of Demelo Plumbing, Heating & Air Conditioning. Over the years we have…read moreused them for drainage issues, plumbing repair and hot water heater maintenance and until recently delivered a reasonable service. On our request, Demelo came to our house on June 7 to clear a clogged kitchen drain. The technician worked on it and declared the problem fixed. We were charged $230. About a week later the drain was clogged again. On June 17 Demelo returned to clear the same clogged drain. A different technician "fixed it" and charged us another $370. In a weak moment I paid. So after paying $600 and one more week, the drain was clogged again for the 3rd time. On June 28, we called Ari's ProDrain Cleaning to clear the same clogged drain that none of the Demelo technicians were able clear. Ari charged us $250 and gave a 30 day warranty. The drain is working well now. I contacted Demelo several times to complain and I requested a $300 refund (should be all $600). After several calls the Demelo business person told me that the owner can only authorize a $60 credit on THE NEXT SERVICE. Demelo does not provide a warranty on their work even though their website states under plumbing services: "Demelo Plumbing, Heating & Air Conditioning is there to fix those problems, making sure your day-to-day routines, whether at work or home, continue unabated. Need an installation or repair? Call us. We'll have one of our team members out to appraise the situation and get you up and running, leaving you with the confidence of knowing the job was done properly." In other words empty words. The charge time and materials whether they fix the problem or not. Clearly a company to avoid.

this this the best company!! nicest people always there wen I call and come when needed. thank you…read moreKathy and Adian!! highly recommend