While working on a construction site next door, "Splash Green Clean" drove an oversize trailer through our front lawn, completely maiming it, breaking a buried water main, flooding the front yard, and cutting off water to our house. Realizing we had no water, my husband went outside, saw the damage, and confronted the workers who admitted they caused it with their vehicle. He then called the number on the truck and the person on the phone immediately became confrontational and belligerent, going on about being disrespected. This guy arrived on the scene a few minutes later, where he continued to be rude. My husband started filming the exchange after the guy said "that's the problem with you white people moving into the neighborhood". Splash employees claimed that they didn't do it on purpose, which of course is bullshit. One look at the huge trailer they drove will tell you that it will completely wreck a rain-soaked lawn. Austin Water came out, but because the pipe damage was on our side, not the city side, we were liable for the fees to fix it, and we just paid a plumber $1,800+ out of pocket. We don't yet know how we're going to address the damage to the landscaping, which is significant.
We are still trying to figure out if they're a registered, insured business, and if we can go after them for the damages through our insurance. In the meantime, just trying to get the word out about these assholes. Avoid them if you're looking for junk haul / yard cleaning services. read more