She wanted to treat with surgery before trying medication for the problem of a consistent mildly abnormal pap smear. At the same visit, she agreed to do an STD culture at my request, did it, but apparently did not send it to the lab. Being an RN myself, I refused surgery and got treatment elsewhere, which was standard treatment for gonorrhea or chlamydia, resulting in clearing of the pap smears. Dr. Bracy, nevertheless, sent a consult report to my primary MD stating that I had had the surgical option, which confused things once more. read more

Although I do not believe Dr. Brady is still practicing? Honeyleen Reyes has always been incredibly kind and caring during my appointments. Honeyleen takes her time when hearing your concerns, and really tries to find the best solution and care plan. read more

Dr. Bract lacks bedside manners. She is extremely rude and talks down to you when you ask questions. She will only do a "written exam" and your physical must be done separately! I have never seen a Dr do something like this except for a Dr who wants to make more money. She is not polite nor is she compassionate. Her office is extremely outdated. She may be knowledgeable but her lack of compassion and rudeness over shadows that. read more

PHENOMENAL, ATTENTION TO DETAIL, made my mother feel so comfortable, allowed time for my mom's questions and concerns, extremely sweet and gentle and she is highly recommended and I'm so happy my mama found her doctor!!! Highly recommended read more

I was referred to Dr. Bracy by mother's co-worker (bless her). After one visit with Dr. Bracy, I learned more about what I was going through than after three months with a doctor recommended by my primary. She advocated for me when I was in pain and educated me through a scary time. I got a little list of issues I've dealt with over the last year and she has handled all with diligence and care. An example of her magic: I was told by my previous doctor that I could only make the pain of endometriosis go away by having surgery or taking Aleve. When I asked Doctor Bracy what I could do ease the pain before needing a surgery she laughed and said how about we treat it. She presented a hormone free medication and continued to explain in detail how it would work and what I could expect. This is a new treatment - she is on top of her game. No more "well we can't really do anything about that" attitude. She also performed this gnarly surgery on me (for a different issue on the list) in the middle of covid and kicked but and I'm healed and my quality of life is way better without the pain. This is a really long review but I remember how scared, uninformed, and unseen I felt with my other doctor and if this helps anyone feeling that way and looking for another option - call her office. The wait time to be seen will be worth it. read more

Dr. Bracy is precise, warm and caring. Just like her, the rest of her staff is great! They make you feel so comfortable and are well organized. There are near zero waiting times and there are always parking spaces. Seeing the other reviews, the woman in the photo is most definitely her. Scheduling a first appointment as a new patient, like any other doctor's office, can often be pushed one month or two from the initial call and is to be expected. Scheduling has always been flexible and easy. I'd recommend Dr. Bracy and this office to anyone! read more

Unfortunatley, Dr Bracy has stepped down and has NP,s doing some of her work, and new doctors. The problem is with the medical assistants that do not know their job or how to take care of their patients. Its a sad day when someone has to make multiple calls and then has to spell medications names and explain what a milligram is to a medical assistant. When you hire cheap you get cheap unexperienced help. Get your act together Dr. Bracys office!! read more

I don't care to come back to see Dr Bracy. I will be going to another gyno in the future. First off it took nearly a month to set an appointment, not worth it. Secondly her office is totally outdated and needs an upgrade. Third to my surprise the picture of the lady on yelp front page is not the dr herself. The dr should put a real picture of herself and not some stock photo. Dr Bracy is sarcastic and too gossipy for my taste. Last I felt she wasn't as professional as the other past dr I've gone to. Overall I prefer a nicer updated office with a more professional dr. read more

sources say this doctor is retiring and a nurse practioner is seeing patients. take down this advertisement for the practice until you have a real doctor on staff. read more

I absolutely love Dr. Bracy! If it weren't for her and her office's calls/reminders on mammogram orders, I would have forgotten about mine and my breast cancer would have been much worse. They honestly saved my life. read more

If your looking for a good doctor she is your gal but the person sitting at the desk is not the nicest person... Almost want to slap the ....out of her. I'm surprised that she would even have that idiot at the desk ...I have been coming to Dr Bracy for years have sent her several referrals at least 20.. read more

