Although I hate having to write a poor review for a new business, my girlfriend and I were just not impressed with our recent floral purchases.
Back in the beginning of May (May 3rd, to be exact), Bahtoh posted a photo of a flower arrangement on their Instagram, which my girlfriend instantly loved. She messaged them with that photo attached, asking if she could get that same arrangement done for Mother's Day. They advised her this could be done and everything except one of the flowers shown in front would be in the arrangement and it would be $65. The arrangement was huge in the photo they uploaded, so this seemed like a reasonable price. They said to either call or come in to have this arrangement booked for Mother's Day, so we went in a couple days later.
When we first walked in, my girlfriend mentioned she messaged them on Instagram and right away they knew who she was, so that was cool. We decided on a second arrangement to get someone else and asked for just a small arrangement that could be placed on a dinner table (we didn't want it as big as the other one we were ordering). Michael (?) then told us it would be $45 for the order we discussed on Instagram (different than what was previously told) and $25 for the smaller arrangement. He said we could pay the day of pick up (the evening before Mother's Day) and took down my girlfriends phone number to call her when the order was ready.
The day we were supposed to pick up the flowers, we didn't receive a text or call to say they were ready. Not that it mattered, I guess, but they took our number down for that reason. When we got there, that's when the confusion and disappointment took place.
My girlfriend uploaded the flower pictures onto here from her account, so I won't do it again, but if you look, they are both very similar in size. The size is definitely not the same as what is shown on Instagram, which we requested. At the shop, we were told $45 for the recreation of the Instagram arrangement and $25 for the smaller arrangement. The day of pickup, we paid $119 - $45 and $65, plus tax. This was once again, completely different than what we were told.
Honestly, I would not have written this review and just said, "Whatever, we got two nice arrangements and we just paid a little extra." But the "bigger" arrangement started to go brown on Tuesday and we have flowers from Safeway from over 3 weeks ago that are doing better than the arrangements from Bahtoh. After 3 days, they should not be turning brown and limping over, as if they're going to die tomorrow. For the price we paid, I expected better quality, so that was the bummer. I advised my girlfriend not to go back. It wasn't a good first experience.