I just took my son here very great service! All the nurses were polite and very welcoming made my…read moretoddler feel comfortable definitely recommend

I've been a patient at this office for years, and this was by far the most disappointing experience…read moreI've had. I received a call from the front desk today 4/8/2026 after I left my office visit regarding an additional charge for my consult I had paid $120 because I chose to visit their office while my new insurance kicks in, and the way it was handled was completely unprofessional. Instead of clearly explaining the reason for the extra $80 cost, the staff member came across as demanding and dismissive--as if I was supposed to already know their internal policies. At no point during my visit was I informed that discussing my symptoms could turn the appointment into a higher-cost consult. What made matters worse was the tone of the conversation. It felt like I was being blamed for the appointment running longer, which is unfair. Patients rely on medical staff to guide the visit appropriately--it's not our responsibility to manage time or determine billing classifications. There also seems to be a lack of internal communication and organization. If expectations, pricing, and visit structure were clearly communicated upfront, situations like this could easily be avoided. I asked to speak to the office manager because, yes, I had every right to be upset. Instead of taking accountability , apologizing, I was met with defensiveness--and then banned. Banned for speaking up after being treated poorly, advocating for myself. That tells you everything you need to know about how this office handles concerns. There is a serious lack of communication, organization, and basic respect here. If expectations and pricing were explained upfront like they should be, none of this would have happened.

Lord have mercy, we lock this office and Dr Baker!! We had to leave our other PCP simply because…read morethey didn't answer their phone, parking was horrible, and we were treated poorly!! Dr Baker's office always answers the phone, helps to schedule appointments easily, can do most xrays and even blood draws right in the office. Saves from having to make extra trips to other location. Dr really takes his time and listens to you!!

Best PCP I've ever had. I've gotten at least 15 physicals in the past and not once did the doctors…read moretest my hormones. Dr. Baker did it on my first visit and it helped resolve some of my issues. You know you're at a good office when even the staff is happy & seem to love the doctor. Bedside manner from him and his staff is great. During your exam, Dr. Baker is focused on you & you wellbeing. Opening up the floor always for questions or to express concern. The only drawback is that receiving an appointment can be a hassle as he's popular and gets booked out. Upside to that is that you can always see one of his great PAs on staff.

Lisa Thomsen, MD is a Family Medicine Specialist* in Glendora, CA and has many years of experience…read morein the medical field. She graduated from University of California School of Medicine - San Francisco medical school in 1987. She is affiliated with Emanate Health Partners that includes Foothill Presbyterian Hospital. Dr. Thomsen cares for people of all ages, at all stages of life rather than focusing on the treatment of one disease or patient population. When necessary, she will provide referrals for conditions that require the expertise of a specialist. My overall patient experience is broken up into components that I use to evaluate my physicians. The first component would have to be physician thoroughness. This actually starts at check in. Her staff is courteous, polite and very efficient. After collecting any information regarding changes in my medical insurance information they collect any necessary copay and then offer me the opportunity to sit in the waiting area. Dr. Thomas is a single practitioner and has to handle her scheduled patient load but must also deal with patient emergencies so the time it takes to see the Doctor can vary. This is to be expected and I understand the complications of sudden emergencies. When it's my turn I'm taken to a private room and my temperature is taken, I'm weighed and my blood pressure is checked. If I'm there for a physical I'm asked to get into a smock that makes the exam go more quickly and then I wait to see the Doctor. When Dr. Thomsen enters the examination room I have her complete attention and she is very professional. If I've had a blood test she goes over the results with me and makes sure that I understand what everything means. A printed copy of the results is given to me for my records.. The next element is their ability to answer my questions. Dr. Thomsen has always answered my most penetrating questions completely. She doesn't pull any punches, I hear what I need to hear and I appreciate that. My next element addresses the clarity of her instructions to me when there is something I have to do to get better. She has a wonderfully dry sense of humor and when she pointed out that I needed to get a Tetanus booster shot and I made noises like it might take me time to go get it she talked about how horrible it was to die of lock jaw. Attention focused, I got the shot on my way home at our local pharmacy. Follow-up is my next most important element and Dr. Thomsen is wonderful in her follow-up and follow-through. I recently needed to visit a pain management specialist and a neurosurgeon and Dr. Thomsen made a follow up appointment while I was still in her office. My next element has to do with the amount of time the doctor spends with me as the patient. Dr. Thomsen is very good about being with me for as long as it takes to accomplish everything that must be done without making me feel rushed through the process and finally I take the doctor's attitude towards me and my medical issues as a very important measure of the physician's performance. Dr. Thomsen is actually fun to visit. She makes seeing a doctor a valuable experience and she never talks down to me and she never makes me feel stupid or ill at ease. If something comes up during my visit that requires her to leave the room she doesn't share anything about another patients distress but she does make it clear that she must see to a pressing problem and I've never felt like I was left dangling while someone was treated ahead of me except in cases where it was clear that there was an emergency. I highly recommend Dr. Thomsen if you are looking for a new Family Physician. *A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist. The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

Dr. Thomsen is highly caring and always on top of the latest research. She cares for my husband and…read moremother as well as myself. We have been her patients for decades and she always take the time to listen to our issues. The office staff is awesome and always follows up when needed. She also has referred us to great specialists when needed. I don't think my husband would be alive without her care.