I was also referred by a friend. Dr. Bracy took the time to explain the varying treatment options that were available to me related to women's wellness. I never felt that she was too busy to answer all my questions or rushed in any way. She seems to be updated on the latest research and options - more so than I've seen with others in the Glendora area. She was matter of fact and funny. The only negative reviews on Yelp seem to be directed at the office staff, but I have not experienced poor service at all. read more

I normally don't post Yelp reviews but I felt this post was necessary given the amazing experience I just had with my visit at the office today. Let's just say I didn't have the best experience the first time I got my nexplanon changed in 2017... it left me traumatized and very anxious leading up to this appointment. Today, I had the pleasure of having my NP, Dr. Bracy, and two wonderful staff stay with me and help me through my mini procedure. Not kidding when I tell you I was shaking and crying before even getting the lidocaine. It meant so much to me to have this support. They all listened to my story, help my hand, and most importantly they took their time. The procedure went well and I walked out of the office feeling great. Never had an experience like this and I hope if anyone is considering any future visits please consider coming here! You're in the best hands!! read more

ABSOLUTELY NO STARS!!! (Disregard the one star that was given) The worst customer service I have ever received. Not only did the two ladies that answered the phone not have any knowledge on insurance carriers, but they both gave me attitude over the phone when I was trying to explain to them. For example, I have AETNA Insurance but I go to HealthCare Partners as my facility of choice. So when I called explaining to the girl that answered the phone that I have AETNA insurance PPO, and I would like to see an OB-GYN at their facility instead of at HealthCare Partners, the girl gave me attitude and told me that they do not accept HealthCare Partners as insurance and that they are HMO so if they're not able to bill through HealthCare Partners then they will have to bill me directly. Two ladies told me the same thing and then had the audacity to tell me that I was the one that was confused, when in reality they both were uneducated. Don't go there unless you want to be talked down to instead of helped. read more

Dr. Jacqueline Bracy's office in Glendora has always been so amazing. I has suspected a UTI and had called the office to make an appointment as a returning patient. The woman on the phone had let me know that they were booked for months... I asked if I could just come in to give a urine sample in hopes of being prescribed an antibiotic for the UTI. They allowed me to come in that day, and give a sample. The women at the front desk were very sweet and efficient. They listened to my issues and helped me get on an antibiotic that has given me zero side effects! According to my mom, Dr. Bracy also helped deliver me when I was being born!! Congrats Dr. Bracy for running an amazing office with great patient-communication and care. read more

I went to this office for the first time in October. Dr. Bracy was not available, so I saw a nurse practitioner. I paid my copay right before leaving the office. Today, I received a bill saying I owe them money. On the bill it says I paid cash , but says I need to pay them. So, I call the office. The receptionist transfers me to billing and they put me on hold to find my bill. The girl who I paid answered and rudely says I got it. I'm silent because I'm a little confused as to what she's referring to. So I asked her what she was talking about. She again, rudlely says your bill. I got it. So, to verify, I ask if I owe anything and again with attitude she said no. Do you have any other questions. To which I replied no. And she hangs up. I guess I'll be going to a different office where they don't treat patients like crap and give attitude. read more

I have been seeing Dr Bracy (who is NOT the person in the photo here) on and off for about 7 years. I had THE WORST experience ever there last month. It's taken me a while to write this since I'm not normally a complainer. Dr Bracy and her staff made me feel like garbage. Her receptionist ignored me for 30 seconds then carried on typing and said gruffly, without even looking up, one minute. Cared more about finishing her typing than warmly greeting a paying patient. For 20 mins after my scheduled appointment time, Dr Bracy paced up and down the corridor having a loud, unmasked conversation with an IT person about something non-urgent. By the time I found myself in the office, no-one apologized for keeping me waiting 30 minutes even though I was the only patient in the building. Zero warmth and friendliness. Dr Bracy's 'bedside manner' has always been very brusque, cold and to the point and I just put up with it over the years. This time was the last straw. She was clearly impatient with me and was not afraid to show it. When I asked if it could be x she just shrugged like a sulky teenager 'I dunno'. She had zero sympathy and went through a set of questions robotically. She made it clear she wanted me out of there as quickly as possible and showed no concern that I had several abnormal growths in my lower abdomen - said she couldn't even feel them - and kind of tssshed me out giving me a referral for an ultrasound. (I felt like she didn't believe me although I clearly did have something going on - why else would I waste an afternoon in a soul-less, window-less medical office?). I came out of the appointment almost in tears something that has never happened before. Maybe her profession has just made her more arrogant over time. Maybe she's sick of her job. Maybe she needs a vacation. All I know is I won't be going back and I wish I'd cut her loose years ago. And to add insult to the injury she doesn't even pick up the phone to give you your results she has her young, non-medically trained receptionist read them out and then acts as a go-between so when you have questions you get put on hold again and again while she asks Dr Bracy the answers. She can't even be bothered to talk to you. Pretty lame. read more

