Very nice people, good prices though the selection is limited. I have bought two appliances from CB…read moreJoe. The person who sold them to me was very nice and took care of me quickly.

Buying a refrigerator in pandemic times is something special, to say the least. When my repair…read moreguy pronounced the LG refrigerator that came with the house as too expensive a repair to be worth it, he recommended one of the local appliance stores and a few specific ideas on refrigerators. With my list handy, I called CB Joe's as well as two others. CB Joe's had a model close to what I was looking for in stock (a rare find these days). They could also deliver before Thanksgiving (one of a kind). The gentleman on the phone was knowledgeable, helpful, patient, and he didn't try to up-sell me. The price was good, and the service was great. The delivery team encountered some issues (truck got stuck and had to be towed), but they stayed in touch updating us throughout the day. They were fast (once they got here), friendly, and got the job done. If I need another appliance, I'm going to CB Joe's (or calling them , if we're still in a pandemic ;) ).

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

I've had overall good experiences at this Best Buy--3.5 stars. The staff and friendly and…read moreknowledgeable, and they're quick to direct you when you enter the store. I purchased two televisions here over the past year and got a great deal on both of them after comparing prices with other local retailers. The selection and quality were good, especially if you want something above 40 inches. I've purchased other small electronics here without issue, too. The only time I had a problem was purchasing an open box home phone. One of the main components was missing, despite being labeled in like new condition. I returned the phone with no issue. I will continue shopping for electronics and gadgets here as needed.

New Samsung smart tv, connected 12/31, compatible with Alexa. Needed to add an Alexas voice Cube,…read morePatrick and Geo. They returned but couldn't connect. Said I needed a new cable box from Xfinity which was installed 1/14. Texted Patrick. He responded 1/17, was away on a family emergency. I shouldd be back on Wednesday(1/25). Understood. No response since then.

Great little store with a diverse selection of Rock, Psych, Prog, Jazz, Soul etc. The owner is…read morereally what makes the shop special. After retiring from a career as a brilliant engineer, he gets to repair and/or tinker with vintage audio equipment and listen to vinyl and reel to reels all day. Not many people have this skill--- and the ones that do don't openly chat with you about it the way this guy does. He is as rare of a find as some of his records. I have purchased a few components from him as well as vinyl.

Very nice owner!! Helpful and very knowledgeable about equipment & things you need to get the job…read moredone

I walked in looking for audio magazines and just felt pulled into the space. Beautiful layout,…read morereally nice equipment, and the service is just great. I'll definitely be back soon for advice and purchase of new home audio. Definitely recommend at least a visit so that you can see for yourself.

Great place, with excellent high-end equipment. Dave was able to send out crews to our NJ, VA, and…read moreNY homes for installs, so we had a trusted bunch get the job done correctly the first time. Love the VPI and B&W loudspeaker pairings that were recommended, and the drop-dead look their architect came up with for our home theatres. Yeah, they actually have an architect who knows how to seamlessly integrate into existing surroundings. Even my wife is getting into movies now, so I can blast my soundtracks from The Fall of Western Civilization, which I produced!

For the past few years I've been on the fence about upgrading my home theatre receiver. I went to a…read moreHigh End audio store on 202 (concord pike) and was initially told about the quality of a Marantz system. Fast forward to the last two weeks, I had the time to go to the Best Buy in Christiana to see if I could hear the Marantz Cinema 30 system. They didn't have one on display but the associate (Rocky) talked with me about 45 minutes helping me understand the pros and cons of upgrading the AVR or speakers I have. Walked out feeling I was ready to make a decision and this is where things got interesting. I spoke with Marantz (yeah, I'm that customer) and wanted to know more about a recertified Cinema 30 they had compared to one that Best Buy showed in their inventory. The only difference was the extra warranty option Best Buy has and the key fact that if something went wrong, Best Buy would protect your investment with the same value you purchased for. Marantz wanted me to buy from them direct and offered me a discount on any item (new or recertified). Out of respect for Rocky assisting me for over 45 mins I went back to Best Buy to see if by chance they could price match what Marantz offered. 9 times out of 10, no, but Rocky took my request up the chain of command and came back with a surprising Yes. This review is because this man spent 3 hours and 45 mins with me over two separate days, without knowing If I would buy the system. On top of that, they don't get commission. So for what I saved combined with the amount of time and professionalism he showed me, I am happy to say I'm now the owner of a Brand New Marantz Cinema 30 receiver.

