Now, I can't vouch for their new car sales department, but I -can- for their used/pre-owned…read moredepartment. Back in 2006, I drove a POS Olds Cutlass Ciera that my father had to work on at least once a month, be it to replace the CV joint, the temperature gauge, jimmy rig the cig outlet, install a button so the wipers will work...you name it, I'm sure he fashioned something to fix it or did...for the time being. To make it short and sweet, I blew the car up. Temp gauge malfunctioned on my way home from Dayton, thermostat locked shut thinking the engine was cold, but it was so hot, the gaskets fused together and of the 6 cylinders, 4 were firing as I smoked into Columbus. I decided at that point that I wanted something pretty specific in a car--I wanted an import with good gas mileage, a 5 or 6 speed manual transmission, I wanted it to be either white or black, clean, no external damage, and a nice paint job. It had to have 4 doors, and idle quietly enough that 1, it didn't blow my eardrums like the Cutlass did, and 2, I could sneak up on my little sister after school and scare the bajeezers out of her. Mike Garvey was the Internet sales guy at the time, and when I wandered onto the Tansky Toyota lot, they simply put didn't have what I wanted. There was a green Jetta with some electrical issues and a Celica soft top that was -OK- in my book, but ultimately, I left poor Mike with a phone number and a big long list of what I wanted with the minute hope and prayer that something would roll onto their lot as a trade in. In the next week, I received a thank you card from him for stopping by, and a courtesy voice mail to let me know he hadn't found anything yet, but that he was keeping an eye out for me. To me, that was above and beyond anything I'd ever expected from a used car salesman. The week after that, I was sitting in the middle of my Sociology Class at OSU and my phone started buzzing like crazy. I left the hall to answer it and Mike sounded all excited saying the, and I quote, "Perfect fit for you" just rolled onto his lot as a trade in for a new Camry. He said it was a white Honda Civic LX Sedan, 5 speed, and that it was in impeccable condition. I scheduled an appointment for that weekend, and he'd kept the car back in the service bay the whole time rather than on the lot so I could see it first. Well, he was right. "Eryss" as she's named now, was the perfect fit for me, and to this day is still one of the best investments I believe I've made. The previous owner had put a lot of obvious time and effort into keeping the vehicle clean, maintained, and aesthetically pleasing. It had a triple clear coat over the standard stock paintjob, and all of the little knicks and scratches that scathed the front bumper had been cleaned, sanded, primed, and touched before re-sealing. The interior's dash was leather and supple--the previous owner had made it a point to keep the leather oiled. There was a newer sport clutch installed, and there were new Toyo Tires with the warranty information in the glove box. Maintenance records were meticulous in the manual, and the Carfax was clean. The carpets and seats were clean, and the previous owner had been a non-smoker, which was a HUGE bonus in my book. The trunk was clean, the spare had never been used, and all the roadside tools, jacks, etc were neatly organized. The dealer admitted they hadn't done much to the car to prepare it for sale, and lowered the 'list' price of the unlisted vehicle accordingly. I never felt pressured by Mike to buy it, but I feel like he was more concerned over whether or not the car would be sufficient to my needs, which it turned out it was. At the time, I didn't know how to drive a manual, and since the dealership is RIGHT off of Sawmill, he was patient with me while I scheduled for one of my parents to look the car over, too. After fighting with my father over who would actually get the buy the car (him or me, lol!) I finally won out and I brought the car home on June 19th with no money down, Tier 3 financing (my credit was great for my age, but eh for financing, but still got 11.95%) and with tax title and licensing, a little over $11K. I even got $200 trade in for the blown up Cutlass! I really wouldn't have been able to do it without Mike's help and assistance above and beyond what would normally be expected. As far as I know though, he no longer works there. :-( Tansky's was great, and from what I gather, their salespeople are really laid back and understanding that if you come onto a lot, YES you're looking to purchase a vehicle, but IMMEDIATELY may not be what you had in mind. I've ushered 3 people into Tansky over the past 2 years, and I know that 1 of them bought a car there. They don't ruin the back of your car with applique advertisements, but if you keep their plate frame on, you get free washes when you stop by. I -HIGHLY- recommend this dealership!!!