Dr. Bracy was awesome! She took the time to explain the reason behind her prescription, which I totally love just because I like being informed. Her office was very clean and her staff was really friendly. It does take a while to get an appointment, but that's usually expected when you are seeking an awesome doctor! She takes the time to get to know you and really shows interest in your well being. I love her! I would recommend her to a friend in a heartbeat. :) Thanks Dr. Bracy! read more

Horrible service. I called and verify my insurance and booked an appointment that is 3 month wait. They just called now a few days before my appointment to tell me I ll have to pay cash and when I pointed out they said "we don't verify insurance until days before tbs appointment and we do it out of courtesy " is that right? I wouldn't be treated by a physician that she doesn't know how to select her staff. read more

Dr. Bracy is a G R E A T! She's easy to speak to, honest, patient and truly cares. I feel, she is such a great smart woman. I wish I would have found her 20 years ago... I'm recommending her to my sister, mother and all of my girlfriends, not because she needs more patients, but because she may save time, money, a life, a marriage... Thank you, Dr Bracy. read more

Dr. Bracy has incredible bedside manner, and that means a lot coming from me. I was satisfied with a regular internal medicine doctor until some exams revealed fibrous tumors. As a result, it was time to go searching for a gyno! I did my homework, as I usually do. My friends don't call me the research queen for nothing. There aren't a whole lot of bells and whistles. Dr. Bracy's office is small and cozy. Free parking is a huge plus! In the 3 visits I've had here this year, there hasn't been one time that there *has not* been some chocolatey treats. Genius! She has a nurse and front office staff person that are all very nice. Dr. Bracy exudes professionalism and knows what she's doing. She is conservative yet extremely supportive about her patient's choice. I highly recommend Dr. Bracy and am so lucky to have found her! read more

Very friendly and competent staff. I visited with the PA and she was great, they are quick to schedule, no wait for apt. and easy to ask questions. read more

I have been a patient of Dr. Bracey for over 30 years. She is the best. Easy to talk to and quick to return calls. She knows her patients and takes time to answer all your questions. Her staff are very helpful and professional. Dr. Bracey treats you and takes care of you like you are her family. Thank you Dr. Bracey for always being there for me. read more

My mother was a patient of Dr. Bracy for about 18 months. I did not find that Dr. Bracy engaged the patient as much as she talked at the patient and at me. My mother had gone to her for a pessary which Dr. Bracy did not correctly fit initially which caused irritation. The pessary had to be resized but only after I brought the irritation issue to Dr. Bracy attention after seeing another gynecologist. Dr. Bracy then said my mother needed to have surgery for the bladder prolapse and was not a candidate for the pessary even though two surgeons had indicated my mother would be incontinent after the surgery. My mother is now seeing another gynecologist who has also prescribed estradiol vaginal cream along with the pessary and my mother is doing very well. Dr. Bracy never even mentioned that the estradiol vaginal cream as an option. read more

I had my first appointment here today with Honeyleen Reyes, Nurse Practitioner. She was great, the whole staff was great. From making the appointment to the end, it was flawless. Everyone was so kind and they take great precautions with COVID. I will definitely go back and see Honeyleen again next year or sooner if needed. Also, I was able to get an appointment super quick so that was a plus too. Highly recommend this place. read more

I love dr bracy she is the best I feel very well taken care of I have been seeing her for years she is the greatest