Please save yourself the aggravation and choose a different place to spend your hard-earned money…read more This store is very unwelcoming to certain consumers. The staff lacks diversity and is not very helpful to all customers. Some but not ALL. If you have ever encountered bias, then you can read between the lines and understand what I'm saying. The store has a very low rating for a reason. Hope this helps someone avoid the embarrassment that I experienced at this store. If you have, file a complaint here: https://bestbuy.speakuptrust.com/ The store location is #1480.

I had a great experience working with Marshall to purchase a refrigerator and oven. He went out…read moreof his way after the point of sale to answer questions, set up delivery and instillation. I couldn't ask for better customer care. I'm a customer for life. Do yourself a favor and ask for Marshall Dave D

I specifically chose National Appliance Warehouse because they promised a level of expertise and…read morecustomer service that justified buying from a specialty appliance dealer instead of a big box retailer. My wife and I built a new kitchen addition onto our home this year, and after spending hours researching appliances and where to buy them, we chose National Appliance Warehouse because they emphasized that they would help us select the right products, stand behind what they sold, advocate for us with the manufacturer, and handle any warranty issues that might arise--even years down the road. That was their sales pitch, and it was the reason they earned our business. Unfortunately, from the day our appliances were installed, that has not been our experience. We purchased a Thor professional-style range along with the matching Thor hood that was recommended to us. From the day it was installed, the hood has never performed properly. During normal cooking, it fails to remove smoke from the kitchen. Within minutes, the smoke is bad enough to set off the smoke detector in the next room. This isn't a cosmetic issue or a matter of preference, it is a functional problem that has existed since day one. When I contacted National Appliance Warehouse, I was immediately directed into Thor's warranty process. After weeks of delayed communication, I was told to locate and pay for a third-party service technician because Thor claimed they didn't have one in my area, even though I live just 15 minutes from a major city. That technician documented performance concerns and noted that the hood may not be properly sized for the application. Looking at the installation, the hood is also noticeably shallower than the range itself and does not extend over the front burners. After more follow-up on my part and very little communication from either Thor or National Appliance Warehouse, Thor eventually located a technician and sent him to my home. He spent only a few minutes at the house, most of that time outside looking at the exterior duct vent, which was never the issue. He never inspected the hood's motor or blower assembly. When I asked questions about the hood, the range, and whether the hood's airflow was appropriate for the range's BTU output, he wasn't able to answer them. After speaking with his manager, he returned with paperwork stating there was nothing wrong with the hood and asked me to sign it. I declined because it did not accurately reflect what we had just observed. Throughout this process, National Appliance Warehouse has maintained that because the hood is Thor's matching model and was a special-order item, they have no responsibility beyond offering to sell me a different hood at an additional cost. That's the most disappointing part of this experience. Whether the hood is the correct model on paper is beside the point. It has not functioned properly since the day it was installed. This is the point that has been lost throughout this entire process. My complaint has never been that I simply wanted a different hood, it has always been that the hood I purchased has never worked properly. I escalated my concerns to Scott, the General Manager at National Appliance Warehouse, hoping the company would stand behind the products they sold as promised. What began as what I hoped would be a productive conversation became increasingly dismissive. Rather than acknowledging that the hood had never functioned properly, the discussion shifted to repeatedly explaining why National Appliance Warehouse was not responsible and offering to sell me another hood at my expense. I'm now left with a brand-new kitchen and a ventilation system that has never worked as intended. Instead of helping resolve the problem, the proposed solution is for me to spend even more money replacing a hood that has never functioned properly. I wasn't asking for anything unreasonable. I simply wanted National Appliance Warehouse to stand behind the products they sold by exchanging the hood or working toward a fair resolution. Instead, the responsibility has been pushed entirely onto me, despite the promises that were made when they earned my business. I genuinely wanted this experience to end differently. I would much rather update this review to say that National Appliance Warehouse stepped up, stood behind its customer, and made the situation right. I hope National Appliance Warehouse chooses to resolve this matter. If they do, I'll gladly update this review to reflect my complete experience.