I would give this 0 stars if possible.
My husband and I were so excited to finally become pregnant after trying for nearly 2 years and this was our first pregnancy so we couldn't wait for the OB appointments. The first visit was extremely rushed, however, we were informed that Dr.Woo had two deliveries so it had set his schedule back which was understandable. At this time I was 8 weeks pregnant so there wasn't too much to see at our first appointment- also understandable, so the visit lasted approximately 7 mins in total. He quickly showed us the heartbeat flash on the ultrasound. Asked if we had any questions and we were on our way.
Second visit was for my 12 week appointment, which my husband and I were so excited to possibly hear the heartbeat and see/learn more about our baby. This appointment lasted from start to finish a total of 8 minutes, and that's only because my husband and I were asking some questions. The ultrasound itself was less than 1 minute in length. Dr. Woo QUICKLY verbally told my husband where the baby's landmarks were but I can tell my husband was still trying to orient himself to what he was seeing while also soaking in what a precious and long waited moment this was only to have the monitor turned to me and Dr. Woo say, "I will show you quickly too." This struck me the wrong way because these appointments mean so much and we wait for them to see our girl and to only have such a short period of time... seconds... to see and then be told to meet back in his office is just shocking, which is what my husband and I felt. We both looked at each other like... "oh.. that's it?.." During the ultrasound we didn't hear the heartbeat, we were only shown the flash again briefly.
We go into his office and I asked him when I would get to have an ultrasound photo. His response was, "We don't do that here but you can go to the mall for something like that." I was absolutely appalled by his response. The mall?! And to clarify, I was not talking about those 3D prints, I meant the basic ultrasound photo strip that EVERYONE gets and uses them for announcements and such. I then asked if the baby's heart rate was good, to which he replied, "I am only checking if there is or isn't a heart beat." Okay, so we have no documentation of the baby's heart rate? Interesting. I also asked about her size if she was measuring appropriately. His response, "Oh babies are all the same size at this point." I was outraged with these answers. I felt COMPLETELY dismissed as well as questioning what kind of data did we have on my baby to see if everything was in fact okay and what kind of care was I receiving. Since this is my first experience will all of this I kept thinking maybe I am being dramatic or expecting too much from these appointments, but NO, I called my people in my life after the appointment who have all had babies and they were in disbelief at the information and care my husband and I had for these past two appointments. I did not want to go on throughout my pregnancy with each appointment being so rushed, cold and lack of thorough checking. I switched facilities and providers where I have now had a 15 week appointment with completely opposite care of what I experienced at Dr. Woo's office. I got to hear the heartbeat and know the heart rate, know the size of the baby and got an ultrasound printed photo.
I know I personally read each negative review with suspicion due to people maybe over exaggerating an experience but I wish I had not ignored the poor reviews about Dr.Woo that I originally read and wasted my time with this place. Seek care elsewhere unless you don't mind being rushed, not heard or listened to, not validated, and dismissed with any question you ask. read more