1. Baker Robert D DVM

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    Lagunitas, CA

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    Baker Robert D DVM

    5.0 (1 review)

    Services - Baker Robert D DVM

    Pet physical or wellness exam

    Pet vaccinations

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    12 years ago

    Dr. Baker is kind, compassionate and skilled. What more could you ask for in a vet?

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    Novato Veterinary Hospital

    Novato Veterinary Hospital

    (107 reviews)

    Dr. Di Maio provided my dog Snowy with excellent care throughout the years. During appointments,…read morehe took time to explain treatment options to help manage his diabetes. As the years passed, Snowy experienced other issues with his heart, cognitive functioning, and balance As he was aging. I've always felt that the clinic staff and Dr Di Maio truly cared about Snowys well-being. Last Friday I had to make the extremely difficult decision to euthanize Snowy his quality of life rapidly declined. This was the most painful and hard decision I've had to make I couldn't see him suffering. Dr.Di Maio was kind, compassionate explained every step during the process. My two adult sons were there as Snowy transitioned over the rainbow bridge.. My adult son commented " He's really a good doctor". Thank you for your caring presence. Angela

    I want to start by saying that the doctor and veterinary technicians are fantastic. They are…read morecaring, knowledgeable, and genuinely seem to love and care for my pets. I have never had an issue with the medical care I've received, and I will absolutely continue bringing my dog here because of them. That being said, my experience with the receptionist has unfortunately been very different. There have been multiple occasions where I've called and felt that she was rude, had an attitude, or spoke to me in a condescending manner. I've let it go several times because I'm not someone who likes conflict, but today was the point where I felt I needed to say something. I called last minute to see if there was any possibility of getting an appointment, and I completely understand that scheduling can be difficult. However, when I asked how long I could expect to be there and to ensure I was getting an appointment with the actual doctor because I needed to coordinate work, my kids, my pets, and everything else that comes with managing a household, I was told, verbatim, "I don't have to explain my scheduling to you," in a very condescending tone. I wasn't asking her to explain or justify the clinic's scheduling. I was simply trying to get an idea of how long my visit might take, especially because there have been times when I've had an appointment and ended up being there for over an hour. As a client juggling a lot of responsibilities, having an estimate helps me plan. I am always polite and respectful when I speak with staff, even when I'm frustrated. And having worked in customer service and previously worked at the front desk of a veterinary hospital myself, I know that things can get busy and stressful. But there is still a basic level of professionalism and customer service that should be maintained. I truly love the doctors and techs here and have nothing but good things to say about the care they provide. I just hope the front-desk experience can improve, because the way clients are spoken to matters too. Great medical care deserves great customer service to match.

    Sarah Mullen

    Sarah Mullen

    (7 reviews)

    I feel so lucky to have found Sarah Mullen. She is quite brilliant and understands animal behavior…read moreon a level that I imagine very few people do. She works wonders with my rather challenging herding dog, but maybe more importantly, she has managed to instill quite a bit of confidence in me as a handler/owner/trainer. Her methods require real effort and dedication, but they are all connected, very effective and well thought out. She always has the dog's experience and well being in mind, and is 10 steps ahead of every situation. I don't think trainers come better than Sarah Mullen. But more than her professional skills, she is a kind, caring person who invests a lot of time and energy because she actually wants the best for her clients and their dogs. This is a rather rare quality to find these days, and I am very grateful for it. I cannot recommend her enough. Be prepared to commit to training, because our dogs deserve that commitment, and it will be an incredibly rewarding and fun experience.

    Sarah Mullen is the real dog whisperer. Her ability to "read" a dog is amazing and is backed up by…read moreyears of study. She was able to tell me things about my dog's behavior that I was unable to see even after living with him for over 10 years. She clearly loves animals and I could see it in the way my dog responded to her. Her method does require you, as the owner, to participate. She is not going to do it all for you, but there is the reward along the way for both you and your best friend: you can communicate better, feel more confident both on and off-leash, and generally enjoy each other much, much more. I can't say enough good things about her. If you work with her, you won't be sorry.

    Baker Robert D DVM - vet - Updated October 2026

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