I had a terrible experience with Dr. Williams for fertility care, so I'm baffled at the high ratings. From start to finish, there was really poor communication overall. He never followed up with us EVER, we always had to call multiple times just to get in contact and to get simple information, and his office doesn't do email and is extremely busy, so that makes it even harder to stay in contact and get records to them.
We sent labs to him for the consult but he NEVER read them, and never reviewed any of our medical records, which is pretty important when creating a fertility plan to check for abnormalities. He did his work on the fly and never created a plan even though we paid for it through the consultation (he promised he would, but we NEVER got a plan after the consultation). We did the planning ourselves and then had to call many times to figure out how to start the invocell/Ivf process).
Williams was "nice" but mostly just told stories and talked at us during the consult. He repeatedly asked the same questions because he
1. didn't read our medical records, and
2. doesn't listen, and truly seemed too busy to care.
Good luck figuring out how to give yourself shots and fertility meds! They won't help or give you any directions--you're on your own.
When our embryos didn't develop adequately, the office didn't even bother to call us before the transfer to give us a heads up--we got to find out at the transfer (surprise! They didn't develop enough!).
Also got an infection after retrieval and they told me to call if that happened and I called and let the nurse know, but they never called me back. Not once.
When I went back for the transfer, Dr. Williams didn't even know I'd gotten an infection and seemed surprised. He also asked questions that were in our labwork results during the transfer, yet again, indicating that he does not EVER take the time to review records. After the IVF failed and we sent the blood test results, we never heard from the office AT ALL for follow-up. Not a single phone call.
Dr. Williams tells stories a lot, but doesn't actually listen (does he assume we're unintelligent and just want to hear reassuring or unrelated anecdotes?). We thought given his ratings and prices, it would be worth it anyway, but it really wasn't, because we got really subpar care with him. Had he paid more attention and been more reliable, we could've created a sound and informed fertility plan with a higher success rate. Instead, we got "nice" but rushed, won't take the time to review labs/records, create a plan, or truly listen.
I'll take attentive, competent, and thorough over "nice" any day. Our new fertility doctor is 1000x better. read more