Doesn't read custom orders for deliveries OR malicious non-compliance for even asking. Either way, I'm super disappointed that a request for double capers (printed on the ticket) to my $16 Lox Roll to have double capers and instead got the tiniest scoop. 5 in a clump per half. Furthermore, they were so incensed I asked for capers they 'didn't have the Everything Roll', downgraded me to a bagel, and pocketed the surcharge. Won't return. Won't recommend. read more

Pepperoni pizza bagel and lox spread bagel was so good. Pricing was good. Coffee was good. Service was quick. Highly recommend. read more

Bagel Street Cafe - Bagels Near Me - Mountain View, California

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Stopped by this bagel shop today after a long, exhausting shift, hoping for a quick breakfast on my commute. The place wasn't busy, so I expected a smooth experience but wow, the service was rough.I ordered the Eggwich Deluxe with an egg bagel. When I got to the register, the lady behind the counter asked, "Anything else?" without even looking at me. I waited until she actually made eye contact to answer, "No, that's all." Then I thought it was my turn to pay turns out she was finishing someone else's order. Once she finished, she asked again, and I said the same thing. After paying, I grabbed a napkin, and she snapped, "I already put for you!" Like seriously? It's 9 a.m., and I'm just trying to get my breakfast. A little patience and kindness go a long way. Look, the food might be good, but terrible service is what sticks with customers. No one wants to be treated rudely, especially when all they're doing is trying to start their day. Honestly, being kind doesn't cost anything please, don't ruin people's mornings read more

Bagel Street Cafe - Urgh - Bagels Near Me - Mountain View, California

Went there on a Saturday just before noon. The bagels were fresh, fluffy, and tasted great. A bit cramped inside but still comfortable, this is a good place for a weekend bagel brunch read more

I went in Wednesday morning 5/27 for a jalapeno bagel sandwich didn't notice til Wednesday night in my bank statement they robbed me $200 when the order was $14.75 not $214.75 how can get make that mistake read more

bagel Street Cafe it's fluffy light bagels with smooth cream cheese. grab a bag to go and share for a morning treat. delicious! read more

Bagel Street Cafe - Bagels Near Me - Mountain View, California

The service was awful. I was the only customer in the café, yet one employee was on the phone while the other stood around doing nothing. After waiting two minutes, I asked if I could place an order. The employee who wasn't busy finally came over and took my very simple order of five bagels. However, instead of letting me pay, she immediately started taking orders from other customers who had arrived after me. I had to wait more than five minutes and repeatedly ask before I was finally able to pay. The bagels themselves were okay, but the service was extremely poor. read more

Delicious bagels and friendly staff. Their scallion cream cheese spread was amazing. And their garlic and onion bagels were so good.

The Bagel Street Cafe location in Mountain View has a friendly staff. It is a spacious store in a shopping and dining area. There is also a small but elegant seating area inside, if you do not wish to tan at their few outside tables. The eatery has numerous selections of bagel concoctions, as well as sandwiches and the like. Don't forget to try their Bagel Dog. A nice twist on a fast food classic. read more

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I actually really like the food here, it's great. But the past few times that I've ordered takeout from DoorDash to pick up, I've gotten a weird amount of pushback about picking up my order. Each time, the woman at the counter asks you to show the order details, on your phone, and then to hit the pickup button, which makes sense. I assumed it was because they wanted to prevent people from stealing food or trying to get extras, but EVERY time I've done it, there has been something wrong according to her. She didn't see something happen on the screen, or she wanted to something else. Every time, I have shown her me hitting the button. One of the times, she GRABBED MY PHONE pulled my phone closer to her over the counter to scroll through it and literally wouldn't release it when I tried to take it back. Another time, I literally had to ask "can I please have my sandwich" three times when she wouldn't believe that I'd hit the button even though DoorDash was showing a screen for me to review the order. Each pickup, I have told them my name, and my order, in addition to showing the order screen. It's ridiculous to get treated like I'm trying to steal my $13 bagel sandwich with a process that I've never had another store micromanage so closely. Like I said, the food is good but to be this worried about an order screen AND be rude about it is insane. I am not a Karen, you can look through my reviews. I just find having to go back and forth to prove I'm picking up a sandwich that I paid for to be a bit ridiculous. read more