This place is full of BS And they are looking for a money, grab it from your insurance company…read moreBrought my car in and they told me the car was totaled and well over 10,000 to fix ended up taking it to my auto body shop in a small town that charged me under $2000 they did a great job and had me out in under a week. I do not recommend this place, unless you feel like getting ripped off

Richard - Owner of RAC did a fantastic job of working through all the issues with an older Nissan…read moreSUV I had purchased. The vehicle is back on the road running as intended. You'll be hard to find a better place for Service Quality and Value - just note he and his assistant are the only two addressing your issue so you may have to wait to get in since they're very busy. John - Pickerington, OH

We all know how difficult it is to find an AUTO SERVICE shop we can honestly depend on, and truly I…read moreFOUND IT in RAC. I've now taken 4 vehicles there, and every time on EVERY VEHICLE, this shop has diagnosed and repaired or serviced all my vehicles to my high satisfaction. This is a 1-owner small business, and despite the fact that I'm nowhere near his location-- it's worth the miles to drive here. I've read Sam P's comments, and am certain his story is likely due to a hired employee at the time (no longer there) - you DO realize the difficulty to find and retain good qualified technicians, right? That said: I highly recommend RAC to you for your foreign or domestic vehicles. I'm about to take my 5th one there for needed service. Here's an unusual example, kinda off the regular path: My Ford Van was throwing an error alarm 2 shops were unable to correct. RAC and Richard had it for a cupl days and found of all things; a rusty lock switch in the rear of the rig was causing spurrious signals to be sent to the main processor. Switch fixed...alarm solved.

Unfortunately for me as a victim of yet another distracted driver, I came back to Collision One for…read morea third time in two years. As with the other two times their customer service and workmanship on the repair has been excellent! I hope to never have to go there again, but if my car needed bodywork this is the only place I will go.

I would highly recommend Collision One for any body work. Extremely professional, excellent…read morecustomer service, excellent body work and reasonable pricing.

I was very happy with my experience at this auto body shop. They quoted me $1000 less than a shop…read morein Westerville and fixed my car in one day. It is a family run business and they are very friendly and conscientious. I will be coming back here with all my auto body needs.

Very cool service. I just bring my car after accident. and they took care of all the documents,…read moreconversations with the insurance company, repairs. Everything was done quickly and efficiently. The car looks great. And I would also like to note the communication with customers - polite, pleasant, always answer the call and all questions.

I had to take my car into Lane and Kenny a few years ago to have a dent repaired on the back of my…read morecar via progressive. The "repair" started to rust so I contacted progressive to get it repaired yet again. When I picked up my car I noticed this glass sitting in my back seat, unwrapped, digging into my door armrests. Not very cool I gotta say. Zero communication about this, or anything really other than the day before it was ready to be picked up. Their manager came out to see this and started getting really pissy when I called them out for failing at every aspect of their business. He really didn't like it when I told him to go fuck himself either and then he got up in my face and threatened to have me arrested. Mind you he was preventing me from leaving the business at that time. If you need work done on your car and your options are Land and Kenny or a groups of rabid raccoons with a few tools, I would go with the rabid raccoons.

From the beginning to end at the Huntley location, customer service was friendly, professional and…read moretop notch. The repair...WOW...my car looked brand new, excellent work. They even arranged to have my rental sent to their shop for me. Highly recommend, great people, great work! Thank you! Very happy customer!

