Lord have mercy, we lock this office and Dr Baker!! We had to leave our other PCP simply because…read morethey didn't answer their phone, parking was horrible, and we were treated poorly!! Dr Baker's office always answers the phone, helps to schedule appointments easily, can do most xrays and even blood draws right in the office. Saves from having to make extra trips to other location. Dr really takes his time and listens to you!!

Best PCP I've ever had. I've gotten at least 15 physicals in the past and not once did the doctors…read moretest my hormones. Dr. Baker did it on my first visit and it helped resolve some of my issues. You know you're at a good office when even the staff is happy & seem to love the doctor. Bedside manner from him and his staff is great. During your exam, Dr. Baker is focused on you & you wellbeing. Opening up the floor always for questions or to express concern. The only drawback is that receiving an appointment can be a hassle as he's popular and gets booked out. Upside to that is that you can always see one of his great PAs on staff.

I just took my son here very great service! All the nurses were polite and very welcoming made my…read moretoddler feel comfortable definitely recommend

I've been a patient at this office for years, and this was by far the most disappointing experience…read moreI've had. I received a call from the front desk today 4/8/2026 after I left my office visit regarding an additional charge for my consult I had paid $120 because I chose to visit their office while my new insurance kicks in, and the way it was handled was completely unprofessional. Instead of clearly explaining the reason for the extra $80 cost, the staff member came across as demanding and dismissive--as if I was supposed to already know their internal policies. At no point during my visit was I informed that discussing my symptoms could turn the appointment into a higher-cost consult. What made matters worse was the tone of the conversation. It felt like I was being blamed for the appointment running longer, which is unfair. Patients rely on medical staff to guide the visit appropriately--it's not our responsibility to manage time or determine billing classifications. There also seems to be a lack of internal communication and organization. If expectations, pricing, and visit structure were clearly communicated upfront, situations like this could easily be avoided. I asked to speak to the office manager because, yes, I had every right to be upset. Instead of taking accountability , apologizing, I was met with defensiveness--and then banned. Banned for speaking up after being treated poorly, advocating for myself. That tells you everything you need to know about how this office handles concerns. There is a serious lack of communication, organization, and basic respect here. If expectations and pricing were explained upfront like they should be, none of this would have happened.

I have gone years without a PCP just because I never knew who to choose. I finally came across…read moreSoriano Medical Clinic and I couldn't be happier. Dr. Soriano and the Nurse Practitioner Kimberly are both down to earth and compassionate individuals that genuinely care about their patients. At each visit, they took the time to listen to all of the concerns I had, not once did I ever feel rushed out of the office. Also, the front desk staff is nice and helpful with great customer service. An overall great experience!

Extremely frustrating and disappointing experience. The process was unnecessarily bureaucratic, and…read moredespite waiting for a callback for days, no one ever bothered to get back to me. We needed to be the one to call them and went to the clinic twice. After wasting my time going through their process, I was eventually told that my insurance was not accepted at the clinic. It took us one week, calling them, going to the clinic and they couldn't get a straight answer. All we needed was just a prescription for a maintenance medication. This should have been communicated clearly from the beginning instead of making patients go through unnecessary steps. Poor communication, inefficient processes, and a complete disregard for patients' time. I would not recommend this clinic based on my experience.

Fernando and his team are awesome!…read more I always feel as though I am being listened to and my opinion matters. Fernando has prescibed the tight meds to manage my blood pressure and this is something noone else has been able to do. Alex

I recently changed Drs to this office. I have not met Dr. Usborne himself, but his physicians…read moreassistant practitioner is absolutely fabulous. She is also extremely efficient and got me into some referrals that I absolutely needed. I recommend them highly. I traveled all the way from Claremont to their office because I was looking for quality medical care. I believe that they have provided me with quality general practice and I highly recommend them. The physicians assistant is extremely sweet, very smart, very efficient.

Dr. Gin is a great Doctor who is professional and takes time to listen to his patients. I am also a…read moreclinician and can appreciate when a medical team has good bedside manner. I had to change my PCP from OC to LA county and happened upon Dr. Gin's office in my neighborhood. He has helped me jump through a couple of hoops to find which medications my insurance will cover and even submitted a pre-authorization the same day that I was in contact with him. Kevin was also great, I'm usually a hard stick and he got my blood drawn in one try! I always appreciate when they don't have to fish around for my vein. I highly recommend Dr. Gin and his medical team. Thanks for the support Doc!!

Truly an inept medical facility. Had scheduled an appointment and waited 50 mins past that time…read more Was finally let in and waited an additional 30 mins in one of the rooms all for a basic physical I effectively never received. I stuck my head out and asked if I could just get my blood drawn and they finally called me out 10 mins after that and then I left. This is the second time I have had to wait far past my appointment to be seen and given minimal attention. Now I need to call two weeks after the appointment for the results of the blood test (they were supposed to call within a week of getting results) and I can't get through to anyone. Remarkably ineffective and truly frustrating. I would not recommend this practice to anyone in its current form.