I started getting bagels and cream cheese schemers at this Bagel Street Cafe when Tesla put their new V4 Supercharger in the parking lot. I discovered the food and service and the ease of getting my tram just the fuel they need to start out day - is like the much better Tesla Superchargers in the parking lot. The baker, Louie and his wife Tamm, are so quick and they get me what I need - with a quick and wry sense of humor. They just make our day! You might try their bagels and the assortment of schemers and see if this isn't a surprisingly better bagel shop for you too. read more

I got sausage and egg on a spinach Asiago bagel. The egg tasted like microwaved eggs, and the bagel didn't have quite enough Asiago cheese. It had a distinct herb flavor to it that wasn't spinach. The overall sandwich was good, but not very memorable. The service was friendly and the prices very affordable. I did appreciate the ample seating that they have. I would come back and maybe try a different bagel. read more

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A bagel in context Are their bagels good? No. But will it do in a pinch? Sure. These aren't New York quality bagels. A little too doughy for me with an inadequate crust. However, given the relative lack of options in Mountain View, these must be evaluated in context. They make em fast. Sausage egg and cheese for $7. In and out, decent for a pit stop read more

I had passed by this spot before and decided to take the boyfriend to have some breakfast bagels before work. I was really excited because it seemed like a good place with good foot traffic. We wait in line which wasn't long at all then are asked what we would like. My boyfriend choose the #4 which was a breakfast sandwich with egg, cheese and meat. She asks what cheese and my boyfriend was like what cheese do you have? Shen then rudely responds to look at the sign and points to a red signage stand that was TURNED AROUND and not in our view. I had to quit literally move the whole thing around for us to see the cheeses. Then my boyfriend asks if he can add cream cheese to the bagel. When its my turn I ask for the #4 which is just egg and meat. She asks me what meat and I ask her what meats do they have (because this was not on the signage she had rudely pointed to earlier) and begins to list the meats. I take a couple seconds to think what meat and within 5 seconds she begins to list the same meats again with the same monotone voice she had the entire time. I look to my boyfriend to ask him whether he thinks I should get bacon or sausage and within another 5 seconds she lists the meats AGAIN but faster and louder as if to hurry me up and at that point I snapped and told her " I hear you I'm just thinking". I found this extremely rude to say them 3 times all within 20 seconds and to get louder and faster as if SHE was annoyed. I promise I am not the type to take long to decide, efficiency is my game but she didn't even give me 5 seconds each time to decide. What made this worse is she could hear in my tone when I responded I was getting irritated and then says "sorry" while smiling and gave a little laugh which was obvious it wasn't sincere. We step to the side to wait and then shortly after she asks again what meat my boyfriend got, which both of ours was sausage. Moving on to the payment we pay and then she stops the cashier and tells them she forgot to charge for the extra cream cheese and then pulls out one of the bagels and I ask her if she even put the cream cheese in there and she didn't. They have to cancel and reput the order which was the cherry on top. Overall it seems like she doesn't take her job seriously and isn't present with customers. She spent so much time annoyingly repeating the meats 3 times to me she couldn't even remember what my boyfriend ordered. This was a very unfortunate visit for our first time and we won't be back. To management: Please train your staff on customer service or at least hire people who would appreciate their job and treat it with pride. It wasn't busy for the service we received and the whole matter was quite frankly disappointing. read more

this place gave me rotten service. the Manger the doesn't work with you. The new employees don't get trained while they are. They don't give you enough cream cheese on the bagel .and I have a picture to show. I bought two bagels today one for myself and one for my manager and what they gave me about I' would say an about a quarter of-cream cheese on the bagel. read more

DISAPPOINTING. Always low or out of the type of bagels I want. The man and woman that works there try to take my multiple bagel sandwich orders by memory and they never get it right when they make it. So disappointed with their service, and I don't know why I even try to give them multiple chances - I keep hoping the bad service was just a blip but it's not. They need new owners and management to take over. Rude and can't make the sandwiches right. I wish they move away so we can have a better local bagel shop nearby. Don't bother to come. Please don't support them. Look for Posh bagel or somewhere else. read more