I took my car to TRIO body shop two months ago to do necessary repairs on my Toyota from someone…read morebacking into me in a parking lot. Randy, the owner, was flexible with the times I could bring it in for an estimate. They did an excellent job repairing my car and finished it a day earlier than they promised. I needed some other bodywork done, which was unrelated to the claim from the person who backed into me. This bodywork was on the front bumper of my car, resulting from a youngster who fell off of his scooter and caused the scooter to put a huge dent in my front bumper. Randy said he would fix that big dent himself and I could pay him instead of having to file a claim with my insurance company, as the youngster was only about 11 years old and I didn't get the contact information for his parents. He charged me a very reasonable price for the front bumper and did a great job on it too. My car also needed some intense cleaning on the interior due to the fabric of the seats, which stains easier than I have ever seen anything stain! I have tried to clean it myself about 30 times using many types of upholstery repair and natural substances. All that happened is that the stains spread out more. Randy said he has an excellent detailer who will definitely be able to get all those stands up and clean other things on the interior. He said he would arrange to contact him and schedule it while my car was in his shop for repairs. The detailer's name is Paul Johnson, who I had heard of before due to the great work he does! And he did an awesome job with the interior, including the trunk! My car looked like a brand new car! All of that work was finished in four days! They are very hard workers and don't take advantage of people!

Needed some bodywork in my car. Was done quickly! Looks like new. Friendly, flexible service.read more

Brought my car to fine line after another car hit me. They were really great from beginning to end…read more Dealing with my (awful) insurance, keeping in contact with me about any updates, giving me a good deal when my insurance ultimately screwed me over, and did a great job fixing my car. I would definitely recommend and will bring my car here again if needed.

DON'T EVEN CONSIDWR THIS BUSINESS. ALSO LOOK AT THEIR BBB REVIEWS. If I could possibly leave…read morenegative stars I would. I can't express enough how unprofessional this business is. My car was promised to me no later than noon today. When I called this morning they acted like they had no idea. Then they told me they wouldn't release it to me anyway because they didn't have the insurance info, that I provided them when I dropped the car off last week. They did not honor the entire amount they said they would cover of my deductible. They told me to be here at 6 and the car would be ready. It is now 6:30 and no one has come back into the office for a half hour. I am moving out of state tomorrow and missed a last happy hour with my friends because of these ass clowns. No apologies given. Update: I've not been waiting almost an hour after close. Then they brought the car out the paint in the repair area was bubbled. They are now buffing it in the parking lot. He was done, but there's still another spot. And, they broke my favorite key chain. But, I have my car!

I had my car at three other mechanic shops, one of which is a dealership, none of them could figure…read moreout what was wrong with my car after days of looking and charging me for expensive tests. Discouraged I would ever get my car fixed, I was recommended to Van Dyne Automotive and was assured if anyone could fix it, they could. It's a small place and I had never heard of them before but I took another chance and I am very happy I did. The mechanic Brian was very busy but fit me in right away, I was waiting on my friend to pick me up as I figured it would take days to figure out like all the other places did, but before my ride arrived, Brian had already found and repaired the issue that was making my car run so badly. I was shocked and in disbelief, but he assured me that it was definitely what was causing the problem, he explained it all to me but I don't remember what it was, it seemed complicated to me but Brian said it a simple repair that the other places missed. I don't know if he has magic powers or is just really awesome at his job, but my car has never ran better, it's smoother and quieter than it was when it was new! I am so thankful for finding this place, I only spoke with Brian as he was the only one there, I don't know how he manages to do it, as he was fixing cars, answering the phone, and checking people in at the front desk, but he is my hero for helping me even when he was so busy already, he didn't even charge me for the magic he worked! I offered to pay him anything for helping me save my car and not having to buy a new one, but he declined and said he was happy to help. Magic hands, friendly, and handsome, too bad he isn't single, lol. Van Dyne Automotive has a new customer for life! One mechanic did what teams of others at much bigger places could not, the difference was finding a professional magician that knows what he's doing. I will be sending all my friends and family as well as everyone on campus to you for all their car repairs. I can't thank you enough for saving my car!

Great service. Honest and straightforward with us. Highly recommend them to anyone needing an…read morehonest trustworthy and yes even cheap repair come here.