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    Balcones Recycling

    5.0 (1 review)

    Services - Balcones Recycling

    Recycling dropoff

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    3 years ago

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    Splash Green Clean

    Splash Green Clean

    (2 reviews)

    East Austin

    While working on a construction site next door, "Splash Green Clean" drove an oversize trailer…read morethrough our front lawn, completely maiming it, breaking a buried water main, flooding the front yard, and cutting off water to our house. Realizing we had no water, my husband went outside, saw the damage, and confronted the workers who admitted they caused it with their vehicle. He then called the number on the truck and the person on the phone immediately became confrontational and belligerent, going on about being disrespected. This guy arrived on the scene a few minutes later, where he continued to be rude. My husband started filming the exchange after the guy said "that's the problem with you white people moving into the neighborhood". Splash employees claimed that they didn't do it on purpose, which of course is bullshit. One look at the huge trailer they drove will tell you that it will completely wreck a rain-soaked lawn. Austin Water came out, but because the pipe damage was on our side, not the city side, we were liable for the fees to fix it, and we just paid a plumber $1,800+ out of pocket. We don't yet know how we're going to address the damage to the landscaping, which is significant. We are still trying to figure out if they're a registered, insured business, and if we can go after them for the damages through our insurance. In the meantime, just trying to get the word out about these assholes. Avoid them if you're looking for junk haul / yard cleaning services.

    This man cheated my husband out of 2500.00. Workers beware he hired my husband to build a fence…read morefor him and he skipped out on paying him. This guy is in NO a professional.

    City of Austin - Austin Resource Recovery

    City of Austin - Austin Resource Recovery

    (17 reviews)

    Downtown

    The City of Austin handled my On-Demand Bulk Collection really well! I just wanted to give the…read moreworkers on the truck a shout-out because my junk on the curb was behind a couple of cars that a neighbor had parked in front of the pile. The drivers did not technically have to go the extra mile to pick up but they did. I had meant to get out and move everything in the morning but when I woke up it was all gone. Thank you thank you for going the extra mile - I really appreciate it! :-)

    Austin Resource Recovery did not pick up my curbside trash again as they had done also 2 months…read moreago. Trash pickup is an important job, but apparently it is not important to this COA affiliate. Worse, I had to call 311 several times to get attention to this recurring issue ( and they were very helpful and friendly, btw). I was allowed to contact Dayne- the supervisor for trash pickup- but was stonewalled by him. He would not answer the 3 emails I sent. With my trashcan overflowing and no reason for it to be left un-emptied, I then tried to escalate my request through 311 but was told I had to wait 2 business days. However--to their credit, yesterday afternoon the can was emptied while I was at work. Lingering question--why does Dayne appear not to care about this? He appears to dislike reminders that his department made another mistake. Good customer service COA style would have meant an immediate apology and a friendly offer to fix the situation. So, I am going to make sure others know about this recurring trash pickup problem, and yelp is just one way. Customer service from COA is usually great. I'm sorry, but this time it didn't happen.

    Texas Disposal Systems Landfill

    Texas Disposal Systems Landfill

    (101 reviews)

    I know, a dump is a dump. But my reason for the 5-star review is the smell! While it may look &…read morefeel like a typical landfill, there's no smell! This is the only dump I've ever been to in my 37 years on planet Earth that didn't have me wanting to puke while being there. I don't know what their methods are but to me that's amazing! I've been a few times but I had to dispose my old bed recently which caused me to make an appearance there. The dump is actually in Creedmoor (It says Buda on Yelp) & FM 1327 is a quiet & pleasant little road to travel along. The nature preserve surrounding the landfill is also pleasant to look at & is kind of cool that the landfill is trying to make good use of the land surrounding it. The overall cost of disposing my old bed + large boxes left behind from the new bed ended up being around $67. That with the $45 U-Haul pickup rental + gas was still cheaper than paying the furniture store's $189 disposal fee. The employees I dealt with were friendly, had good attitudes, & from an outsider's perspective they seemed to be well taken care of by the company they work for.

    Texas Disposal Systems has policies that place all responsibility on the customer, even when the…read moreissue is caused by their own operational choices. Their single‑operator trucks will not move a bin if a car is nearby, even on public streets where homeowners have no control. The only remedies offered are insufficient: a couple of extra bags next week or paying double for a return trip. This is not customer service -- it's a penalty for their own cost‑cutting. Speaking with a supervisor confirmed they have no flexibility or willingness to help. Very disappointing.

    Balcones Recycling - recyclingcenter - Updated May 2026

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