As a seller that had a home inspected by Ben, I could not be more disappointed to come home after the inspection and be told that they put holes in our ceiling. Thankfully our agent is working to have the damage repaired. Ben had my cell and my husband's cell and never called for permission to put holes in my ceiling. Their agent could have called ours to also get in touch to discuss this invasive process. That also never happened. I've sold and bought homes and have never heard of anything being damaged on purpose like this. I literally had to question if his license was real. I looked him up and it is, but in doing so, read the home inspectors "Standards of Practice" and no where did it say this was a standard practice. In addition, I had to pop home to let my son change clothes and witnessed Ben moving my furniture to open a window. I wasn't aware inspectors were allowed to touch our personal property. I guess if you are willing to put holes in a ceiling without asking, what is a little furniture moving?
Ben was nice enough, but I can't overlook doing things without getting the owner's permission. read more