Fantastic level of care here. I always leave feeling the staff really took their time with me,…read morewhereas other larger facilities are in such a rush to see the next patient. From the front office staff to the doctors I have seen over the years, every experience has been a pleasant one. Highly recommend!

I had the privilege of working alongside Dr. Jurdi during my rotation at Advocate Family Medicine…read moreClinic, and I truly cannot say enough good things about him. As a third-year resident at San Dimas Community Hospital, Dr. Jurdi embodies everything you would hope for in a physician and mentor. He is incredibly warm, approachable, knowledgeable, and genuinely invested in the people around him. He created an environment where questions were welcomed and learning was encouraged. He never made me feel judged for not knowing something; instead, he challenged me to think critically, dig deeper, and become more confident in my clinical reasoning. What stood out most was how much he cared about his patients. Every interaction reflected his compassion, patience, and commitment to providing the best possible care. He took the time to listen, build trust, and make patients feel comfortable and heard. It's easy to see why his patients think so highly of him. As a mentor, Dr. Jurdi consistently pushed me outside of my comfort zone in the best way possible. He encouraged me to take initiative, expand my knowledge, and develop skills that will benefit me throughout my medical career. His teaching style is supportive, engaging, and inspiring, and he has had a lasting impact on my growth and training as a future physician. I would also like to recognize the entire team at Advocate Family Medicine Clinic. The clinic has an incredibly welcoming atmosphere, and every staff member and physician I interacted with was professional, kind, and dedicated to patient care. It is clear that the culture of teamwork and excellence extends throughout the entire practice. Thank you,Dr. Jurdi and the Advocate Family Medicine team, for such a positive and memorable experience. Any patient would be fortunate to have Dr. Jurdi as their physician, and any medical student would be lucky to learn from him.

Dr. Gin is a great Doctor who is professional and takes time to listen to his patients. I am also a…read moreclinician and can appreciate when a medical team has good bedside manner. I had to change my PCP from OC to LA county and happened upon Dr. Gin's office in my neighborhood. He has helped me jump through a couple of hoops to find which medications my insurance will cover and even submitted a pre-authorization the same day that I was in contact with him. Kevin was also great, I'm usually a hard stick and he got my blood drawn in one try! I always appreciate when they don't have to fish around for my vein. I highly recommend Dr. Gin and his medical team. Thanks for the support Doc!!

Truly an inept medical facility. Had scheduled an appointment and waited 50 mins past that time…read more Was finally let in and waited an additional 30 mins in one of the rooms all for a basic physical I effectively never received. I stuck my head out and asked if I could just get my blood drawn and they finally called me out 10 mins after that and then I left. This is the second time I have had to wait far past my appointment to be seen and given minimal attention. Now I need to call two weeks after the appointment for the results of the blood test (they were supposed to call within a week of getting results) and I can't get through to anyone. Remarkably ineffective and truly frustrating. I would not recommend this practice to anyone in its current form.

I totally missed my appointment, and Dr. Arevalo fit me in the next day! SO AWESOME! So even though…read morethey are super busy, I think Dr. Arevalo makes every effort to meet the needs of her patients :)

Outstanding Doctor and I am very pleased on all levels. I am able to ask her questions and she's…read morevery thorough with upfront answers. Very kind and professional in dealing with whatever medical problems I am experiencing. If you are looking for a great doctor, look no further. I highly recommend Dr. Arevalo.

Let me start of by complimenting the front office staff/medical assistants, they're very…read moreprofessional and always have a great smile as soon as you walk in. I would really like to appreciate the medical staff, especially, i mean especially my Physician Assistant Kheira Bettir, she's an Angel. She literally saved my life. She was able to diagnosed something based on her thorough physical exam. And was able to catch something before it got really worse. And with that, I'm very thankful for being compassionate and her expertise. May God continue to give her a healing hand.

Poor Office staff. They purposely dubble book an appointment then call me later and expected me to…read morebe willing and move my appointment time so someone else can have it. When they called I thought it as settled. But no, they called a SECOND time trying two days later trying to do the same thing.

I have gone years without a PCP just because I never knew who to choose. I finally came across…read moreSoriano Medical Clinic and I couldn't be happier. Dr. Soriano and the Nurse Practitioner Kimberly are both down to earth and compassionate individuals that genuinely care about their patients. At each visit, they took the time to listen to all of the concerns I had, not once did I ever feel rushed out of the office. Also, the front desk staff is nice and helpful with great customer service. An overall great experience!

Extremely frustrating and disappointing experience. The process was unnecessarily bureaucratic, and…read moredespite waiting for a callback for days, no one ever bothered to get back to me. We needed to be the one to call them and went to the clinic twice. After wasting my time going through their process, I was eventually told that my insurance was not accepted at the clinic. It took us one week, calling them, going to the clinic and they couldn't get a straight answer. All we needed was just a prescription for a maintenance medication. This should have been communicated clearly from the beginning instead of making patients go through unnecessary steps. Poor communication, inefficient processes, and a complete disregard for patients' time. I would not recommend this clinic based on my experience.