Staff was very friendly and our breakfast sandwiches were ready fast. The food itself wasn't great though. The Asiago bagel had no flavor and was almost too soft to be a bagel. The bacon was good but the egg was unseasoned and bland. Pricing was ok, but I would have paid more for better food. read more

Decided to stop by here since it is close by and was craving a breakfast sandwich. I was thrown off immediately by the lack of acknowledgement as I walked in, after a few minutes I was scolded into ordering with a gentleman behind the bagel counter. I did and continued to wait alongside a few others. I sat down to do some work on my computer, when I was prompted to pay and receive my order I was immediately thrown off by the amount. I ordered an $8 breakfast sandwich and a $6 coffee. My total was $18... after I questioned the amount she rapidly spewed numbers that still didnt add up and said she had to up charge my croissant. Whatever, didn't argue and paid. What really threw me off was that as I sat down to enjoy my food I had to smash and kill some little flying bug over my sandwich, I ended up walking out and leaving when I felt ants crawl on my body and all over my food. Not only was service questionable but clearly cleanliness is not up to standard if it allows for a variety of critters to be roaming around the place. Highly likely there are more critters in areas customers cant see into. Would definitely be staying away from this establishment. read more

Best bagel sandwiches in Mountain View. The selection of bagels and sandwich options here are the best in town. My go to is the turkey sandwich on the jalepano bagel which is always toasted to perfection. The staff, a husband and wife, are incredibly friendly and attentive to any customers needs. I cannot recommend this place enough and will be stopping by at least twice a month. read more

I came here to have a quick bite and damn, this place is pretty good. The sandwich was crispy and crunchy just how I expect and the owner was really nice to give me this recommendation since it was my first time here. Overall, give this place a try. The seating is quite spacious and there is free WiFi. read more

Bagel Street Cafe - Bagels Near Me - Mountain View, California

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Nice place cozy inside friendly staff. The bagels are my all time favorite. I love the sesame bagels the most. But let me tell you that these bagels are different from any other bagels shop. They always make them fresh and that's why they are very soft and yummy. read more

First time here, wanted to try a different place. Yuk. The server struggled to remember our two bagel sandwich orders and then we had to repeat it all to the lady. The whole wheat bagel was soft and disappointing. It was late morning and several flavors were sold out. Didn't care for American cheese on the bland sandwich. My partner wasn't thrilled with his sandwich, either. We had to wait a bit to pay the cashier. I'm guessing like another poster said that the cashier lady didn't change gloves between handling food and money. Never again. We'll go back to our usual place. read more

Excellent bagels...horrible customer service. Staff was extremely rude, not sure why I just didn't know what to get immediately when I entered...since it was my first time and she was not kind about it. Great bagels however I'm not sure what went wrong today. Definitely not recommending this place to any friends, it's no wonder they have an empty dining area. read more

Bagel Street Cafe - Bagels Near Me - Mountain View, California

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Horrible customer service. I bought bunch if food there but the lemon poppy seed was still. I took a small piece amd she blamed me that I ate it? Like I bought it to eat it or am I mistaken? I addressed the owner and she said I don't have taste and it's not their problem??? IF YOU WANT TO BE HUMILIATED.. GO THERE. VERY RUDE PEOPLE. read more

Bagel Street Cafe - Bagels Near Me - Mountain View, California

Really slow service to get a bagel with cream cheese. Also,my credit card was declined (which I found out was due to fraud risks and protecting me). Nothing special so just don't go. read more

Love this little bagel spot. I've stopped in a few times on my way to work. It's run by an older couple who really take their time in making sure your bagel sandwiches are just as picturesque as ones you see on ads. I'm a sucker for a jalapeño cheese bagel. They definitely don't skimp out on the cheese. I love how a lot of the cheese falls in between the bagel hole so it's extra cheesy when you warm it up. Side note- needs a little bit more of a jalapeño kick, but other than that, it's delish. Especially when paired with their homemade scallion cream cheese. read more

Bagels are tasty and staff are the friendliest you can find. It's spacious and has a homey vibe. The Vietnamese coffee and lox bagel are my go-to. read more

Nice respite from the outside world. Good wifi, decent bathrooms, good food. Good alternative to Panera which is always crowded. All the times I've gone here they've been fairly empty. I guess most people grab their food to go and don't really hang. Not many tables but again, nice to hang in especially if you get a window table. read more

