After completing a $2000 electrical job Conway Services promised me they would return the following…read moreday to perform a $49.95 tune-up. Not only were they unable to make it to my house after requiring that I be at home all day, but when they called me to reschedule and I told them to come the following afternoon they misbooked me for the FOLLOWING day. Now I have lost three days because of their false promises and incompetent scheduling personnel. When I asked to speak with the representative's superior, she told me that no such person was on hand and that they would have to call me back. I instructed them that they should listen to the very recordings that they inform customers they are making for "quality assurance and training purposes." I believe that once they do this and realize that the error is theirs and not mine that they should offer me some form of discount for my inconvenience due to their incompetence. And, as predicted, though I was told I'd be contacted by a supervisor at noon, now at 9pm I have yet to receive a call. Conway is eager to do the expensive jobs and to do so punctually. They seem to have trouble honoring their commitment when it comes to the various specials they offer, specials intended to keep you hooked.

We wanted to get a service plan for our AC unit. Prompt service and the tech was great. Very…read morethorough and explained everything to us. Definitely satisfied and do recommend.

I waited 2 hours. They gave me a time line between 12 and 1. The technician could not even call me…read morehe was running behind because of a job that was taking longer. No communication. Like shooting a text or call. Excuse me I apologize. I wasted 2 hours of salary. Nothing. Stay away.

From the owner: Keep your home at the perfect temperature year-round with the help of Baker's Heating & Cooling in…read moreConway, SC. As an HVAC contractor that takes on jobs of all sizes, these professionals can handle any project you may have. Equipped to provide residential and commercial services, every member of their team is NATE-certified and ready to give you the top-notch service you deserve. From the new installation of a high-efficiency heating and cooling system to repairing a broken furnace or AC unit, their comprehensive services and competitive pricing ensure you get what you need, exactly when you need it. Regardless of the complexity of the repair, this HVAC contractor has the experience and know-how to get these systems back up and running. If someone in your home has allergies or there are bad odors throughout your home, why not consider an air filtration system? They'll perform an air test, install the system, and help you breathe easier. This licensed HVAC contractor offers emergency services because they understand there isn't a convenient time to need a furnace repair or a brand-new AC unit. Knowledgeable, efficient, and reliable, Baker's Heating & Cooling strives to exceed your expectations with every visit. Whether that's conducting semi-annual inspections, performing preventive maintenance, or installing an energy-efficient heating or cooling system, they'll make sure the job is done right the first time...

Now this is a company that you want to work with for your HVAC system !!!…read more You can read my other disaster dealings with ARS. Oscar and his tech are top notch.

Air conditioner broke this week, have been a Carolina cool customer for years and when I called to…read moreget it fixed was put on hold then hung up on. I called back again same thing happened and not one call back from anyone. Stay away from this company they are unreliable and I will never use them again.

I bought a condo 6 months ago and before the closing the seller had Glasgow come to look at the…read moresystem and found a small leak. Charged $500 and claimed to have fixed the leak. Fast forward just 6 months later and I went to turn on the AC and it didn't work. Called a company in and there were 3 leaks in the same location including one that my company says someone had started to cut into the cooper and stopped. All of the coolant was gone and because of this the compressor has went out. The repair will be over $4000 . If Glasgow would have fixed the problem 6 months ago then this would never have happened. Save yourself ALOT of money and find another repair company!!!

Needed blower and cleaning on my heat pump..called glasgow. After I provided some unit info they…read moregave me a quote. The quote was much lower than 5 other companies I called. Glasgow did the job perfectly and very professional. I was well satisfied with service and price...do not use the big guys...go with this company for ac/heat issues at reasonable pricing. RPearce 4-3-25

New air conditioner installed. Very affordable and…read moreprofessional. I love my new unit. I would highly recommend.

If I could give Zero, I would, had to reschedule with him(Marco). Then the 2nd and 3rd time he…read morenever showed up. Then he just stopped answering his phone.