On Saturday evening our daughter and her fiance wound up with 2 flat tires on their way home to Philadelphia. It was after after 7 p.m. by the time they got roadside assistance who towed them to Baker Dale. I had called the shop after 6:30, not expecting a live person - but the owner answered! He said he wasn't in the shop at the time but would be going back there within a couple of hours (seriously - on a Saturday night??). My daughter called him (as he suggested) when they got towed there, and he showed up shortly after with his wife and grandsons in tow. He set them up with 2 retreads for a ridiculously low price. His wife even drove my daughter to an ATM because they only took cash. They were the nicest people you could imagine, and they made sure my daughter and her fiance were fine for the duration of the trip. I'll take a small town garage any day - no VIP or chain would have given them the time of day! read more