I saw Bianca today and was so, so thankful for her compassion, care, and kindness. I just had a…read morec-section a few weeks ago, and she was extremely compassionate and empathetic. She took her time listening to all of my concerns and answering all of my questions. We truly need more people like her in the healthcare industry! Office staff were friendly and professional as well. Great experience here today.

Update: I received a letter in the mail from the office stating that they've tried to reach me…read moremultiple times to discuss an urgent matter regarding my blood work. I have not received a single phone call, happy to show my phone record for proof. And if it was such an urgent matter, even if they did call, you'd think that they would leave a voicemail. But nope. No calls no voicemails. I tried calling today at 12:30 PM and was sent to a recording that says they are now closed for their lunch hour which is 1 to 230. The voice recording says it, the letter says their lunch hour as 1-2:30. So why am I getting their automatic record recording if it's 1230 when I'm calling?! Regarding my blood work, I first called them once my results were posted and said what happens next? Because the sole purpose I went to this doctor was for them to help me understand what was going on with my blood work. The receptionist said and I quote "if you didn't receive a call from us that means there's nothing for concern with your blood work and I don't see any notes in your profile" so you're gonna tell me that they were just going to never reach out to me for a follow up if my blood work looked fine? That doesn't mean my concerns and my health issues are resolved! So now months later, and I'm getting a letter in the mail saying that they've been trying to reach me. And they haven't! And every time I try to call them and ask WTF this is, I get an automatic recording during their actual office hours, saying that they are closed and you can't even leave a voicemail. I hope they see this and call me ASAP because they are supposedly keeping vital medical information from me.

Spends the time with patients going over health or Q&A. MAKE SURE to do APPOINTMENTS. There is…read morebarely or no walk-in's. Doctor is really nice guy, then nurse practitioner is stern but a great personality. I ended up changing doctor because the office is too far from home.

Dr. Betts is a great doctor. Knowledge skilled and has years of experience to draw upon. The other…read moredoctor, Dr. Jenn is really amazing too. Either one can help you figure out what is causing you issues. The level of bedside manner is really what keeps me coming back, Dr. Betts spends a lot of time with me and doesn't rush me out the door. The office is so beautiful, new and update. Easy parking and the staff is just really easy to work with. The front office girls helped me get a referral I needed for my health insurance. Thanks Dr. Jenn for helping figure out my blood pressure medication!

Fantastic level of care here. I always leave feeling the staff really took their time with me,…read morewhereas other larger facilities are in such a rush to see the next patient. From the front office staff to the doctors I have seen over the years, every experience has been a pleasant one. Highly recommend!

I had the privilege of working alongside Dr. Jurdi during my rotation at Advocate Family Medicine…read moreClinic, and I truly cannot say enough good things about him. As a third-year resident at San Dimas Community Hospital, Dr. Jurdi embodies everything you would hope for in a physician and mentor. He is incredibly warm, approachable, knowledgeable, and genuinely invested in the people around him. He created an environment where questions were welcomed and learning was encouraged. He never made me feel judged for not knowing something; instead, he challenged me to think critically, dig deeper, and become more confident in my clinical reasoning. What stood out most was how much he cared about his patients. Every interaction reflected his compassion, patience, and commitment to providing the best possible care. He took the time to listen, build trust, and make patients feel comfortable and heard. It's easy to see why his patients think so highly of him. As a mentor, Dr. Jurdi consistently pushed me outside of my comfort zone in the best way possible. He encouraged me to take initiative, expand my knowledge, and develop skills that will benefit me throughout my medical career. His teaching style is supportive, engaging, and inspiring, and he has had a lasting impact on my growth and training as a future physician. I would also like to recognize the entire team at Advocate Family Medicine Clinic. The clinic has an incredibly welcoming atmosphere, and every staff member and physician I interacted with was professional, kind, and dedicated to patient care. It is clear that the culture of teamwork and excellence extends throughout the entire practice. Thank you,Dr. Jurdi and the Advocate Family Medicine team, for such a positive and memorable experience. Any patient would be fortunate to have Dr. Jurdi as their physician, and any medical student would be lucky to learn from him.

I totally missed my appointment, and Dr. Arevalo fit me in the next day! SO AWESOME! So even though…read morethey are super busy, I think Dr. Arevalo makes every effort to meet the needs of her patients :)

Outstanding Doctor and I am very pleased on all levels. I am able to ask her questions and she's…read morevery thorough with upfront answers. Very kind and professional in dealing with whatever medical problems I am experiencing. If you are looking for a great doctor, look no further. I highly recommend Dr. Arevalo.

PA-C Debra Blanco is amazing. I had Kaiser previously and was use to the fact that doctors loose…read moretouch with the patients. I got new insurance through my employer and I picked this office. Since day one they have gone above and beyond. She spends all the time you need with her and not once has she cut me off to get to the next patient. I have been going here for 3 years now and recommend them to all of my family. GOD BLESS everyone in the office, Thank you Sam and Mrs. Blanco!!

PA-C Debra Blanco is amazing, she spent a lot time with me going over my history. She patient and…read morekind and listens, great office manager. I actually had to call after hours for a question and they called me back it was Friday and I didn't think I would hear from anybody. Thank you .