I had some anxiety seeing a doctor after having a traumatic delivery with my son. I avoided seeing a doctor for 3.5 years and finally decided I should come in for a checkup. Dr. Bracy knew based on my medical history how I must be feeling anxious to be back and not only acknowledged it but spent time reassuring me. She made the check up a breeze and just like that my anxiety dissipated. She has a way about her, warm, friendly, and extremely perceptive... not to mention intelligent and thorough. Highly recommend her... read more

This was my first visit with Dr. Bracy and I was very happy with it. She was punctual, professional, knowledgeable, and gave a very thorough examination. I'm just disappointed she doesn't deliver babies any more. Her staff members were also very nice. I would definitely recommend Dr. Bracy to friends and family. read more

If you are looking for a professional and straightforward OBGYN, Dr. Bracy is the best! She presents facts and doesn't sugarcoat anything. She is hilarious and serious at the same time. I found her through highly positive Yelp reviews, as well as other sites. I have been with her since 2010 and am pleased I made the decision to choose her as my doctor. read more

I actually called to make an appt with Dr.Bracy but saw her nurse practitioner who was working in her office . I really appreciate the fact that they didn't just turn me away or make me wait a long time for an appointment they actually got me in to see someone pretty quickly . The practitioner was so sweet and kind . I was so nervous and always am when going in for a pap. Let's be honest it's so uncomfortable and always dreaded. It was honestly the best experience I have ever had at a gynecologist. It was quick, and so easy! I am soo happy I finally found a doctor that I feel comfortable with . read more

TWO ADDRESSES GIVEN ON GOOGLE! Just to let you know, she is listed on Google in two different offices. Her address is actually 412 W. Carroll Ave, Glendora, CA 91741, NOT in the 210 S. Grand building. Dr. Bracy is a wonderful doctor, very caring, patient, kind and gentle. Since I'm now in my 70s, I've seen a number of OB/GYNs over the years. I'm so glad I switched to Dr. Bracy a number of years ago. She's the best! read more

The best dr I've ever had. She's smart, answers all my questions patiently, quick Paps, and she has a great personality. Her laughter is contagious and let's face it no one likes to go to the gyno so it's fantastic when u have a dr that is upbeat. Been going to see her for years and so do 3 other women in my office. I live in Orange County and drive to Glendora once a year for her. Thank u Dr Bracy for keeping my lady parts happy!! :) read more

I was referred by a friend that she was the best and I'm so glad I made my appointment. She specifically works with complicated situations and tells you like it is. I've been looking for a doctor who is very straightforward and knows what they're doing. I highly recommend at least giving Amy a call in the office for a visit. Thank you Dr. Bracy! read more

Love love love Dr. Bracy! Can't say enough great things! She's funny and made me feel very comfortable regarding my concerns. I've always had men gynecologists so finally getting a woman is so worth it! Girl talk y'all!! read more

Dr. Bracy is great. The waiting room is a little old and cold but the nurses are nice and the wait time to be seen was quick. Dr. Bracy is very honest and very willing to help you figure out what form of contraception you should use. Open to any questions you might have. Parking is readily available. I was in an out within the hour. Nothing beats that! read more

This is one doctors office that has it together.. Dr Bracy is amazing and her staff rocks as well! Dr Bracy actually took TIME with me, and were viewed every ounce of my medical past with me (which is a lot!) read more

I have seen Dr. Bracy for a few years, now I just recently moved so I am no longer able to see here. It is not as difficult to get an appointment as she is only a gyn and not an OB. Her office staff is very friendly and helpful. She for the most part is always on time. She is very knowledgable and gets back to you when you leave a message about an questions that you may have. I highly recommend Dr. Bracy. read more

My wife was a patient. .... this Doctor is amazing. ...... an incredible professional who really cares. Everything about my wife's surgery came out excellent.... read more

I am so glad I read the positive Yelp reviews and went to Dr. Bracy instead of a doctor nearby with less favorable ratings. She is one of the rare doctors who takes the time with patients and makes them feel comfortable. Her upbeat personality does not take away from her professionalism. Her office is well organized. I hope other doctors learn from Dr. Bracy's example!!! I went for my annual wellness exam but I didn't feel like just another faceless, nameless statistic. read more

Dr. Bracy really takes her time with you and is very knowledgeable in her practice. It's clear she has genuine concern for her patients. I'm glad I switched over to her from my previous gyno. read more