Several health department issues.. The lady does not change her gloves even though she toches money and cleans with those gloves that she will still perpares the food to give to her custmers , i have told her several times if she could change her gloves but she refuesed. If you guys go to this place pay attention and you will notice that she does not change her gloves read more

The worst customer service. I didn't get my newspaper one morning so went looking for places to get a paper and maybe breakfast. I walked in and the girl clerk had no idea what I was asking for so went to get the manager and apparently that made him VERY angry. He shouted NO NEWSPAPERS! GOODBYE! And gestured me away. So I guess no bagels for me here either. Fine. Never coming back. Horrible attitude. It was also pretty empty so they were obviously not busy. Absolutely no need for such a response. read more

The bagels look gorgeous and all puffed up to perfection! They have a wide variety of classic bagels like cinnamon raisin, whole wheat but also more flavored ones like jalapeño asiago, sundried tomatoes and parmesan bagels. They are all quite big! Prices range from $1.50 for regular and $2 for flavored bagels. The texture is pillowy soft and chewy. The taste is perfect. Not too much flavor but enough if you want to eat it plain. The cinnamon raisin bagel is not too sweet and full of flavor. The honey corn was savory and a tiny bit sweet. Whole wheat was perfect. The star was the sundried tomatoes with mediterranean spices. So good. I love it slightly toasted. They also have a vast selection of different bagel sandwiches which all look very good. And of course hot and cold drinks and snacks. The opening times are 5.30am - 4pm Mon - Sat and 7am - 3pm on Sunday. I will be back for more breakfast bagels soon! read more

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This is my favorite sandwich place in Mountain View/Los Altos. Turkey on sesame seed - perfection! Not getting the yelp rating for this place. Food has always been fresh, service friendly. I am not a daily regular but you can see how they devoted the owners and the customers are - knowing each other by name and order. read more

I love this spot, it's a new lunch spot for me during working days. They're always really fast and kind, just remember to bring cash for tipping as I don't think they have tip options for card payments! read more

Horrible. Please avoid this place. The owner(s) are super rude and the pastries are extremely stale. I do not recommend. You're better off going to the Panera Bread across this place. read more

Great bagels! Love the breakfast sandwiches, they're always super tasty. Staff is also great, they clearly know their regulars. My go to place for bagels in the area. read more

I've been coming here for over 10 years- no longer in the area but go out of my way to stop by when I am, still as good as ever read more

Bagel Street Cafe - Veggie deluxe - Bagels Near Me - Mountain View, California

Rude lady at the counter. Messed up my order all the while blaming me for it. Cinnamon raisin bagels were blah. Nothing special. read more

My wife and I stumbled across this bagel spot a few months ago. We normally use Yelp to find new food spots, and to be honest - given the reviews and the photos that I am seeing of this place, we would have never set foot in this store if we came across their Yelp page first. Ever since our first visit, we have come back 8-10 times and have consistently had a great experience: - The staff here are wonderful. They are extremely friendly and personable, and we always feel very "invited" into their store. It seems like a lot of other reviewers had an issue with a younger guy who used to work here...I don't believe he is here anymore. - The bagels and schmears are GREAT. The bagels themselves strike a good balance of texture and flavor, and the bagels always feel very fresh. - They have a pretty good variety and are usually in stock of everything. I know another Yelper was complaining that they were out of a lot of bagels at lunch time. This wasn't the case for me a few weeks ago, but I wouldn't blame them if their inventory was low since...you know...not a lot of people order bagels at lunch. But ok. Easily the best bagels we've had in the Mountain View/Palo Alto area. Would highly recommend this place! read more

These bagels are consistently fresh and enjoyable! As a person from the east coast this is definitely my go to place! The owner is an older gentleman who is clearly is very prideful of his work and it definitely shows! The place is a small cafe off El Camino and it gives mom and pop deli kind of vibes! 10/10 would recommend :) The lox schmear is perfect for when you want a lox bagel but the thought of that much food in the morning is daunting! Also my favorite bagel is the everything bagel which they are perfect! read more

This is one of my favorite bagel shops. The people who own it are so sweet and kind. I have never tasted a bad bagel here, but the jalapeño is my favorite! They make great bagel sandwiches and have lots of drinks and snack options. read more