Robert came out promptly and was so professional and courteous. He quickly diagnosed and fixed the…read moreproblem! I cannot thank you enough Carolina Cooling and Robert. The value of the service far outweighed the cost. I highly recommend them for any HVAC needs.

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

Cannot say THANK YOU enough!!! If you are looking for a company that is honest and not trying to…read morerip you off Savage Heating and Cooling is the way to go!!! After getting quotes from two other companies I thought I would need a second mortgage to replace my unit plus all the extras that I "needed" to go along with it but Savage heating and cooling not only quoted me less on the unit than both the other companies but told me that some of the other things did not really need to be replaced and the parts that did were also significantly cheaper!!! If that's not enough they were also on time and polite which neither of the other two companies were!!

From the owner: Savage Heating & Cooling is a veteran owned and operated business. We are family based and want…read moreyour family to become one of ours. "We'll treat every home like it's our mommas"

After completing a $2000 electrical job Conway Services promised me they would return the following…read moreday to perform a $49.95 tune-up. Not only were they unable to make it to my house after requiring that I be at home all day, but when they called me to reschedule and I told them to come the following afternoon they misbooked me for the FOLLOWING day. Now I have lost three days because of their false promises and incompetent scheduling personnel. When I asked to speak with the representative's superior, she told me that no such person was on hand and that they would have to call me back. I instructed them that they should listen to the very recordings that they inform customers they are making for "quality assurance and training purposes." I believe that once they do this and realize that the error is theirs and not mine that they should offer me some form of discount for my inconvenience due to their incompetence. And, as predicted, though I was told I'd be contacted by a supervisor at noon, now at 9pm I have yet to receive a call. Conway is eager to do the expensive jobs and to do so punctually. They seem to have trouble honoring their commitment when it comes to the various specials they offer, specials intended to keep you hooked.

We wanted to get a service plan for our AC unit. Prompt service and the tech was great. Very…read morethorough and explained everything to us. Definitely satisfied and do recommend.

My air conditioning went the first time I used it in my new house. I called three places the first…read moreone told me you would cost over $2,000 to fix the air conditioning which I didn't have. So I figured I'd see if anybody could do it cheaper. Carolina cool came out and told me that I was going to be ripped off by the other installer. It's simply was out of freon. For really less than $150 my air conditioner was back on. My house very cool and with the summer approaching I bought a maintenance package from them that was very reasonably priced. I hope I don't have anything break again but I've got Carolina Cool if I go I would strongly recommend them

Cut into our plumbing on the third floor last year without shutting off the water fully. Kept…read morecalling to speak with someone about this, was always told the plumbing manager would call but never did. Fast forward to this year we cancelled our preventative A/C maintenance with them because it prevented nothing. They keep going to properties after we cancel and start trying to backdate invoices date invoices to make it look like they were there before it was cancelled. Shady as it gets, steer clear

I bought a condo 6 months ago and before the closing the seller had Glasgow come to look at the…read moresystem and found a small leak. Charged $500 and claimed to have fixed the leak. Fast forward just 6 months later and I went to turn on the AC and it didn't work. Called a company in and there were 3 leaks in the same location including one that my company says someone had started to cut into the cooper and stopped. All of the coolant was gone and because of this the compressor has went out. The repair will be over $4000 . If Glasgow would have fixed the problem 6 months ago then this would never have happened. Save yourself ALOT of money and find another repair company!!!

Needed blower and cleaning on my heat pump..called glasgow. After I provided some unit info they…read moregave me a quote. The quote was much lower than 5 other companies I called. Glasgow did the job perfectly and very professional. I was well satisfied with service and price...do not use the big guys...go with this company for ac/heat issues at reasonable pricing. RPearce 4-3-25

New air conditioner installed. Very affordable and…read moreprofessional. I love my new unit. I would highly recommend.

If I could give Zero, I would, had to reschedule with him(Marco). Then the 2nd and 3rd time he…read morenever showed up. Then he just stopped answering his phone.

Been using Mark and his team for close to 10 years. Always professional, fair on his pricing, on…read moretime, courteious, reliable and trustworthy. When I have contacted Mark, he or his team, has always taking care of the problem within 24 hrs. Mark and his team have always corrected my HVAC problem, took care of the maintence and have always explained what is wrong and how he corrected the problem. He even taken pictures as he explains what the problem is and the correction. I would call Mark and his team, old school, and you don't see many companies like this anymore.

LET ME SAY THIS UP FRONT, I GIVE TRADEMARK MAINTENANCE THE ABSOLUTE HIGHEST POSSIBLE…read moreRECOMMENDATION!! I called Trademark because I was having trouble with my heating system in my home. Mark came and took a look, showed me what was wrong and fixed it quickly! He was very professional and courteous. I was amazed at the care he took to ensure he did not make a mess or cause damage to my property. I am sure it was frustrating the number of times he had to go in and out, changing footwear and body covering each time. After all was said and done we had our unit fixed and the bill was surprised at the more than fair price. YOU CANNOT GET BETTER SERVICE AT ANY PRICE!